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err- 9006 Having issues with three episodes....

Hey all,

I am getting an err-9006 on three episodes. They are partially downloaded.

Reps at iTunes are giving me they do not know what to do. Offering a refund. The problem is one of the three episodes is a part two of two in the season and well that would just make me angry. :O)

Any ideas. Software is the most up to date for everything.

Sean

MacBook 2.4 Ghz  4 GB Ram  320 GB, Mac OS X (10.6.3), iPhone 3GS  iPad  Time Capsule  Airport Extreme  Airport Express 

Posted on May 21, 2010 2:45 PM

Reply
3 replies

Jun 14, 2010 10:15 PM in response to thenorthman

I am practically convinced that this is a problem beyond your (and my) control. I've encountered this "err=9006" problem twice now (once with a tv episode, and another with a movie, both purchased from the iTunes store). The first time, I contacted iTunes Support, and they basically said that I needed to plug my modem/router directly into my computer, and by-pass my wi-fi connection. Sounds like voodoo, right? Anyway, it worked.
The second time, with the movie, I tried the same thing, and it didn't work. I restarted my computer, and my modem/router, and again tried plugging my computer directly into the modem/router, but it didn't work this time. I was about to fire off another email to iTunes support (from the iTunes store link), and it directed me to the "are you sure?" splash page within the iTunes Store, where it gave me the option to download my file, or proceed to contacting iTunes Support. I tried this download link (remember, I tried downloading through my iTunes Store account already via the "available downloads" link 20 times already, which didn't work), and this download link worked!
Something is up here, and as I wrote above, I don't think it has anything to do with any computer set-up, or operating system OS, or internet modem/router. I think it's a network problem - either on your (our) internet service provider's, or on the iTunes Store's end of things. My guess is that with "err=9006" problems, if you repeatedly try to download your problem file enough times (like 100 times!), it will just eventually work. But, try plugging your computer directly into your modem/router - that voodoo may work for you!

Aug 2, 2010 1:19 PM in response to thenorthman

I was able to solve this problem (encountered when downloading a podcast) by moving closer to my wireless router and repeatedly resuming the download. It appears that err 9006 must occur when the network messes up. In my case it was on my end of the network, but is the code the same for errors at Apple's end? Maybe Apple could just publish a list of error codes and their definite meanings and save us and tech support the trouble...

err- 9006 Having issues with three episodes....

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