3204 Views 3 Replies Latest reply: Jun 2, 2010 11:28 AM by Katrina S.
I'm having a similar problem, I purchased the OneRepublic album Waking Up (Deluxe Edition), and three of the songs didn't download because my computer shut off during the download. I keep clicking on check for available downloads, but it says there isn't any. Yet, if I go to the store and try to purchase one of my missing songs, it says that I have already purchased it. How can i find them and get them in my library? Can anyone help?
Did you realize you can report problems to itunes store support?
This is just a user forum - nobody posting here can fix failed downloads for you. However, if several users here complain about the same album, they usually get it fixed on their servers more quickly.
If 10 people can't download the latest episode of "Community", for instance, it's probably because the file isn't right, rather than 10 users having PC problems.
*How to report an issue with Your iTunes Store purchase*
My advice is to ask for another download, or store credit.