Previous 1 2 3 Next 41 Replies Latest reply: May 11, 2014 3:04 AM by GIzmo Kaput
yauschool Level 1 (0 points)
Used iPad for 10 days and suddenly it won't charge thru computer or even AC adaptor. Can't recognized iTunes. Apple system profile doesn't show it is connected.

Try every single method such as reset content and setting, boot into recovery mode, reinstall iTunes... Still nothing happened...

Anyone could help?

Macbook 2008, Mac OS X (10.6.3), iPad
  • Jim VanLeeuwen Level 6 (18,825 points)
    Could be a defective Dock Connector to USB Cable. Try another one if you can.

    Could be a defective Dock Connector port.

    Make an appointment at your nearest Apple Retail Store and have it looked at. http://www.apple.com/retail/geniusbar/
  • StevePug2 Level 2 (370 points)
    You probably tried this, but just in case, hold down both the Home button and the Lock/Sleep button simultaneously until you see the Apple logo. Keep holding down through that "Slide to power off" notice. It may take more than ten seconds. When the logo appears, let go of the buttons and it will do a "cold" (full) reboot. You'd be surprised at how many problems this procedure solves.
  • iPaddy MacUser Level 1 (0 points)
    You're right! I did this somewhat accidentally (trying every possible trick to find a "special" reboot) and solved my power woes posted on another thread. I thought I was just lucky, but it looks like this is the magic trick.
  • StevePug2 Level 2 (370 points)
    Yeah, it's something. It's also true of all other computers- a cold boot fixes 99% of all woes. I've posted this advice so many times in these forums that I simply cut and paste a copy of it I keep handy!
  • Grant Symon Level 2 (240 points)
    I'm having this issue. The iPad is just a couple of weeks old.

    The charging icon doesn't show that it is charging, but leaving it connected to mains power overnight will increase battery from say 15% to 30%.

    Hard reset as described doesn't work. Nor does A full reset in the software.

    It won't show up in iTunes either.
  • red555 Level 4 (2,550 points)
    Grant Symon wrote:
    I'm having this issue. The iPad is just a couple of weeks old.

    The charging icon doesn't show that it is charging, but leaving it connected to mains power overnight will increase battery from say 15% to 30%.

    Hard reset as described doesn't work. Nor does A full reset in the software.

    It won't show up in iTunes either.


    You should take the ipad, cable and charging block to an apple store for testing. They are under warranty.
  • Craig Atkins Level 1 (0 points)
    Well, I figured out that if you take out all the UBS leads out your iMac, MacBook etc, and put the iPad USB lead in first then add the others after the iPad will charge via the computer. Not sure why but it works for me.
  • Shaiotz Level 1 (0 points)
    Hi ,
    i have the same problem ,
    what was the solution ?
  • Grant Symon Level 2 (240 points)
    I had this issue. After confirming that there had not been water damage, Apple replaced the iPad. The replacement has shown no signs of the problem. (4 months).
  • Peerbolte Level 1 (20 points)
    The iPad cannot be charged using a standard USB connection. It will display that charging is turned off.

    When connecting to a Macbook pro (which is young enough) it can, but other devices can interrupt the charging process. In this case the iPad will eventually display not charging. This has to do with the power delivered through a usb connection. If one device is connected (iPad) it doesn't have to spread the power.

    The fastest and most recommended way to charge your iPad, is by using your adapter which came with the iPad.

    Their should be a possibility to charge using a standard usb connection, but then you will have to turn the screen off, using the stand by button.
  • lllaass Level 10 (175,735 points)
    Not really true. When asleep, the iPad will charge from a standard USB connection. WIth it asleep you can't see the charging indicator. However, it charges slowly since the max current from standard USB ports is 1/2 amp compared with the iPad wall charger output of 2 amps.

    Peerbolte wrote:
    The iPad cannot be charged using a standard USB connection. It will display that charging is turned off.
    snip
  • Peerbolte Level 1 (20 points)
    As stated at the end of my post:

    Their should be a possibility to charge using a standard usb connection, but then you will have to turn the screen off, using the stand by button.
  • Mike Johnson3 Level 1 (0 points)
    I just got that problem too, I'm supposed to have a appointment tomorrow at the Apple store to see if they can fix it. I did talk to a tech rep but nothing worked after we went through lots of troubleshooting. Looks like I might be getting a new one if it isn't fixed, my lose all my data though
  • Grant Symon Level 2 (240 points)
    You won't loose anything. Just make sure that you plug your iPad into iTunes, before you go to the Apple Store, then when/if you come back with a new one, plug it in again to iTunes, to activate and choose to Restore from backup. In a short while, you will have your iPad exactly as it was before.
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