4 Replies Latest reply: Jul 14, 2010 10:37 AM by The hatter
herod Level 1 Level 1 (0 points)

I'm new to these forums so I hope I got the right category. I am interested in making sure that I have the latest driver for my graphics card, ATI Radeon HD 4870. I went to their website and the latest OS listed was 10.5. I called them and was told that it was Apple's responsibility for providing the latest driver, they had nothing to do with it. I then called Apple and they said that was nonsense, it is the manufacturer's responsibility for updating drivers and when available, they would automatically download it. Called ATI Radeon again and got the same answer. Does anyone know what the real story here is?

Mac Pro Quad Core, Mac OS X (10.6.3)
  • The hatter Level 9 Level 9 (60,880 points)
    You have Mac Pro 2009 which shipped with 10.5.7 which is the minimum OS for that card, and drivers for OS X are just part of the OS and any update.

    Only time you would use ATI separately is running Windows. There have been the "exception that makes the rule" very very rare and usually only once, where Apple will have a separate standalone. But not in this case or with this card. Ever.

    Apple versions of ATI and Nvidia have Apple EFI firmware on them.
  • herod Level 1 Level 1 (0 points)

    Thanks for the input. At least that one thing I don't have to worry about with the problems I'm having with Photoshop CS5.

  • NiciBon Level 1 Level 1 (0 points)
    Is there any software diagnostics out there for the ATI Radeon HD cards? I have an iMac 27" i5 and I believe that the video card is giving me some problems and want to run sometype of diagnostics before I take it into the apple store...

    Because when I take it into the Apple Store how are they going to be able to isolate the video card as the problem that I have...which is my screen turning off randomly. I have the new firmware for this, and before the new firmware was released I had NO problems.

    Any suggestions would be great!
  • The hatter Level 9 Level 9 (60,880 points)
    This is not iMac forum. Try posting over there - and your own thread, not someone else's.