iPod Sync - No Disk in Drive message

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Level 1

11 points

iPod Sync - No Disk in Drive message

Hello,

When my iPod completes sync-ing, I get the "Windows - No Disk" error message, stating "There is no disk in the drive. Please insert a disk into drive."

If provides the drive letter involved and offers one to Cancel, Try Again, or Continue.

Note: File Explore does show the iPod, w folders, listed as the drive prompted for. If does correctly sync that files. Also, once one ejects the iPod, file explores, correctly, no longer lists that drive.

The event log simply records this as eventID 26 repeating several times.

Microsoft's support site states the following for the eventID:

Explanation
The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt.

User Action
To correct this problem:

Ensure that the program user has sufficient privileges to access the directory in which the driver is installed.
Reinstall the program to restore the driver to the correct location.

However, I do have privileges and the application has been reinstalled.

Ideas what is triggering the prompt?

HP pavillion, Windows XP

Posted on May 15, 2010 11:09 AM

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Answer 1

May 30, 2010 8:20 PM in response to BillOnBelay

I have seen two suggestions for fixing this issue:

1. Microsoft's
This is specific to XP, and your profile shows you are using XP.
http://support.microsoft.com/kb/925196/en-us

2. An old post in another forum that said "I un-installed iTunes and then went to C:\Documents and Settings\user name\Applications Data\Apple Computers\iTunes and deleted the iTunes preferences file. I did the same at C:\Documents and Settings\user name\Local Settings\Applications Data\Apple Computers\iTunes. I then re-installed iTunes."

Neither of the above worked for me.
What did work was very simple: with the iPod connected, on the Summary tab, check the "Enable disk use" option, then click Apply.

Hope this helps.

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Answer 2

BillOnBelay Author

Level 1

11 points

May 31, 2010 5:15 PM in response to Citius2010

Thanks. Actually I happen to do a SP3 update and noticed enough changes were made to the profile that when iTunes started, iTunes redressed the profile automatically. Then I found the iPod docking worked (note the drive option was checked). However, I just had to test whether unchecking and checking the drive option would still work. Well when I did that I broke it again.

So I uninstalled iTunes, just deleted all the Apple Computer settings in the profile and following reinstallation, the iPod docking was error free (again the drive option was checked.)

I never gonna uncheck that box AGAIN!

Thanks,
B

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