Skip navigation
This discussion is archived

iphone blocked

3661 Views 6 Replies Latest reply: Jun 3, 2010 6:52 AM by esikala RSS
esikala Calculating status...
Currently Being Moderated
Jun 2, 2010 6:56 AM
Hi,
I purchased iphone 3gs in a local site. After 3 months orange had barred my calls. when i called customer care, i came to know that the person who sold the mobile was claimed it as lost mobile and they blocked my iphone. Now iam not able to do calls and receive calls. Please help me..i dont have options. I need to use this device as ipod touch. iam in latest firmware 3.1.3 and bb as 05.12.01. Is there anyway to unblock or unlock my phone.
Iphone 3gs, iPhone OS 3.1.3, latest firmware
  • Allan Sampson Level 10 Level 10 (122,160 points)
    Currently Being Moderated
    Jun 2, 2010 7:08 AM (in response to esikala)
    No one here can help you.

    Since you purchased an iPhone reported as lost or stolen, you need to contact the local site where you purchased the iPhone and/or the person that sold the iPhone to the local site to report the iPhone as no longer lost or stolen to Orange.
     MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.3),  iPod w/Video 30GB,  iPhone 3G 16GB
  • ChrisJ4203 Level 7 Level 7 (26,520 points)
    Currently Being Moderated
    Jun 2, 2010 8:22 AM (in response to esikala)
    Unfortunately, you have found the one real drawback to the blocking of IMEI numbers that can be done in the UK. We cannot do that here in the US, so if someone sells a phone, they cannot contact the carrier and have the IMEI blocked if someone fails to pay or they just decide to do it.

    Why would the person that sold you the phone report it as stolen so the IMEI be blocked? I trust you paid them, or is this some scheme that is done in the UK to cheat people out of their merchandise once it is sold by a private party. Do you have any paperwork that shows that you purchased the phone, the cost and from whom you purchased it? Unfortunately, buying iPhones from other than the authorized resellers can be a crapshoot, and sometimes you can be burned. See if you can make contact with the original seller and get this resolved.
    HP p6140f; HP laptop, Windows Vista, 3G 16GB iPhone, 1st Gen 16GB iPhone, 30GB Video iPod , Microsoft Office Pro 2007
  • ChrisJ4203 Level 7 Level 7 (26,520 points)
    Currently Being Moderated
    Jun 2, 2010 9:20 AM (in response to esikala)
    I'm not sure what the police can do for you, but you are well within your rights to talk to them. However, without any documentation about your purchase, it is going to be difficult, since you are in possession of property that is reported stolen/lost. Do you have a credit card receipt, a cancelled check, Paypal transaction, Western Union receipt? Something that shows you paid a particular individual?

    As far as jailbreaking is concerned, since that is not supported by Apple and voids your warranty, and violates the TOU for this forum, we cannot discuss any of those details.
    HP p6140f; HP laptop, Windows Vista, 3G 16GB iPhone, 1st Gen 16GB iPhone, 30GB Video iPod , Microsoft Office Pro 2007

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.