You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unknown data usage early morning

With the changes to the data plans, i decided to look at my wifes data usage on her iphone. What i have found is odd and a bit concerning. Overall her data usage is pretty much nothing, except for something that occurs every morning around 1 or 2 am. I have included data usage on the AT&T account below. As you can see, something happens around 1 or 2 am every morning, i just dont know what it is. The amount of data being transferred is REALLY high if you ask me, as high as 75336KB back on the 17th. I called AT&T support and they said it was the phone updating or mail being downloaded, basically they have no idea. I have the mail set to fetch manually already. Anyway to determine what is going on???

06/04 01:22 AM phone Internet/MEdia Net Sent 3368KB
06/03 01:45 AM phone Internet/MEdia Net Sent 18906KB
06/02 01:45 AM phone Internet/MEdia Net Sent 6878KB
06/01 01:45 AM phone Internet/MEdia Net Sent 9460KB
05/31 07:45 PM phone Internet/MEdia Net Sent 1918KB
05/31 01:27 AM phone Internet/MEdia Net Sent 7551KB
05/30 02:27 PM phone Internet/MEdia Net Sent 1224KB
05/30 01:17 AM phone Internet/MEdia Net Sent 2685KB
05/29 01:39 AM phone Internet/MEdia Net Sent 8120KB
05/28 01:39 PM phone Internet/MEdia Net Sent 5410KB
05/28 01:07 AM phone Internet/MEdia Net Sent 5068KB
05/27 10:42 AM phone Internet/MEdia Net Sent 21778KB
05/27 01:06 AM phone Internet/MEdia Net Sent 10419KB
05/26 09:26 AM phone Internet/MEdia Net Sent 20657KB
05/26 01:50 AM phone Internet/MEdia Net Sent 8467KB
05/25 02:21 PM phone Internet/MEdia Net Sent 18086KB
05/25 01:25 AM phone Internet/MEdia Net Sent 5249KB
05/24 01:25 AM phone Internet/MEdia Net Sent 1012KB
05/23 01:25 AM phone Internet/MEdia Net Sent 12978KB
05/22 01:25 AM phone Internet/MEdia Net Sent 9749KB
05/21 01:41 AM phone Internet/MEdia Net Sent 19166KB
05/20 01:17 AM phone Internet/MEdia Net Sent 23860KB
05/18 11:56 PM phone Internet/MEdia Net Sent 15440KB
05/18 01:06 AM phone Internet/MEdia Net Sent 29900KB
05/17 01:12 AM phone Internet/MEdia Net Sent 75336KB

Posted on Jun 5, 2010 4:56 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2011 4:43 AM

User uploaded file

this is from data manager application between 7am and 8am, I was at bath had breakfast and drive. look at the data downloads both from 3g and wifi. It can be some application but after 8 am ıt just stops without any intervention. Any ideas ? (iphone 4)

2,094 replies

Jun 19, 2010 3:05 PM in response to cnpeyton

David Pogue a NY Times tech blogger has weighed in. Having spent a bit more than a week watching my phone use and checking my logs at AT&T I'm convinced this is indeed the correct answer. Why all the mystery? Why no direct answer from AT&T? Come on guys, who are we dealing with here? If I were to make a movie about the cellular industry I'd call it *The Gang Who Couldn't Dial Straight*

Jun 20, 2010 1:33 PM in response to eniblick

Hey everyone -

_+*I FOUND A SOLUTION THAT WORKED FOR ME!*+_

Just thought I'd add my experience here. Like many of you, I started really checking and scrutinizing my data usage after the new 200 MB plans came out......and much to my surprise i discovered what everyone else here has. The Mysterious 1-2AM phone call with a huge upload showing.

Like most I use mostly Wifi at home, but i didn't realize until this thread that when I lock my phone at night, the Wifi turns off and it switches to AT&T.

For my situation it is about 5 to 9 MB every night at 1:55 to 1:58 AM. As far as I can really tell it is loosely based on my 3G/Edge usage. The days I watch a couple Vids on Youtube, it will go as high as 40 or 50 MB.

But the days I don't it is still 5 to 9 MB. All i really use it for is checking my email, checking stock prices and occasional web-surfing. I regularly have at least 4 or 5 web windows up within Safari, never closing them down.

Based on inputs in this thread I did several things. I switched one of my email accts that was push enabled from Push to 'fetch every 30 minutes', and closed down all Safari windows, leaving none up to refresh.

I didn't do this all at once. The first I did only the "Safari Window Shutdown". This had a huge impact. I still had a 1:55 AM upload but now it was only 950kb instead of the usual 5MB.

After seeing this, I turned off the push on my email, and set them all to Fetch manually every 30 minutes. I did zero Safari browsing over the past 2 days as well. I set the phone to never autolock, and overnight, thanks to a great suggestion on here, set the phone to the Camera Roll and selected a nearly dark picture, and turned the brightness down. 3G would not get in the way!

Lo and behold, the mysterious 2 AM upload went away! And when I used my phone in the morning there was no "catch up" upload. And it has been replaced for the last 2 days by data uploads every 30 minutes when my phone is awake (not auto-locked), that average about 30 KB or so. I have confirmed this to be the times my email was auto-fetching and I was not on my Wifi or conversely, when the phone had just woken up and hadnt found Wifi yet, but i stupidly refreshed my email inbox.

There's a bit more experimenting to do on my part, but to sum up:


1) All Safari Windows closed = much smaller (but still existent) 2 AM upload for me

2) Turning off Push and forcing Wifi all night = no 2 AM upload and even smaller aggregrate uploads throughout the day.

3) Have gone from 5 to 8 MB uploads at 2AM, down to 300 to 500 KB data usage showing up as line items instead of a batch.

Next I will not force Wifi overnight, and see if the 2AM upload shows back up. Then I will force Wifi and enable Push, and note those results as well.



Scott

Jun 21, 2010 6:45 AM in response to sbuck143

{quote:title=sbuck143 wrote:}
I set the phone to never autolock, and overnight, thanks to a great suggestion on here, set the phone to the Camera Roll and selected a nearly dark picture, and turned the brightness down. 3G would not get in the way!

{quote}

I've been following this thread for a while, and never came across this obscure Camera Roll technique. So, aside from being a lot of work each night to combat this issue, you are leaving your screen on all night? Over time this can't be good for your screen, even with the brightness turned down.

But more importantly... Blocking this access is not answering the question of what the data is and where it is going. If it is accounting and/or catch-up, why is it not actually reflective of my controlled usage over several days? And changing settings every night and morning is just not my idea of how I want to start and end my day.

Jun 21, 2010 9:29 AM in response to cnpeyton

I also saw this issue in April and May. I was seeing between 8-40MB per day showing up somewhere around the 2 AM timeframe.

Adding up all of that data usage showed my total data for May period as 400+MB. When my AT&T bill came, and when I go to the past months usage ammounts now in the June period, I see the May usage was only 93MB (which is basically what it should have been without those 8-40MB transfers).

So regardless of what they are, I am not getting charged. At least in my case, it seems that the AT&T response on Pogue's blog entry was true for me. The data was listed for some reason (accounting maybe) but I was was not charged for it.

Still quite strange.

Jun 21, 2010 11:34 AM in response to sbuck143

Okay, more results:

Not forcing Wifi overnight (i.e. using 3G autolocked when i am asleep) combined with no safari windows up = no 2 AM mega upload report, and instead I see on my data report a regular every 30 minute, 30 KB reported, which corresponds exactly to my fetch mail schedule.

Push still disabled for the one email account.

So Wifi or 3G at night is a non-player. As long as Safari windows are closed, and Push disabled, there is no 2 AM upload reported.


Maybe I have not been clear previously, but I believe that nothing is actually being uploaded at 2 AM, that is just when the "report" is logged on the AT&T servers for an aggregate measure of activity for the day and just because the report says "sent" doesn't mean anything (in my estimation). My actual upload data as reported by my phone is 11 MB up for the cycle and 63 MB down. These "sent" 2 AM transfers total approximately 50MB for me over the cycle. I'll do a more detailed analysis when I have the time.

But PUSH and /or Safari windows appear to be the culprit. I would bet with Safari windows it's a deal where an ad autorefreshing on a page is trickling bandwidth throughout the day, depending on how often a page autorefreshes.

Jun 22, 2010 10:25 PM in response to cnpeyton

Ok, i am going to chime in on this as i have an Unlocked (not jailbroken, just unlocked) iPhone 3Gs on T-Mobile. Now since the billing system is not the same, we should all see different results, right?

Well i have noticed looking at my data usage, the data sessions during the day do show accordingly, and at night i do see small data transfers anywhere from ~20k-30mb. Now, i do get junk mail and push notifications to the phone, so that's a definite possibility, so tonight after reading over this thread i'll try just resetting the phone (to close all safari windows) and disable push and see what it does.

This will give a little more insight into if it's the billing system, or the phone.

Jun 23, 2010 10:42 AM in response to Gerald Edgar

I haven't changed my data plan yet.

According to the quote in the David Pogue article:

“What your readers are seeing is a routine update of the daily data activity on their devices — whether the iPhone or other handsets — to ensure billing accuracy. Customers are not charged for any data usage as part of this routine update.”


How would we ever judge our data usage to assess changing our plan when it is all reported together. But not to be charged?

Unknown data usage early morning

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.