2 Replies Latest reply: May 27, 2010 12:22 PM by Zevoneer
schubs Level 1 Level 1
I suddenly had to buy a new computer as my old one simply died on me. Now i have the problem that all my thousands of songs and photos are on my iPod but the re-installed iTUNES does not let me sync from the iPod to iTUNES. Help please

PC, Windows XP
  • kimborealis Level 1 Level 1
    I thought I was the only one with this problem! Unfortunately, I do not have an answer yet. All the info i have seen requires you to hook the ipod to the old computer before attaching it to the new one. When my old desktoop died last month, we downloaded itunes on my son's laptop, but i don't know how to transfer my ipod files to the new computer! If you can find a way, i would love to know, because i am afraid of accidentally erasing my entire collection of music, just by plugging my ipod in!
    It just seems like we ought to be able to transfer files both ways... I will be following your conversation here, if i can. Let's hope someone will have the ansswer to our problem!

    Good luck
  • Zevoneer Level 9 Level 9
    Open iTunes first and go to Edit>Preferences>Devices and check the box "Prevent iPods and iPhones from syncing automatically" and choose Ok. Then connect your iPod.

    2). When your iPod appears in the iTunes source list change the update setting to manual, that will let you continue to use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone

    3). Once you are connected and your iPod is safely in manual mode there are a few things you can do to restore your iTunes from the iPod. iTunes will only give you the option to copy your iTunes Store purchases directly from an iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer

    For everything else (music from CDs, other downloads etc) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
    iTunes & iPod software
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers

    A selection of iPod to iTunes utilities:
    TuneJack Windows Only (iPhone and iPod Touch compatible)
    SharePod Windows Only (iPhone and iPod Touch compatible)
    iPod2PC Windows Only
    iDump Windows Only
    YamiPod Mac and Windows
    iPod Music Liberator Mac & Windows
    Floola Mac & Windows
    iPodRip Mac & Windows (iPhone and iPod Touch compatible)
    iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
    Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
    iGadget Mac & Windows (iPhone and iPod Touch compatible)
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    TouchCopy Mac & Windows (iPhone and iPod Touch compatible)

    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide

    4). Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.

    5). I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive