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dimashq Author

Level 1

9 points

Stolen Ipad

Today may 29th 2010 My Ipad was stolen from my car,its less than 10 days old.I was at the mall where they have an apple store>I confidently walked back into the mall heading to the apple store knowing for a fact that apple will help me and the police(i filed a police report) to locate the stolen Ipad since it has a built in GPS and i have the serial number.They furiously refused and very coldly and carelessly said that they do not do that and they dont even have any database for stolen apple products and they will not track my ipad what so ever.I sware to god they did not even say sorry for my loss.Here iam walking to the apple store with all confident and hope only to face the harsh fact that really they didn't care.Eventhough they can help and they can track and they have the capability to but they wont. Worse thing is it isn't my ipad and i have to pay for new one now that i cant afford.Thank you Apple.

ipad 16gb wifi

Posted on May 29, 2010 9:54 PM

233 replies

Philly_Phan

Level 7

20,731 points

Jan 29, 2011 9:38 PM in response to shu66

shu66 wrote:
The IT department can track the device if its on the network I have a passcode on it, and I just wonder if they turn it off does that mean the IT department wont be able to track it because the wifi goes off too?

It's useless to attempt to track the device if the thief has half a brain. All that is necessary is to keep the iPad unpowered and to connect it to any computer to "Restore as new." The tracking is helpful only if you misplaced the device and it has not been picked up by an unscrupulous individual.

The passcode protects your data but does nothing for the physical device. Of course, if you;ve used only the default 4-number code, it can easily be broken and your data is then available to the perp.

Feb 1, 2011 6:21 PM in response to dimashq

Okay I really have a problem, I bought an iPad and have had it sense a little before christmas And i got it off ebay. Today the police showed up and told me it was stolen And the police took my purchase info. What will happen??

Chris CA

Level 10

82,482 points

Feb 1, 2011 6:24 PM in response to Seanjohnson

What will happen??

Ask the police.

Feb 1, 2011 6:35 PM in response to Chris CA

I did and they said they didnt know. I live in illinois and it came from Florida.. I guess the police just contacted them and they were making sure i had it.

Feb 1, 2011 8:56 PM in response to Seanjohnson

If it is stolen you'll have to give it back.

Feb 1, 2011 9:12 PM in response to David M Brewer

But wouldn't i get my money back??

Chris CA

Level 10

82,482 points

Feb 1, 2011 9:20 PM in response to Seanjohnson

But wouldn't i get my money back

Sad to say but from who would you get your money back? The thief?
You should immediately contact eBay.
You may have to file in small claims court.

Feb 1, 2011 10:16 PM in response to Seanjohnson

Seanjohnson wrote:
But wouldn't i get my money back??

Sorry to say, no.
I've seen these eBay cases on Judge Judy. You'll have to take the person who sold it on eBay to small claims court.. That is the only way you will get your money back. As for the iPad, you'll have to hand it over to the police if they find it has been stolen. I'm surprised they didn't take it with them.

Message was edited by: David M Brewer