My old computer has crashed and I can no longer access anything on it including ITunes. I am purchasing a new computer...how can I have all of my songs moved to my new computer so I can access all of my music which I've already purchased.
Failing this, you could try contacting iTunes Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link it'll take you to the support/contact page, from there click on Music Purchases then the Lost or Missing Items option, from there click on "Email Us":
Customer Service - iTunes Store Support
Failing this, you could try contacting iTunes Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link it'll take you to the support/contact page, from there click on Music Purchases then the Lost or Missing Items option, from there click on "Email Us":
Customer Service - iTunes Store Support
In addition to Zevoneer's excellent advice, the old PC's hard drive might be OK. The music would still be on it, and you could remove the hard drive and fit it into an external hard drive box for the new PC.
Or hire a PC shop do it for you.
Thank you...I like the external hard drive idea. I'll have to talk to a computer guru to see if they know how to do this. It's definitely worth a shot.