5607 Views 4 Replies Latest reply: Aug 12, 2010 12:14 PM by diesel vdub
HK purchased white iPhone 3gs was stolen in Shanghai. Is there any means to lock down this device?
I would contact your network provider and inform them of the theft. They might be able to disable the iPhone with you knowing the IMEI number. Also inform the police, but I would be more inclined to think that your network provider would be perhaps able to disable the stolen iPhone.
Hi, my 6-months-iphone 3GS was just been stolen 2.5weeks+ ago.
Please help --- I would like to get official information (best with the links esp. apple website), who is able to disable stolen iPhone with the IMEI & S/N. (Local Service provider or Apple?). Much appreciate your advise.
I saw the info. in mac community discussion forum, but wonder if this can be taken as official info.
my case (just for sharing if you are free to read):--
I'd made Police report, contacted my service provider twice (called-in + walked-in) to request them to disable (block) my stolen iPhone.But, they told me they cant do it and i have to get Apple's to do it.
Then i wrote to Apple, but still NO responses from Apple after 2.5weeks. Today, a friend from Singapore told me Singapore service provider can disable iPhone with IMEI number. So i called my provider again, they just said they cant do it and will not even check with Apply and get back to me! (i asked them please check with Apple & call me in 1 week time)! Then, they asked where i get the information. Hope you all can help me. Thanksssss
I need official information & get back to my service provider again.(i'm with them for>15 years!! i think it might time for me to switch)
P/S: The lady (service provider) was very reluctant to give me case number for my call today. finally, I got it after i informed her that my call can be tracked via my phone number, name, date+call-in time, even without case number. Have a nice day!