14 Replies Latest reply: Aug 23, 2010 3:56 PM by Harris Miller
electblue Level 1 Level 1 (0 points)
Sometimes when I open Safari or a new window in Safari the toolbar is hidden. It seems completely random and is very frustrating. The toolbar is where you type in the address, just to be clear. Is there something corrupted? Help!

MacBook, Mac OS X (10.6.3)
  • Carolyn Samit Level 10 Level 10 (95,985 points)
    Hi,

    From your Safari Menu Bar click Safari/Show Toolbar.







    Carolyn
  • electblue Level 1 Level 1 (0 points)
    I know how to get it back I want it to stop disappearing in the first place, it's phenomenally annoying. I know it doesn't sound like it would be but after the 20th or so time you have to hit shift cmd | it gets old.
  • Carolyn Samit Level 10 Level 10 (95,985 points)
    Try deleting the Safari preference file.

    Go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop.

    Relaunch Safari and see if the Toolbar behaves. If so, move that .plist file to the Trash.

    Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues
















  • Tsimi Level 1 Level 1 (0 points)
    What I don't understand is why Apple itself is NOT addressing this issue. I also have tried every suggestion I've found from users, to no avail. I've concluded that the random and frequent disappearance of the toolbar is a defect in Safari itself and Apple has failed to take care of it. Why isn't there a site where Apple's staff answers questions like this.
  • Klaus1 Level 8 Level 8 (45,950 points)
    Because for 99.999% of users that 'issue' has never been seen.

    Something in your setup is causing this.
  • jhillestad Level 1 Level 1 (45 points)
    I have the same problem on two different systems even with Safari 5..... Are you using web snapper or Video box from Tastyapps ? or maybe little snapper ? these might be the culprits....
  • Joseph Kriz Level 5 Level 5 (5,045 points)
    Jim May wrote:
    I've concluded that the random and frequent disappearance of the toolbar is a defect in Safari itself and Apple has failed to take care of it. Why isn't there a site where Apple's staff answers questions like this.


    Like Klaus1 said, 99.999% of us aren't having any problems with Safari 5

    If there was a defect, we all would have it.

    Try starting your own thread so others can help you personally with your problem and get to the root of it.
  • manolo Level 1 Level 1 (10 points)
    Chalk me up as someone else who IS having this problem. I had it in Safari 4 and it's carried over to 5. It's occurring on my laptop, that doesn't have any hacks installed at all. I've deleted preferences several times without results. I'm looking for suggestions for a fix, too.
  • syntagma Level 1 Level 1 (0 points)
    I'm with you, manolo
    My toolbar keeps hiding and it's very annoying. I've installed no third party extensions, ever. It began in safari 4 and it didn't change after upgrading to safari 5.
    Post any solutions you get, please.
  • wetlqd Level 1 Level 1 (0 points)
    Everyone that has this problem, Please post it!

    Apparently people think this is a random/obscure issue. I also have this problem and its very annoying!

    My systems are clean and I have had this happen on about 30 different computers that I work on. Its a random thing and I have yet to get it resolved.

    I have since gave up and started to use other browsers on my everyday computers. I periodically check online to see if there is a posted solution. To date, nothing recommended or posted has resolved the issue.

    So add one more to the list of users that have this problem.

    cheers
  • madasaduck Level 1 Level 1 (0 points)
    I have just had the same problem - first time its happened
    Went to View - Customize Toolbar , and dragged the address bar back into place
    closed Safari and then opened again - everything now back in the right place - for how long?
    Clearly there is some kind of problem with Safari 5 and 10.6 - hopefully Apple will fix it soon
  • manolo Level 1 Level 1 (10 points)
    actually, i've been having this problem going back to some of the latter releases of Safari 4, but you may be right that it started with OSX 10.6.
  • Mike Bailey1 Level 1 Level 1 (35 points)
    The disappearing toolbar has only just happened on my iMac Mac OS X 10.6.4 - Safari 5.0.1. I do have WebSnapper? Can anyone confirm whether this is the culprit or not? Someone earlier posted that it could be and then someone else said he had removed his copy of WebSnapper but the random missing toolbar still occurred?

    Mike
  • Harris Miller Level 2 Level 2 (215 points)
    I too have the same problem. Don't recall having it in 4 but it happens often in 5.0.1. So add me to the list