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Itunes wont connect to store.

6590 Views 16 Replies Latest reply: Jul 26, 2010 4:27 PM by bendickinson RSS
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Batters07 Calculating status...
Currently Being Moderated
May 23, 2010 3:15 PM
"iTunes could not connect to the iTunes store; the network connection timed out. Make sure your network settings are correct and your network connection is active then try again"

I have tried the solutions posted on this site, and others including:

Making myself admin
Removing firewall
Removing host files
Changing the proxy server settings to none
complete reinstall

Anyone got any other suggestions?
PC, Windows Vista, Nvidia centrino
  • turtlehound Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 24, 2010 9:24 PM (in response to Batters07)
    I also cannot access the Itunes store. It has now been 3 months. I have tried everything. No thanks to Apple tech team whom I have written 4 times with NO response.
    I keep getting a message: we cannot complete your Itunes Store request. An unknown error occured (-50). I think Apple simply could care less to be honest.
    HP Pavilion 061 RF170AV-ABA d4650y, Windows Vista
  • woodstock rocker Calculating status...
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    May 25, 2010 2:42 PM (in response to turtlehound)
    I also cannot connect this is driving me dagenham east
    four stops from barking
    disconnect the firewall (zone alarm)
    check windows firewall
    aarrgghh!
    ipone3gs, iPhone OS 3.1.3
  • KimLVY Calculating status...
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    May 26, 2010 6:56 PM (in response to Batters07)
    I also can't connect to the iTunes store. This is new in the past few weeks. Nothing else in my system or service provided has changed. I've tried absolutely everything the site recommends and no luck. My ISP said they have received several calls about this, investigated on their end, and say it's not them, it's the iTunes Store site. Help!
    Inspiron, Windows XP
  • to_confused__to_compute Calculating status...
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    May 26, 2010 10:54 PM (in response to Batters07)
    same thing with my computer. it just happened att random one day and i cant connect at all. my podcasts arent even loading. i cant figure out what is going on. ive tired everything... someone please help us!!!
    Windows Vista
  • woodstock rocker Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 27, 2010 1:57 AM (in response to Batters07)
    Ive tried the solutions on you tube
    ive googled it
    now how long til Apple solve it????????????????????????????????
    iPhone OS 3.1.3
  • woodstock rocker Level 1 Level 1 (0 points)
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    May 28, 2010 8:55 AM (in response to Batters07)
    Iphone now "bricked"
    what a charming euphemism
    Now when my contracts up will i get another iphone?
    hm
    gee
    let
    me
    think?
    iPhone OS 3.1.3
  • to_confused__to_compute Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 29, 2010 5:37 PM (in response to woodstock rocker)
    Ok I'm not sure that this works but I've heard that it does to "un-brick" your ipod. It's called putting your device in Recovery mode or DFU mode. Open iTunes, plug your device in and hold your home and power button down for ten seconds. Then release the power button continuing to hold your home button for another ten seconds. Your computer should recognize it and you can restore your device. If this doesn't work search on youtube "how to unbrick iphone/itouch". Hope this works!
    Windows Vista
  • woodstock rocker Level 1 Level 1 (0 points)
    Firstly many thanks for reply.
    Four hours of restoring and now its back to how it was before i resored it ier
    still wont sync
    i'm now up to google "usb iphone error"
    have you been in the device manager my os thinks my iphone is digital still camera. Duh?
    It also thinks this is the best driver despite my attempts to show it more practical alternatives.

    Still at leadt i haven't spent £60 to apple for them to tell me its a vista issue.
    iPhone OS 3.1.3
  • MsIrresistable Calculating status...
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    May 31, 2010 5:49 PM (in response to Batters07)
    Could someone help me with my problem (in easy-use words, ima kid) but, since just before christmas, whenever i go on itunes it lets me in. Then when i go to buy ANYTHING it tells me to check my internet connection because its not working. But see, it really is. Because i am on other sites at the same time and it still lets me into the store... so i went to get the new itunes hoping that would help and whether i choose run or save it would go through to the last step then tell me there was an error in downloading the new itunes. i still cannot find a solution. Can someone help me and tell me what to do? PLease and Thank You.
    Windows Vista
  • roath519 Calculating status...
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    Jun 5, 2010 1:30 AM (in response to Batters07)
    I am also getting the message "Itunes could not connect to the Itunes Store. The network connection timed out. I don't know much about computers and I have tried everything I know of to fix this. I know I am connected to the internet because I can view other websites. If anyone could please give me some suggestions on how to fix this problem I would appreciate it. Also they need to be in very plain, everyday English for me to follow them.

    Thanks.
    ?, Windows XP
  • woodstock rocker Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 5, 2010 1:51 AM (in response to roath519)
    I have resolved the problem that gave error message your phoned could be synced because an error occured.
    The dialog box code 0xE800000050(01)
    Remove the harddrive and check it works through another computer.
    This code is a hardware issue.
    Still reckon it's got something to do with vista which is the biggest pile of ?£:'xnfbxn since appollo 13
    iPhone OS 3.1.3
  • snowsport9 Calculating status...
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    Jun 5, 2010 7:47 PM (in response to Batters07)
    http://en.kioskea.net/forum/affich-128944-my-itunes-store-won-t-work

    I found this to get the itunes store to work and it worked
    Dell Inspiron e1505, Windows Vista, Core 2 Duo
  • mheathbar29 Calculating status...
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    Jun 5, 2010 10:42 PM (in response to Batters07)
    I HAVE THE ANSWER!!!
    Wont help everyone but will definitely help tons of you guys.
    Just info: Windows XP Itunes 9.0.1
    The answer for me was simply turning off a proxy server
    Ctrl Panel/Internet Connections/Internet Options/Lan Settings/Uncheck the box that has the proxy server crap in it.
    Worked immediately after i unchecked it and i have a feeling its gonna help a lot of you guys out.
    Dell, Windows XP
  • drmartyn Calculating status...
    Currently Being Moderated
    Jul 26, 2010 10:54 AM (in response to Batters07)
    I have just had the same problem!! It took me alday to figure it out but I've got the answer.

    Go into your control panel and into uninstall a program. uninstall everything that says apple, itunes, quick time, bonjour, apple software update, apple mobile device support, apple application support.
    Once you have done that restart your computer.
    Next go to http://www.oldversion.com/downloadiTunes8.0.0.35.html and download itunes 8.
    Once that has been downloaded it will offer for you to update you itunes, decline this for the time being. Go into your documents folder into your music folder. in there you will find all your music files, drag and drop them into your itunes. Plug your iphone/ipod in and tranfer all your purchases into itunes. Once all this is done you will be able to connect to store. Then all you have to do is update your itunes and its done. It shoul work perfectly

    Good luck!
    Windows 7
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