1 2 Previous Next 24 Replies Latest reply: Mar 21, 2012 5:33 AM by TearingOutHair
bbox606 Level 1 Level 1 (0 points)
After weeks of operation at home, my iPad can not reconnect to the internet. Connect to wifi, IP address is 169.254.181.xxx, subnet mask 255.255.0.0. I have 3 other devices that are able to connect. Safari message reads: “Cannot open page safari cannot open the page because it is not connected to the internet”

Have a Verizon FiOS Router, Actiontec MI424WR, WEP. I’ve rebooted router, renew lease, reset network settings, debug console finds no errors, tried proxy off , tried proxy auto and restarted the device with no luck. Don’t think it a router firm issue because this has worked for several weeks. Any suggestions?

iPad, Windows XP
  • 1. Re: iPad connected to wifi unable to reconect to internet
    DX7 Level 1 Level 1 (0 points)
    I have a similar problem connecting. What I ended up doing was to put in a static Ip address and manually enter DNS info etc. You need to remember to ensure that the static ip tab remains highlighted when you exit which I didn't realise at first. Why this happens, I don't know but at least you can use your iPad until you find a better solution.
  • 2. Re: iPad connected to wifi unable to reconect to internet
    jimhaynes Level 1 Level 1 (10 points)
    bbox606 wrote:
    After weeks of operation at home, my iPad can not reconnect to the internet. Connect to wifi, IP address is 169.254.181.xxx, subnet mask 255.255.0.0. I have 3 other devices that are able to connect. Safari message reads: “Cannot open page safari cannot open the page because it is not connected to the internet”

    Have a Verizon FiOS Router, Actiontec MI424WR, WEP. I’ve rebooted router, renew lease, reset network settings, debug console finds no errors, tried proxy off , tried proxy auto and restarted the device with no luck. Don’t think it a router firm issue because this has worked for several weeks. Any suggestions?


    I have the same FIOS router and had the same problem. Verizon suggested I use WPP or WPA2 wireless security. (WEP does not work well with some Apple products. WPA is more secure than WEP, but is the default Verizon setup.) I change my router to WPA security and my WiFi connection works much better. I also followed these 5 step suggested by Apple. If I lose my connection to the server, sometimes just step 5 quickly solves the problem for me.
    1. Be sure your router's firmware is up to date
    2. Use WPA or WPA2 wireless security (more secure than WEP)
    3. Adjust you iPad's screen brightness
    4. Renew IP address
    5. Turn WiFI on and off on your iPad
    The details of each step are contained in KB article TS3304
    http://support.apple.com/kb/TS3304
  • 3. Re: iPad connected to wifi unable to reconect to internet
    bbox606 Level 1 Level 1 (0 points)
    Thanks for your help! We had tried each of the actions noted above. We were to reconnect after several attempts to “reset all settings”. Unfortunately, we still need to do this routinely.
  • 4. Re: iPad connected to wifi unable to reconect to internet
    iRateiPadguy Level 1 Level 1 (0 points)
    I have a similar problem. I can understand the iPad dropping the wifi connection if there is a weak signal, or the iPad is inherently cranky about staying connected to WEP... but why the heck does it forget the WEP password? Has nothing to do with the router in my opinion.
  • 5. Re: iPad connected to wifi unable to reconect to internet
    etresoft Level 7 Level 7 (24,270 points)
    bbox606 wrote:
    Have a Verizon FiOS Router, Actiontec MI424WR, WEP.


    Those things are just ancient and decrepit. Connect a real router to it.
  • 6. Re: iPad connected to wifi unable to reconect to internet
    Felix Leiter Level 1 Level 1 (5 points)
    I believe it is a dns problem. I have two identical ipads, both connect, but only one navigates the Internet. In order for the other to do it, I have to set it with a static address. Weird.
  • 7. Re: iPad connected to wifi unable to reconnect to internet
    Digitaldoc Level 1 Level 1 (0 points)
    All network adapters lose the connection with the device goes into standby. Normally, when awakened, the device auto-connects again. This happens all the time with Tabletpcs.For some reason my iPad fails to reconnect on its own. Forcing a re-connect by restarting router, powering off the iPad etc, always reconnects but what a hassle.
  • 8. Re: iPad connected to wifi unable to reconect to internet
    Robtsymes Level 1 Level 1 (0 points)
    i hope that you are not still having this problem, but the ip address you have is an internally assigned one which happens when the DHCP server on your router is "confused" and won't issue a new address. This often happens, and clients who already have an assigned ip are happily connected. Try rebooting the router. This happened to me last weekend when i was at a hotel, they showed me theirs working, i got them to reset, and i went from full bars no internet to full bars + internet and a 192..... address whatr you need...
  • 9. Re: iPad connected to wifi unable to reconect to internet
    bangades Level 1 Level 1 (0 points)
    i'm using a broadband USB modem and create an ad-hoc network on my notebook to share my internet connection with my ipad. i was experiencing the same problem with you guys, the safari's cannot-open-the-page-because-bla-bla-bla thing..

    here's my solution :
    1. open the properties of your broadband USB modem
    2. choose the Internet Protocol Version 4 (TCP/IPv4), and click properties
    3. click advanced
    4. on the IP Setting tab, uncheck "the use default gateway on remote network", and check the "Use IP header compression"
    5. Disconnect your broadband modem, and reconnect the modem
    6. try to connect your ipad to the network using the usual way.
    7. hope it's working

    i don't know if this can be applied to the router since i don't use a router, but i do hope it's working on the router too. cause i've been experiencing the same problems for weeks, and nobody have ever find the solution..

    good luck guys..
  • 10. Re: iPad connected to wifi unable to reconect to internet
    j1p Level 1 Level 1 (0 points)
    Have the same problem with a Belkin wifi-n router. It's a pain. Restart of router works and iPad reconnects to internet.
  • 11. Re: iPad connected to wifi unable to reconect to internet
    weissx4 Level 1 Level 1 (0 points)
    When I traveled recently, I took my iPad, MacBook, and AirPort Express with me. When I connected the AirPort Express into the hotel's network, it had to change its configuration because of the way the hotel network was set up. I agreed to the change and I was on the Internet with both my MacBook and iPad in no time.

    After returning home and reconnecting the AirPort, I am able to connect with my MacBook but not the iPad. I've tried powering down the AirPort, powering down my cable modem, resetting all the settings and just the network settings on the iPad, renewing the iPad's lease, assigning the iPad a static IP, and a few other things I can't remember now. I can connect the iPad to the AirPort, but I can't connect to the Internet. After 3 days of messing with this, I'm beyond frustrated.

    Help, please.
  • 12. Re: iPad connected to wifi unable to reconect to internet
    wickwack Level 1 Level 1 (0 points)
    I just purchased an IPAD yesterday and have already returned it. I had the same problem - Wi-Fi showed it was connected however Safari said it couldn't open because it wasn't connected. My first lengthy phone converation with Apple support told me to call my internet provider (Verizon) and ask them to remove the Mac filtering, change my password encrytion and change from WEP to WPA. Before I starting changing my home service which works perfectly fine for my PC's, I went to a hot spot. The same thing happened so it wouldn't have mattered if I changed things at home. I called Apple support again today and was told I could get a "repair ticket." I declined. After spending so much money, $775.00, I should not have to "repair" my product. Apple needs to address this as I see lots of people having the same problem. I hope they get it fixed and then I will consider purchasing another one. I wish you luck with yours.
  • 13. Re: iPad connected to wifi unable to reconect to internet
    Jerry Gresham Level 1 Level 1 (10 points)
    A .169 address gets assigned when the host (pc, iPad) is unable to communicate with a dhcp server. In this case your router. I would start by looking at it's configuration.
  • 14. Re: iPad connected to wifi unable to reconect to internet
    davidfromavon Level 1 Level 1 (0 points)

    This is all very odd. We have 2 iPad 2s and one continues to connect through a linksys wifi router and the other yesterday ceased to connect to the internet! Our iPhones work fine through this wifi network. I have rebooted the linksys and the iPad - no success. I reset the iPad to factory settings and reloaded everything with back-up from iTunes.

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