Previous 1 2 Next 19 Replies Latest reply: Apr 23, 2012 5:55 PM by Gil Dawson
NottiCaldo Level 1 Level 1 (5 points)
Can anyone PLEASE shed some light and - hopefully - help me... I used to be able to sync my iPhone with iTunes no problem... dead easy.

However, for some unknown reason - total mystery - all of a sudden it's started to 'refuse me'. Now, when I connect up, the things seems to go all through the motions of syncing, but at the end I finally get the following message:

"The iPhone "Dani's iPhone" cannot be synced. The required file cannot be found".

Funny thing is that after disconnecting, the thing does actually seem to have successfully synced!!!

It's a mystery, a puzzle... can anyone help? I don't know what is meant by "The required file cannot be found". What's happening?

Has anyone else encountered this problem and have they managed to solve it? If so, please, PLEASE... HOW?

Thanks,

Dani

iMac, Mac OS X (10.6.3)
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