Error 3000 ( No Recovery Mode )

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Error 3000 ( No Recovery Mode )

I have iphone 3gs 3.1.2 working fine but suddenly hanged.
After restart it froze on apple logo

I can't get it into recovery mode to restore.
When I try DFU mode to restore the itunes gives error 3000.

S.O.S

Message was edited by: FatBoy_Slim

PC, Windows 7

Posted on May 30, 2010 8:48 AM

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Answer 1

wjosten

Level 10

95,321 points

May 30, 2010 9:00 AM in response to FatBoy_Slim

Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network.

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Answer 2

FatBoy_Slim Author

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May 30, 2010 9:06 AM in response to wjosten

When I ping gs.apple.com

Pinging gs.apple.com.akadns.net [17.151.36.30] with 32 bytes of data:
Reply from 17.151.36.30: bytes=32 time=307ms TTL=237
Reply from 17.151.36.30: bytes=32 time=309ms TTL=237
Reply from 17.151.36.30: bytes=32 time=309ms TTL=237
Reply from 17.151.36.30: bytes=32 time=308ms TTL=237

Ping statistics for 17.151.36.30:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 307ms, Maximum = 309ms, Average = 308ms

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Answer 3

wjosten

Level 10

95,321 points

May 30, 2010 10:12 AM in response to FatBoy_Slim

Any firewalls? Disable them.
Any security software? Disable it.

Those are the two leading causes of your issue.

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Answer 4

FatBoy_Slim Author

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May 30, 2010 11:53 AM in response to wjosten

I tried using iMac with same error no.

is there an apple server other than gs.apple?

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Answer 5

wjosten

Level 10

95,321 points

May 30, 2010 1:41 PM in response to FatBoy_Slim

No. You're gonna have to figure out what is blocking itunes attempts to contact Apple's servers. You will not be able to restore unless itunes can contact these servers during the entire download, verification & update process. Firewall on your router?

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Answer 6

FatBoy_Slim Author

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May 30, 2010 8:21 PM in response to wjosten

This is the updater log

2010-05-31 06:16:31.033 [4312:24ec]: restore library built Apr 13 2010 01:54:54
2010-05-31 06:16:31.042 [4312:24ec]: iTunes: iTunes 9.1.1.12
2010-05-31 06:16:31.042 [4312:24ec]: iTunes: Software payload version: 7E18 (option key)
2010-05-31 06:16:31.129 [4312:203c]: iTunes: Specifying UOI boot image
2010-05-31 06:16:31.135 [4312:203c]: AMRAuthInstallAttemptSimpleHttpRequest: attempting to connect to http://gs.apple.com:80/
2010-05-31 06:16:32.345 [4312:203c]: _AMRAuthInstallIsHttpServerResponsive: server reponse status code: 200. status text: OK
2010-05-31 06:16:32.353 [4312:20a8]: <DFU Device 0227C818>: operation 44 progress -1
2010-05-31 06:16:32.355 [4312:20a8]: _AMRestoreCreateCFDataWithContentsOfFile: CreateFileA failed: 2
2010-05-31 06:16:32.355 [4312:20a8]: unable to create data from file: 17
2010-05-31 06:16:32.426 [4312:24ec]: iTunes: Restore error 3000

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