Previous 1 2 3 Next 31 Replies Latest reply: Apr 20, 2015 7:56 AM by Calisson Branched to a new discussion.
galindenba Level 1 (0 points)
I have a new iPad camera connector kit. I inserted the camera connector and nothing happened. The instructions state that the photo app should open upon insertion of the SD card reader. With the reader inserted I inserted a Sandisk 16 GB SDHC card which is supposed to be compatible. When I put the SD card in the iPad gives me a USB Device not supported message.

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  • red555 Level 4 (2,550 points)
    I am not an expert on this, but I read in this forum that the sd card has to be formatted and have a directory similar to the camera data storage. Make sure your SD card was properly formatted.

    Also, have you tried using the usb to camera part of the camera connection kit? does it work for you? Not that this affects the SD card part, but I am just curious.
  • manc_lad Level 1 (0 points)
    I'm also having problems using the SD and USB Camera links. Only tried a basic camera so far on both and altough the SD has the caamera formatted/created folder structure no success so far. Will progress further and let you know outcome with a Sony Cyber (via USB) and also other SD cards from friends with SD cameras.
  • manc_lad Level 1 (0 points)
    Oh forgot to mention - USB worked perfectly well with iPhone 3GS but no shock there :o)
  • Glen Handshu Level 1 (5 points)
    The card needs to have a DCIM folder, which is made when you format on any camera.
    For importing other photos, make a folder called DCIM and drop you photos inside it.
  • Menthia Level 1 (0 points)
    I am having the same problem. It will not recognize the card or the camera connection. My card has a DCIM folder and it still does not work. I am so frustrated. Anyone found a solution that works?
  • Dan Mitchell1 Level 1 (55 points)
    I had problems first time I tried to plug in the SD reader - the problem had a simple solution.

    My iPad was in a rubbery case which protects the back, and the dock opening in this case was just slightly less wide than the SD adapter which was thus NOT going fully into the dock connector. So I removed the case and re-plugged the SD reader - immediately "Photos" opened and thumbnails appeared on screen for all the pics. on the SD card.

    You then select individual photos and touch "import", when the imported photos will be found under "Albums", in an album entitled "Last Import". Previous imports appear in "All Imported"

    But it doesn't seem possible to edit the imported stuff - e.g. to transfer a photo to another album.
  • Dan Mitchell1 Level 1 (55 points)
    And the photos do seem to need to be inside a folder on the SD card called "DCIM"-
    I changed the file name to "DCIA" and immediately get the "--- attached USB device is not supported" error message.
  • Mikeana05 Level 1 (0 points)
    Oh my... I was getting frustrated until i read your post and fallowed what you did. Thank you so much.
  • SWHandy Level 1 (0 points)
    On the subject of Camera connector not working the Apple support person told me it was a problem ,as a result of os 4.2.1 upgrade and they are working on it.... He said they have had numerous calls..
  • SWHandy Level 1 (0 points)
    See my update
  • Zeran Level 1 (0 points)

    I am having the same problem the card in my camra works but i can't get the right format to get any other card to work i tried every format on the disk utilities

  • Fred*M. Level 4 (2,385 points)



    Format the card in your camera.  There should be such an option somewhere in the camera's menu system, probably under tools.


    If you are trying to format a USB thumb drive, an MS-DOS (FAT) format should work.  Then you need to create the DCIM folder at the thumb drive's root level, and photos must have 8 character names plus suffix.



  • joenorthcoast Level 1 (0 points)

    Make sure you SD card is not locked. I had the same prob. And unlocked the card and it worked great. (the lock is the little slide on the side of the SD card) hope this helps.

  • oraczen Level 1 (0 points)

    My wife has the 3rd gen Ipad and I wanted to upload photos taken over past few years. Bought the camera connector kit. Stuck a Sd card reader in my my mac book pro ( 2007 version)  and copied images to it . Put SD card in camera connector kit and in to ipad...........NOTHING. Tried all the things like powere off etc etc etc.


    Put SD card back in camera ...connected camera to Ipad via camera connector said...NO IMAGES....!


    Put SD card back in macbook pro card reader and looked at it in Finder. Saw a folder called DCIM ...clicked it ....EMPTY ....but all photos were otherwise shown as saved to SD card.


    So....highlighted all photos and dragged to DCIM folder


    Put SD card back in camera connector kit and lo and behold all photos appeared on ipad.


    It appears to be critical to save your photos to a DCIM folder first.

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