6 Replies Latest reply: May 27, 2010 10:25 PM by Albert Yang
deepcove Level 1 Level 1 (0 points)
So I've had my phone stolen. I dont have Mobileme and I did not install any apps
like ihound before the iphone was stolen.

The phone is now blocked using the IMEI number and the sim card is locked.

Question is can Apple locate this phone for me the next time its plugged in someone elses itunes using the serial number?

And would the thief be able to some how use my phone again?

Any help gratefully recieved

Thanks deepcove
  • DaVBMan Level 6 Level 6 (9,265 points)
    Can the thief use your phone again.
    Yes.
    Will Apple do anything?
    No.

    If your phone is passcode locked, odds are they will just restore it as a new phone, get a new SIM and activate as new phone.

    If your phone is NOT passcode locked, you had better be changing all your passwords to every email account, to iTunes, and to every site you ever logged into and told it to save your password. (may want to do that anyhow).

    Message was edited by: DaVBMan
  • Julian Wright Level 7 Level 7 (34,860 points)
    Question is can Apple locate this phone for me the next time its plugged in someone elses itunes using the serial number?


    No. That is what MobileMe's Find my iPhone feature is for.

    And would the thief be able to some how use my phone again?


    Easily. They can just restore it as a new phone on their own computer and insert a new SIM.
  • ChrisJ4203 Level 8 Level 8 (36,675 points)
    A lot of it depends on where you live. You do not provide that information in your profile, so we have to guess.

    If you live in the US, once the phone is reported stolen to the carrier and you suspend service, your SIM is no longer usable. The phone, however can be restored and activated with a new SIM and everything will go on as usual. The "thief" after restoring your phone would not have access to any of your information, but the phone would be usable. Apple or the carrier will not assist individuals in trying to locate the phone, they can only respond to a subpoena from law enforcement trying to get information. However, law enforcement cannot get a subpoena issued without enough evidence regarding its possible whereabouts. As noted earlier, the thief would be able to activate the use the phone.

    If you reside outside the US, many countries and cellular carriers do maintain blacklists for IMEI and can block the phone for usage. This would make it impossible for the phone to be activated and used.

    Hopefully, you have taken the time to reset all of the passwords for email and other sites that you have used on the iPhone for any securre data. Should the phone be hacked and compromised, at least they would not be able to access your data.
  • deepcove Level 1 Level 1 (0 points)
    I'm in the UK so it cant be used here as the the IMEI number is now blacklisted no sim card from this country will work at all.
    I just called Apple support who have now logged it as stolen, so if it is plugged in to " the system" at a store it will flag up as stolen.

    Apparently the would have to do a reset to use it via itunes as it was passcode locked which will erase all the data.

    Wish I had Mobile me now

    Deepcove
  • Alte Weisen Level 1 Level 1 (0 points)
    I have MobileMe and my iPhone was stolen. The first think a thief does is remove the sim card making it untraceable by MobileMe. So unless some dummy steals the phone and leaves the sim card in it, MobileMe is useless in finding your phone.
  • Albert Yang Level 2 Level 2 (410 points)
    Fortunately many thieves are idiots and just use the phone instead of removing the sim card.