iTunes Registry Error

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iTunes Registry Error

Few days ago every time I load iTunes I get an iTunes Setup Assistant message saying:
Warning!
The registry setting used by the iTunes drivers for importing and burning CD's and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.

Think I have tried everything from, repairing iTunes, reinstalling, reinstalling and deleting the old library, and yet the message still persists.

Any other ideas?

Windows 7

Posted on May 18, 2010 2:36 PM

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Answer 1

b noir

Level 9

72,336 points

May 18, 2010 5:32 PM in response to Equaniox

Just doublechecking. Have you worked through the following document in the course of your troubleshooting to date?

[iTunes for Windows Vista or Windows 7: Troubleshooting CD issues caused by device filters|http://support.apple.com/kb/HT2615]

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Answer 2

May 22, 2010 12:22 PM in response to Equaniox

I just started having exactly the same issue.
I went through the whole routine of uninstalling every Apple application and then installing iTunes again. I'd also prior to this logged on as a guest without admin rights and got the same error.
I looked in the registry as indicated by that link. I don't have either Lower or Upper filters.
The app was running well for 6 months, but yesterday I discovered that my PC (windows7) had a corrupted CD/DVD Driver, so I have to uninstall then reinstall the hardware using Device Manager. Its since then that iTunes had this issue.

any more ideas?

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Answer 3

b noir

Level 9

72,336 points

May 22, 2010 2:44 PM in response to Patrick - Cobham

I looked in the registry as indicated by that link. I don't have either Lower or Upper filters.

You'll be needing an UpperFilters entry then, Patrick. (Not having it can also produce that error message.)

There's advice on how to create an UpperFilters entry in the following post:

http://discussions.apple.com/message.jspa?messageID=8081513#8081513

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Answer 4

May 22, 2010 3:30 PM in response to b noir

Perfect. It worked as you said - and no need to reboot. Thanks very much 🙂

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Answer 5

b noir

Level 9

72,336 points

May 22, 2010 3:40 PM in response to Patrick - Cobham

🙂 Excellent news. Glad you're up and running properly again.

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