7 Replies Latest reply: May 23, 2010 11:59 PM by B0b
nataliemims Level 1 (0 points)
I reset the network settings on my iPad and it rebooted. Since then, it only displays the usb and iTunes sync screen which means it needs to re-sync. When I plug it up to my mac, iTunes automatically opens and an error pops up in iTunes saying

"iTunes could not connect to the iPad "iPad" because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes."

My problem is that my iPad screen does not allow me to enter my passcode. I have powered off and reset the device several times by holding down the sleep/wake button and the home button for 10secs till the apple logo appears and then let go. It is not working.
Please help!

ipad, Mac OS X (10.5.8), iPad and macbook air