5 Replies Latest reply: Jun 7, 2010 4:37 PM by BDAqua
hegd Level 1 Level 1 (0 points)
I can't seem to get my Mac Mail client outgoing smtp settings correct. I am receiving fine but cannot send. My companies IT person does not have any Mac experience and has asked that I use webmail. Please help.

Dual 2 GHz PowerPC G5, Mac OS X (10.4.11)
  • BDAqua Level 10 Level 10 (119,010 points)
    Hi hegd, and a warm welcome to the forums!

    Seems the IT person could tell you what port & what kind of Authentication is required!?

    The receiving email ports are:

    IMAP is port 143
    IMAP-SSL is port 993
    POP is port 110
    POP-SSL is port 995

    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.
  • hegd Level 1 Level 1 (0 points)
    Thank you sooo much for getting back to me. I am back to trying to figure this out.

    I have tried to set it up with the mentioned settings without success.

    I think the problem is with the Outgoing Mail Server address that was given to me by the IT person - "webmail.outdoordimensions.com".

    Typically, when setting accounts up, I have used an address respective to the web access provider - i.e. "smtp.att.yahoo.com". However, this "Exchange" account is something very new to me.

    Thanks again for your help. Also what is "TLS-wrapped"? I didn't find a setting option for this.
  • BDAqua Level 10 Level 10 (119,010 points)
    "webmail.outdoordimensions.com".


    AHA! I'm pretty sure no Mail app can be used, that's for use in a Browser, might see if they have something like these...

    "smtp.outdoordimensions.com".

    "mail.outdoordimensions.com".

    Also what is "TLS-wrapped"?


    It's automatic if you use port 465 going out, which is moot since they only gave you a webmail addy.
  • hegd Level 1 Level 1 (0 points)
    I didn't like it but i finally had to load entourage and as I was setting up an "Exchange" account, at no point did the setup ask for an SMTP. So then why does the mac mail client ask for a SMTP?

    Come to think of it, my iphone didn't ask for it either. Strange.

    I love mac's, always have and probably always will, but I really don't understand this difference.
  • BDAqua Level 10 Level 10 (119,010 points)
    Well, Tiger's version of mail is quite old & not as "smart" as it should be.