Canon i-Sensys LBP7750Cdn
Problems setting up UFR II for Macbook.
I have a Mac book V 6,1 running MAC OS X 10.6.3.Snow Leopard and have attempted unsuccessfully for two months to install printer drivers for a Canon i-Sensys LBP 7750Cdn printer.
The printer is fine since I managed to install it on Windows XP in 5 mins, which works!
Canon’s support was legendary in their ineffectiveness. I apologise for my verboseness in advance hoping it helps understanding.
I keep getting a “error courred” = -50” message (with the incorrect spelling!) at the top of each page when I try to print with the correctly installed UFR II driver for aforesaid 7750Cdn. Currently it is my understanding that both the:
1) Canon Macintosh PS PPD File v2.85 for Mac OS X (2.85) and
2) Canon UFR II Printer Driver v 2.00 for Macintosh (v2.06)
are necessary. I have tried it also with a single No2 driver too.
I have combed all the way through the ‘Troubleshooting printer issues in Mac OS X’ http://support.apple.com/kb/TS3140
My findings are as follows:
*USB cables fine*
Printing from another simple Mac OS X application (Text Edit) gives the “error courred” = -50” message at the top of the page.
*In the Apple System Profiler* (Applications/Utilities/) location the printer is listed as:
Driver v2.0
URI: usb//Canon/LBBP7750C…. etc.
PPD: Canon LBP7750CC/5460 UFR II (UK)
PPD: File Version v2.0
It does not appear to be creating a Printer error log.
*Changing over driver* to a Generic PostScript Printer (as suggested in TS3140) produced a different header on the printed first page after which the printer churned out pages uselessly:
“% ! PS- Adobe-3.0
%APL DSCEncoding: UTF8
%APL Producer: (Version 10.6.3 (Build 10D5”
*Repairing disk permissions* gave a ‘Users differ on “Library/Printers/install Printers.plist”, should be 0, use is 501’
’Repaired “Library/Printers/Installed Printers p.list” ‘ message
Installed Printers P. list shows a 0kB file size.
After this Error Occurred message was still = -50
*Reset Printer system* ( http://support.apple.com/kb/HT1341) + a delete and reinstall of the drivers did not help the situation, and gave the same error message. _The best I can do is to get a Grainy black and White picture with a Generic PCL Laser Printer Driver. As opposed to the “correct installation” the Generic PCL driver shows the duplexer unit._
In looking at all these items Printer driver No. 1 (above) seems to be at fault since I cannot find the second of the folder/files installs by the driver (Mac UFR II Printer Driver Installation Guide 2-9 Part 3) in:
[System Volume]/Library/Launch Agents/jp.co.canon.UFR2.BG.plist
The second driver No. 2 appears responsible for the first set of folders/files installs correctly listed in the manual as:
Mac>Library/Printers/Canon/UFR2
Folder/files install number 2 (2nd bullet point):
Does not appear to be present n the said:
Mac>Library/LauchAgents/jp.co.canon.UFR2.BG.list
Launch agents is instead present in:
Mac>System/LIbrary/LaunchAgents, where there does not appear to be a corresponding file
Folder/files install number 3 (3rd bullet point) of:
[System Volume]/Library/PPDs/Contents/Resources/en.lproj/CNTD **Z*2.ppd.gz
this should be:
Mac>Library/Printers/PPDs/Contents/Resources/en.lproj/CNTD **Z*2.ppd.gz
Where I found it located
Canon's useless helpdesk are of the opinion that it is the Mac software that is to blame; if the Mac update were to come with a driver, which it does not appear to, I would have thought everything would be fine.
My two questions are:
Can anyone please help me spot what is going wrong?
Is there a way to install the boasted compatible drivers without having to reinstall my Mac operating system and try again which rather defeats the object?
Is there another suggested means to install the printer for the Mac OS that I should have tried?
I have a Mac book V 6,1 running MAC OS X 10.6.3.Snow Leopard and have attempted unsuccessfully for two months to install printer drivers for a Canon i-Sensys LBP 7750Cdn printer.
The printer is fine since I managed to install it on Windows XP in 5 mins, which works!
Canon’s support was legendary in their ineffectiveness. I apologise for my verboseness in advance hoping it helps understanding.
I keep getting a “error courred” = -50” message (with the incorrect spelling!) at the top of each page when I try to print with the correctly installed UFR II driver for aforesaid 7750Cdn. Currently it is my understanding that both the:
1) Canon Macintosh PS PPD File v2.85 for Mac OS X (2.85) and
2) Canon UFR II Printer Driver v 2.00 for Macintosh (v2.06)
are necessary. I have tried it also with a single No2 driver too.
I have combed all the way through the ‘Troubleshooting printer issues in Mac OS X’ http://support.apple.com/kb/TS3140
My findings are as follows:
*USB cables fine*
Printing from another simple Mac OS X application (Text Edit) gives the “error courred” = -50” message at the top of the page.
*In the Apple System Profiler* (Applications/Utilities/) location the printer is listed as:
Driver v2.0
URI: usb//Canon/LBBP7750C…. etc.
PPD: Canon LBP7750CC/5460 UFR II (UK)
PPD: File Version v2.0
It does not appear to be creating a Printer error log.
*Changing over driver* to a Generic PostScript Printer (as suggested in TS3140) produced a different header on the printed first page after which the printer churned out pages uselessly:
“% ! PS- Adobe-3.0
%APL DSCEncoding: UTF8
%APL Producer: (Version 10.6.3 (Build 10D5”
*Repairing disk permissions* gave a ‘Users differ on “Library/Printers/install Printers.plist”, should be 0, use is 501’
’Repaired “Library/Printers/Installed Printers p.list” ‘ message
Installed Printers P. list shows a 0kB file size.
After this Error Occurred message was still = -50
*Reset Printer system* ( http://support.apple.com/kb/HT1341) + a delete and reinstall of the drivers did not help the situation, and gave the same error message. _The best I can do is to get a Grainy black and White picture with a Generic PCL Laser Printer Driver. As opposed to the “correct installation” the Generic PCL driver shows the duplexer unit._
In looking at all these items Printer driver No. 1 (above) seems to be at fault since I cannot find the second of the folder/files installs by the driver (Mac UFR II Printer Driver Installation Guide 2-9 Part 3) in:
[System Volume]/Library/Launch Agents/jp.co.canon.UFR2.BG.plist
The second driver No. 2 appears responsible for the first set of folders/files installs correctly listed in the manual as:
Mac>Library/Printers/Canon/UFR2
Folder/files install number 2 (2nd bullet point):
Does not appear to be present n the said:
Mac>Library/LauchAgents/jp.co.canon.UFR2.BG.list
Launch agents is instead present in:
Mac>System/LIbrary/LaunchAgents, where there does not appear to be a corresponding file
Folder/files install number 3 (3rd bullet point) of:
[System Volume]/Library/PPDs/Contents/Resources/en.lproj/CNTD **Z*2.ppd.gz
this should be:
Mac>Library/Printers/PPDs/Contents/Resources/en.lproj/CNTD **Z*2.ppd.gz
Where I found it located
Canon's useless helpdesk are of the opinion that it is the Mac software that is to blame; if the Mac update were to come with a driver, which it does not appear to, I would have thought everything would be fine.
My two questions are:
Can anyone please help me spot what is going wrong?
Is there a way to install the boasted compatible drivers without having to reinstall my Mac operating system and try again which rather defeats the object?
Is there another suggested means to install the printer for the Mac OS that I should have tried?
Macbook 6.1, Mac OS X (10.6.3)
