When I got my very first Mac, a Mac SE/30, I seem to remember there being a tour you could take to learn what the hard drive icon is for, what the desktop and windows are, how you move and resize windows, what double-clicking is, and so on: the absolute basics. Do current macs come with something like it? My father just got a MacBook Pro, but it's hard for me to help him get online, for example, when he has no idea what the desktop is. (I don't live in the same city, so all my help is by phone.) I have a by now fairly old Macbook Pro, but I really don't remember what it came with.
MacBook Pro,
Mac OS X (10.6.3)