User profile for user: Trescar
Trescar Author
User level: Level 1
0 points

Can't even connect to my home network.

Title says it all, bought a 64gig iPad wifi today...little did i know tons of users are having wifi problems...my problem doesnt seem to fit the others though. Most of what i've read people can connect for a bit, and after being in sleep mode then it has problems. I can't even connect to my home network. Works fine with my ipod Touch, laptop, etc. I dont have any form of security set up on my router what so ever. I plan on buying a new router soon (for reasons other than this iPad crap.) I'd really like to see some kind of resolution to this problem before i need to do that though.

I tried all that i could out of the trouble shooting stuff. nothing worked. I even tried setting up a static IP for it. What else can be done? i really dont want to have to return it since its such a nice piece of tech.

iPad, Other OS

Posted on Jun 4, 2010 9:09 PM

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34 replies
User profile for user: Ian Parkinson
Ian Parkinson
User level: Level 6
10,752 points

Jun 5, 2010 5:33 AM in response to Trescar

Many more people are NOT having problems with WiFi.

You are in a support area, which is for discussing issues, so it may look like it is a big issue, but it is not.

Rather than coming here and ranting in your first post, post what you have tried and what hardware you are using (router).

Have you updated the software on your router?
Have you connected to any other WiFi network with the iPad?
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User profile for user: etresoft
etresoft
User level: Level 9
57,272 points

Jun 5, 2010 11:16 AM in response to Merged Content 1

wxman2003 wrote:
And why should he have to replace his router when all his other devices connect just fine?


Because he is trying to connect a new device that his old router doesn't support. Should I return my $600 device for because it doesn't work with a router that was $50 when it was new 4 years ago?

Do you do the same with your cell phone when you have a problem? Do you change carriers if all but one of your phones work on the network, or do you first check and see if the one phone is at fault? Logic says to check the offending device first.


Very good advice. Make sure the device works by checking it in a known good network. Then, if it doesn't work on your network, you have identified the problem.
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User profile for user: jbhmacpro
jbhmacpro
User level: Level 1
65 points

Jun 5, 2010 5:31 PM in response to etresoft

Oh yeah, while you're at it, be sure and tell him to phone ahead to every business or hotel he plans on visiting to request that they replace their "clunky old router". Or... he could take any number of other devices (including clunky old brand new MBPs) that will happily work with "every router on the planet".

Please, continuously blaming every ipad wifi issue on the same router that happily works with every other device is getting old. What standards does iPad support that these clunky old routers do not?
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User profile for user: nick101
nick101
User level: Level 5
5,150 points

Jun 6, 2010 12:58 AM in response to jbhmacpro

Umm... one of the questions that's been asked is whether his iPad will connect anywhere else, If it will, the issues is between the iPad and the particular configuration he has at home. If not, the issue is with the iPad.

Since we don't have an answer to that question yet, your inference that anyone is telling him to "phone ahead to every business or hotel he plans on visiting to request that they replace their "clunky old router" " is unjustified and unhelpful.

Please, continuously blaming every ipad wifi issue on the same router that happily works with every other device is getting old. What standards does iPad support that these clunky old routers do not?


Since, as you've said in another post, you're experienced in the ways of the internet, you will know that it's quite common for new kit to have problems connecting to old kit.
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User profile for user: Daniel.C
Daniel.C
User level: Level 1
8 points

Jun 6, 2010 1:17 AM in response to etresoft

It just doesn't make sense, people bought iPad to make life easier. iPad should integrate into our life seamlessly but now we have buy new routers just because of it. Isn't it true that apple should be responsible to fix it's problem rather than telling it's customers to buy new routers? If I was aware of all these problems w iPad I would not have bought it.
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User profile for user: nick101
nick101
User level: Level 5
5,150 points

Jun 6, 2010 1:40 AM in response to Daniel.C

It's just not possible to guarantee that a new device will work with every bit of kit out there. It ought to be, but there are just some many variations in design, implementation, quality, installation.

If your iPad doesn't work as you need, there is the option of taking it back (not satisfactory, I know, but better than being several hundred dollars down and still unhappy).

Apple have already said that there will be an update to address wi-fi issues, but that's still not a guarantee that it'll work for everyone. And there's no date for it either
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User profile for user: alandarcy
alandarcy
User level: Level 1
0 points

Jun 6, 2010 1:57 AM in response to Trescar

My iPad arrived 4 Jun. Unable to connect so visited Exeter Apple shop, where very helpful staff demonstrated ability to connect to their system. Returned home and found that I was still unable to connect.
Other home computers functioning correctly. Telephoned BT, who were aware of problem and promised connection in 24 hrs. Has not materialised. I am connected wirelessly to a BT HomeHub of some age. Is that the common factor perhaps, or is it a fault with BT, as the Exeter Apple staff indicated?
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Can't even connect to my home network.

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