Batch Monitor and the Mac OS X Firewall

This is more or less what people have been saying for a few years now, "When I use Compressor the Mac OS X firewall repeatedly asks permission to allow incoming connections for the Batch Monitor! Why?!?!"

No matter how many times you click to approve or deny, the firewall alert reappears every five to twenty seconds. There seem to be many, many people with this problem. So far, the only solutions are to:

1) Shut off the Mac OS firewall
2) Switch the Mac OS firewall to "Allow only essential services" every time I want to use Compressor (a cumbersome solution at best)
2) Keep clicking the buttons
3) Don't use Compressor

While some might argue that Compressor is a poor substitute for a real video conversion utility, for the vast majority of users, it's the only game in town.

So, dear Apple, I humbly beg you on behalf of the literally thousands of users who deal with this problem, please either create a solution or suggest one.

I'm still on Final Cut 6 and Compressor 3. So, if anyone knows that the latest release solves this issue, I'd love to hear it.

8-core, Mac OS X (10.5.8)

Posted on May 23, 2010 3:57 PM

Reply
6 replies

Jun 23, 2010 12:15 PM in response to demiankz

I'm dealing with this same problem and have actually noted that you are confirmed about the YEARS because I found this problem posted December 6, 2007

http://discussions.apple.com/message.jspa?messageID=6563672

It's unfortunate that a 'Bad Taste' was left after that reply from the guy who called you a 'nitwit' - I didn't even pay attention to his name - at least you have one demiankz - and took the time to start this post. I humbly thank you.

At any rate, I was determined to find out - because I have always been struggling to 'Allow' it and last night I decided to 'block' it.
Does anyone know what is the right setting?

Also - one work around that has been working for me is this:

1) when the popup comes up (leave it up) - Open the firewall, unlock the settings padlock at the bottom left (if it is locked) -
2) find batch monitor and whatever the setting is - force a toggle i.e. if it is "allow" select "block" and visa versa - back to whatever you desire it to be. Just to force it to recognize you are changing it.
3) NOW answer the popup to match whatever you toggled to in the firewall.
4) lock the padlock again.

I've compressed a lot of jobs and I notice once I perform this it goes away for my entire job, provided I leave it alone until it finishes.

If you do something like browse the internet or work on other things, the message tends to pop up again.

Of course, after your job finishes, you will have to do this again - and that's why I wish people would keep responding to this post until we get an answer.

Persistence causes results. Negativity just causes - well, just ignore that.

At least attempt to be helpful, which I felt I have tried. It may work, it may not, or it may cause someone to recognize what the real problem is.


Good luck and hope we get an answer soon!

Message was edited by: Jonefer

Message was edited by: Jonefer

Aug 3, 2010 1:19 PM in response to Jonefer

Thanks for a considered and mature response Jonefer.

I am having the same problem, it appears to happen whenever you evoke any of Compressor's processing capabilities, including the 'Share' option new to FCP.

It really is the most frustrating bug as it stops or distracts severely from getting on with any other work while you are compressing.

It only started to happen for me a few months ago, before that I have been happily using Compressor for many years. I have no idea what made it start to happen and ANY support from Apple on this would be great, if wishful.

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Batch Monitor and the Mac OS X Firewall

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