iPad connected to wifi unable to reconect to internet

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iPad connected to wifi unable to reconect to internet

After weeks of operation at home, my iPad can not reconnect to the internet. Connect to wifi, IP address is 169.254.181.xxx, subnet mask 255.255.0.0. I have 3 other devices that are able to connect. Safari message reads: “Cannot open page safari cannot open the page because it is not connected to the internet”

Have a Verizon FiOS Router, Actiontec MI424WR, WEP. I’ve rebooted router, renew lease, reset network settings, debug console finds no errors, tried proxy off , tried proxy auto and restarted the device with no luck. Don’t think it a router firm issue because this has worked for several weeks. Any suggestions?

iPad, Windows XP

Posted on May 27, 2010 8:48 PM

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Answer 1

DX7

Level 1

10 points

May 27, 2010 11:43 PM in response to bbox606

I have a similar problem connecting. What I ended up doing was to put in a static Ip address and manually enter DNS info etc. You need to remember to ensure that the static ip tab remains highlighted when you exit which I didn't realise at first. Why this happens, I don't know but at least you can use your iPad until you find a better solution.

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Answer 2

May 28, 2010 3:24 AM in response to bbox606

bbox606 wrote:
After weeks of operation at home, my iPad can not reconnect to the internet. Connect to wifi, IP address is 169.254.181.xxx, subnet mask 255.255.0.0. I have 3 other devices that are able to connect. Safari message reads: “Cannot open page safari cannot open the page because it is not connected to the internet”

Have a Verizon FiOS Router, Actiontec MI424WR, WEP. I’ve rebooted router, renew lease, reset network settings, debug console finds no errors, tried proxy off , tried proxy auto and restarted the device with no luck. Don’t think it a router firm issue because this has worked for several weeks. Any suggestions?

I have the same FIOS router and had the same problem. Verizon suggested I use WPP or WPA2 wireless security. (WEP does not work well with some Apple products. WPA is more secure than WEP, but is the default Verizon setup.) I change my router to WPA security and my WiFi connection works much better. I also followed these 5 step suggested by Apple. If I lose my connection to the server, sometimes just step 5 quickly solves the problem for me.
1. Be sure your router's firmware is up to date
2. Use WPA or WPA2 wireless security (more secure than WEP)
3. Adjust you iPad's screen brightness
4. Renew IP address
5. Turn WiFI on and off on your iPad
The details of each step are contained in KB article TS3304
http://support.apple.com/kb/TS3304

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Answer 3

bbox606 Author

Level 1

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May 31, 2010 10:49 AM in response to bbox606

Thanks for your help! We had tried each of the actions noted above. We were to reconnect after several attempts to “reset all settings”. Unfortunately, we still need to do this routinely.

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Answer 4

Jun 5, 2010 9:38 AM in response to bbox606

I have a similar problem. I can understand the iPad dropping the wifi connection if there is a weak signal, or the iPad is inherently cranky about staying connected to WEP... but why the heck does it forget the WEP password? Has nothing to do with the router in my opinion.

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Answer 5

etresoft

Level 8

46,092 points

Jun 5, 2010 11:42 AM in response to bbox606

bbox606 wrote:
Have a Verizon FiOS Router, Actiontec MI424WR, WEP.

Those things are just ancient and decrepit. Connect a real router to it.

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Answer 6

Jun 5, 2010 2:23 PM in response to bbox606

I believe it is a dns problem. I have two identical ipads, both connect, but only one navigates the Internet. In order for the other to do it, I have to set it with a static address. Weird.

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Answer 7

Jun 29, 2010 6:09 PM in response to bbox606

All network adapters lose the connection with the device goes into standby. Normally, when awakened, the device auto-connects again. This happens all the time with Tabletpcs.For some reason my iPad fails to reconnect on its own. Forcing a re-connect by restarting router, powering off the iPad etc, always reconnects but what a hassle.

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Answer 8

Jun 30, 2010 2:27 PM in response to bbox606

i hope that you are not still having this problem, but the ip address you have is an internally assigned one which happens when the DHCP server on your router is "confused" and won't issue a new address. This often happens, and clients who already have an assigned ip are happily connected. Try rebooting the router. This happened to me last weekend when i was at a hotel, they showed me theirs working, i got them to reset, and i went from full bars no internet to full bars + internet and a 192..... address whatr you need...

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Answer 9

bangades

Level 1

0 points

Sep 13, 2010 9:43 AM in response to bbox606

i'm using a broadband USB modem and create an ad-hoc network on my notebook to share my internet connection with my ipad. i was experiencing the same problem with you guys, the safari's cannot-open-the-page-because-bla-bla-bla thing..

here's my solution :
1. open the properties of your broadband USB modem
2. choose the Internet Protocol Version 4 (TCP/IPv4), and click properties
3. click advanced
4. on the IP Setting tab, uncheck "the use default gateway on remote network", and check the "Use IP header compression"
5. Disconnect your broadband modem, and reconnect the modem
6. try to connect your ipad to the network using the usual way.
7. hope it's working

i don't know if this can be applied to the router since i don't use a router, but i do hope it's working on the router too. cause i've been experiencing the same problems for weeks, and nobody have ever find the solution..

good luck guys..

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Answer 10

j1p

Level 1

0 points

Sep 16, 2010 11:08 PM in response to bbox606

Have the same problem with a Belkin wifi-n router. It's a pain. Restart of router works and iPad reconnects to internet.

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Answer 11

weissx4

Level 1

0 points

Sep 20, 2010 1:15 PM in response to bbox606

When I traveled recently, I took my iPad, MacBook, and AirPort Express with me. When I connected the AirPort Express into the hotel's network, it had to change its configuration because of the way the hotel network was set up. I agreed to the change and I was on the Internet with both my MacBook and iPad in no time.

After returning home and reconnecting the AirPort, I am able to connect with my MacBook but not the iPad. I've tried powering down the AirPort, powering down my cable modem, resetting all the settings and just the network settings on the iPad, renewing the iPad's lease, assigning the iPad a static IP, and a few other things I can't remember now. I can connect the iPad to the AirPort, but I can't connect to the Internet. After 3 days of messing with this, I'm beyond frustrated.

Help, please.

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Answer 12

wickwack

Level 1

0 points

Sep 20, 2010 4:44 PM in response to bbox606

I just purchased an IPAD yesterday and have already returned it. I had the same problem - Wi-Fi showed it was connected however Safari said it couldn't open because it wasn't connected. My first lengthy phone converation with Apple support told me to call my internet provider (Verizon) and ask them to remove the Mac filtering, change my password encrytion and change from WEP to WPA. Before I starting changing my home service which works perfectly fine for my PC's, I went to a hot spot. The same thing happened so it wouldn't have mattered if I changed things at home. I called Apple support again today and was told I could get a "repair ticket." I declined. After spending so much money, $775.00, I should not have to "repair" my product. Apple needs to address this as I see lots of people having the same problem. I hope they get it fixed and then I will consider purchasing another one. I wish you luck with yours.

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Answer 13

Sep 20, 2010 7:12 PM in response to bbox606

A .169 address gets assigned when the host (pc, iPad) is unable to communicate with a dhcp server. In this case your router. I would start by looking at it's configuration.

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Answer 14

May 20, 2011 2:24 PM in response to bbox606

This is all very odd. We have 2 iPad 2s and one continues to connect through a linksys wifi router and the other yesterday ceased to connect to the internet! Our iPhones work fine through this wifi network. I have rebooted the linksys and the iPad - no success. I reset the iPad to factory settings and reloaded everything with back-up from iTunes.

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Answer 15

Jun 1, 2011 8:34 PM in response to davidfromavon

I also had similar issue with my iPad 2 not getting ip address 169. only worked through static ip. my iPad 1 haven't had no problem surfing online, I resetted router still DHCP is not working.

I restored my ipad2 and backed up all datas and it started to working today I'm running 4.3.3 version.

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