Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bluetooth Apple Magic Mouse jumps and moves erraticlly on screen

Hello,

I am having problems with my Magic Mouse (cursor, pointer) jumping around on my screen when i attempt to use it. I checked preferences and the connection is fine. Has anyone else experienced this? And if so how do we remedy this annoying problem?

iMac 27" 3.06Ghz Intel Core 2 Duo, Mac OS X (10.6.2)

Posted on May 30, 2010 1:04 PM

Reply
101 replies

Oct 11, 2010 10:06 AM in response to Apollo77

Hey, about two days ago my mouse started having issues where the cursor won't go to the right side of the screen. It immediately jumps back to the left. I tried what cameron.purdy suggested (on this page) by unplugging all USB devices and it seems to be helping. The cursor is now twitching a bit, though. This seemed to start happening just after installing the latest Safari update.

Oct 12, 2010 3:09 PM in response to Apollo77

Hello,

I am having a similar problem, which seems to have been around for a while. Using the Magic Mouse while preparing Power Point presentations on a MacBook Pro, there will be random jumps between slides for no reason that I can pin down. Turning off "scroll with momentum" didn't help. Any ideas? The track pad works fine, and my old Bluetooth mouse did too (until its roller ball finally gave up).

Oct 14, 2010 11:30 AM in response to bmacgreg

I just had this happen to me also. This was the second time I have encountered the problem and the remedy for me was to logout and log back in which may the problem disappear. This time as I was logging out one of the applications required me to dismiss it before it would continue. I noticed at this time that the mouse had restored back to its normal operation. This implies to me, there is something in one of my applications or a background task causing the problem. I will try to track it down The next time it happens.

Oct 19, 2010 1:28 AM in response to mfcoyle

I've had the erratic cursos-moves at home and at the office, with a number of different magic mice, bluetooth-keyboard connected or not, usb-devices connected or not, miniDisplayport-adapter connected or not. only thing that helped was turning off airport. has been a reliable fix, but entails certain disadvantages like not having wifi. had a spare aiport-express which i use as a wifi-ethernet-bridge, but this seems ungainly.
and: other people at the office have the same problem and use the same solution.
andrei

Nov 1, 2010 1:11 PM in response to bsrider

I'm having the exact same problems with the jumping mouse issue. I've tried three different mice. One wireless and I get the same results from all of them. Erratic jumping which is extremely irritating. I've only had my hexacore for a week and it's always performed that way. Dropped the airport and no difference. The only thing that works is getting rid of my second monitor. One is dvi and the other is thru the mini display port. Both monitors 'cause the jumping mouse but when only one of the two is plugged in the mouse is stable. I need a fix for this 'cause I'm an editor and need all the real estate I can get. Anyone know if anything is coming down the pipeline for a fix on this??

thanks

Nov 9, 2010 12:02 PM in response to Apollo77

Just thought I'd chime in as well so there are additional cases for Apple to use IF they need additional data to try to remedy this issue.

I have both the Magic Mouse and the Magic Trackpad. Once this issue started, I disconnected the Trackpad, and the problem continued.

I don't think it's the Mini Display Port (MDP), because this started prior to connecting that.

I have all the USB ports full––two external HDs, Apple extended keyboard, and a Belkin hub. I tried disconnecting the hub, to no avail, and then the MDP to no avail.

Tried sans mousepad, to no avail.

I do web development, graphic design, and video editing, and this is a MAJOR issue for accuracy.

I'm using a 1 month old iMac.

Nov 9, 2010 12:11 PM in response to Apollo77

Oops. I misspoke. I hadn't yet unplugged the MDP from my computer--despite the fact that the issue started prior to using the MDP. Since I unplugged the MDP, moments ago, the problem has ceased.

Of course, this is still a problem, because despite the awesome real estate of a 27" iMac screen, when doing video editing work, I use the second monitor's real estate in its entirety. Ugh.

Nov 14, 2010 12:52 AM in response to cameron.purdy

cameron.purdy you are absolutely right,
it's a appears to pull it's power from the USB bus, here is what happened with me:
the problem starts last week, when I plugged in Samsung 23 LED & at the same time trying to copy large files from my Kingmax flash memory, the mouse goes crazy :S
Stop the copying files no need to disconnect the flash ( it returns normal )
keep copying & unplug the external 23 monitor ( it return normal )
although I am running ( 10.6.4 ) I hope they fix this usb bus soon on ( 10.6.5 )

Nov 19, 2010 9:09 PM in response to webdesignertuts

I just watched a similar thing happen and I am on 10.6.5... So no they have not fixed it yet. I was just looking through some items on Amazon with a smooth mouse, then I heard my external USB drive fire up I assume due to Time Machine. The next time I touched the mouse it was just going crazy jumping all over the screen with the slightest moves. I waited until the external drive shutdown and imagine that the mouse movement was smooth again. I really hope they figure out a way to solve this. It is extremely frustrating to not have the accuracy that I should. As I am typing this, it is happening again. Come on Apple it is time to fix or recall this thing!

Nov 25, 2010 10:06 AM in response to Apollo77

I had the same problem with mighty mouse going all over the screen on my brand new imac i7. After a while I realized that the problem began after I connected a second monitor to my computer. I unplugged the monitor and the mouse went back to acting normal again. This is a problem for me since I'm a video editor and use dual screens. I hope apple fixes this.

Bluetooth Apple Magic Mouse jumps and moves erraticlly on screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.