cnpeyton

Q: Unknown data usage early morning

With the changes to the data plans, i decided to look at my wifes data usage on her iphone. What i have found is odd and a bit concerning. Overall her data usage is pretty much nothing, except for something that occurs every morning around 1 or 2 am. I have included data usage on the AT&T account below. As you can see, something happens around 1 or 2 am every morning, i just dont know what it is. The amount of data being transferred is REALLY high if you ask me, as high as 75336KB back on the 17th. I called AT&T support and they said it was the phone updating or mail being downloaded, basically they have no idea. I have the mail set to fetch manually already. Anyway to determine what is going on???

06/04 01:22 AM phone Internet/MEdia Net Sent 3368KB
06/03 01:45 AM phone Internet/MEdia Net Sent 18906KB
06/02 01:45 AM phone Internet/MEdia Net Sent 6878KB
06/01 01:45 AM phone Internet/MEdia Net Sent 9460KB
05/31 07:45 PM phone Internet/MEdia Net Sent 1918KB
05/31 01:27 AM phone Internet/MEdia Net Sent 7551KB
05/30 02:27 PM phone Internet/MEdia Net Sent 1224KB
05/30 01:17 AM phone Internet/MEdia Net Sent 2685KB
05/29 01:39 AM phone Internet/MEdia Net Sent 8120KB
05/28 01:39 PM phone Internet/MEdia Net Sent 5410KB
05/28 01:07 AM phone Internet/MEdia Net Sent 5068KB
05/27 10:42 AM phone Internet/MEdia Net Sent 21778KB
05/27 01:06 AM phone Internet/MEdia Net Sent 10419KB
05/26 09:26 AM phone Internet/MEdia Net Sent 20657KB
05/26 01:50 AM phone Internet/MEdia Net Sent 8467KB
05/25 02:21 PM phone Internet/MEdia Net Sent 18086KB
05/25 01:25 AM phone Internet/MEdia Net Sent 5249KB
05/24 01:25 AM phone Internet/MEdia Net Sent 1012KB
05/23 01:25 AM phone Internet/MEdia Net Sent 12978KB
05/22 01:25 AM phone Internet/MEdia Net Sent 9749KB
05/21 01:41 AM phone Internet/MEdia Net Sent 19166KB
05/20 01:17 AM phone Internet/MEdia Net Sent 23860KB
05/18 11:56 PM phone Internet/MEdia Net Sent 15440KB
05/18 01:06 AM phone Internet/MEdia Net Sent 29900KB
05/17 01:12 AM phone Internet/MEdia Net Sent 75336KB

Posted on Jun 5, 2010 4:56 AM

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Q: Unknown data usage early morning

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Nov 2, 2011 6:10 AM in response to mikalm
    Level 8 (38,326 points)
    Mac OS X
    Nov 2, 2011 6:10 AM in response to mikalm

    mikalm wrote:

     

    Since my problem is that I am allegedly getting data usage, when I am not even using my iphone, I don't see how either app can help me track down the source.  Am I missing something?

    Dataman will tell you WHEN you are using data. Not which app. But you can't tell from the bill, as the timestamp on the data usage on your bill is the time the billing system recorded it, not the time the data transfer happened (which has probably been stated 1,000 times in this thread already).

  • by mikalm,

    mikalm mikalm Nov 2, 2011 6:27 PM in response to Lawrence Finch
    Level 1 (0 points)
    Nov 2, 2011 6:27 PM in response to Lawrence Finch

    That's what I thought.  I'm not really concerned with WHEN, if I can't find out WHAT!

  • by eov,

    eov eov Nov 7, 2011 11:59 AM in response to cnpeyton
    Level 1 (0 points)
    Nov 7, 2011 11:59 AM in response to cnpeyton

    My wife started having a similar problem since last two moths. The data usage of her iPhone has been increasing rapidly going beyond 200MB limit per month. I suspected video downloads and some apps she installed but finally I found the cause. After disabling Yahoo email account on her phone and the large data transfer immediately stopped.  If you search for "Yahoo mail data hog" you will find good amount of reports about the problem. It is said to be caused by the way Yahoo mail imap server responds to iphone (and Windows phone) imap access and that ends up in unnecessarily huge amount of data transfer. So our solution was to switch to live.com email which provides nice pop access instead of imap.

    Now I want to know how many of the people here are affected by this Yahoo mail problem.

  • by Stoneysilence,

    Stoneysilence Stoneysilence Nov 11, 2011 12:53 PM in response to cnpeyton
    Level 1 (0 points)
    Nov 11, 2011 12:53 PM in response to cnpeyton

    This started happening out of the blue on my mom's Iphone 3G:

    DateTimeTypeDirectionMsg/Kb/Min

    11/1012:00 PM                                                            Internet/MEdia Net                    Sent2381KB
    11/1011:06 AM                                                            Internet/MEdia Net                    Sent7KB
    11/0909:48 PM                                                            Internet/MEdia Net                    Sent5817KB
    11/0906:48 PM                                                            Internet/MEdia Net                    Sent1596KB
    11/0901:54 PM                                                            Internet/MEdia Net                    Sent938KB
    11/0901:42 PM                                                            Internet/MEdia Net                    Sent6KB
    11/0910:46 AM                                                            Internet/MEdia Net                    Sent1243KB
    11/0809:06 PM                                                            Internet/MEdia Net                    Sent4776KB
    11/0801:10 PM                                                            Text/IM Messaging                    Received1Msg
    11/0709:06 PM                                                            Internet/MEdia Net                    Sent9295KB
    11/0609:06 PM                                                            Internet/MEdia Net                    Sent9556KB
    11/0509:29 PM                                                            Internet/MEdia Net                    Sent2981KB
    11/0507:29 PM                                                            Internet/MEdia Net                    Sent205KB
    11/0506:06 PM                                                            Text/IM Messaging                    Received1Msg
    11/0512:16 PM                                                            Internet/MEdia Net                    Sent895KB
    11/0407:47 PM                                                            Internet/MEdia Net                    Sent8132KB
    11/0307:47 PM                                                            Internet/MEdia Net                    Sent6364KB
    11/0304:43 PM                                                            Internet/MEdia Net                    Sent1037KB
    11/0304:20 PM                                                            Internet/MEdia Net                    Sent72KB
    11/0207:20 PM                                                            Internet/MEdia Net                    Sent5419KB
    11/0111:20 PM                                                            Internet/MEdia Net                    Sent9398KB
    11/0108:14 PM                                                            Internet/MEdia Net                    Sent181KB
    11/0103:45 PM                                                            Text/IM Messaging                    Received1Msg
    10/3109:07 PM                                                            Internet/MEdia Net                    Sent324921KB
    10/3009:07 PM                                                            Internet/MEdia Net                    Sent6408KB
    10/2909:38 PM                                                            Internet/MEdia Net                    Sent4836KB
    10/2903:56 PM                                                            Text/IM Messaging                    Received1Msg
    10/2903:40 PM                                                            Internet/MEdia Net                    Sent400KB
    10/2903:21 PM                                                            Internet/MEdia Net                    Sent48KB
    10/2809:34 PM                                                            Internet/MEdia Net                    Sent2257KB
    10/2709:34 PM                                                            Internet/MEdia Net                    Sent2188KB
    10/2704:34 PM                                                            Text/IM Messaging                    Received1Msg
    10/2704:34 PM                                                            Internet/MEdia Net                    Sent249KB

     

     

    325MB on Halloween!

     

    Called ATT they said it's her fault.  No way she uploaded 325mb of anything.  She doesn't know how!

  • by Stoneysilence,

    Stoneysilence Stoneysilence Nov 11, 2011 12:54 PM in response to eov
    Level 1 (0 points)
    Nov 11, 2011 12:54 PM in response to eov

    My mom does use Rocketmail (IE Yahoo before yahoo).

     

    Wonder if that is the issue.

  • by fred robot,

    fred robot fred robot Nov 12, 2011 12:15 AM in response to Stoneysilence
    Level 1 (0 points)
    Nov 12, 2011 12:15 AM in response to Stoneysilence

    My money's on the Rocketmail server continually refreshing the feed to your Mum's phone. Presumably this is a Webmail connection via Safari? She needs to ensure she disconnects properly, shutting down the Webmail and Safari session cleanly. I got bitten by a similar issue on day 1 of my iPhone4 usage !

  • by Stoneysilence,

    Stoneysilence Stoneysilence Nov 12, 2011 10:26 AM in response to fred robot
    Level 1 (0 points)
    Nov 12, 2011 10:26 AM in response to fred robot

    No, she doesn't use the web browser hardly.  Her email is setup through the mail program and has been setup this way since she got the phone 3 years ago.  I just don't see any reasonable reason why her phone would upload (not download) 325MB of data.

  • by CalamiTia,

    CalamiTia CalamiTia Nov 13, 2011 7:28 AM in response to Stoneysilence
    Level 1 (0 points)
    Nov 13, 2011 7:28 AM in response to Stoneysilence

    OK, that's really weird.  I also have a huge data transfer on Halloween -- two, actually.  One over 40K and one over 116K!  I have no idea what I could possibly have been doing that would have used that much data.

  • by Film915,

    Film915 Film915 Nov 13, 2011 12:27 PM in response to cnpeyton
    Level 1 (0 points)
    Nov 13, 2011 12:27 PM in response to cnpeyton

    If you have an unlimited messaging plan, it's important that you TURN OFF iMESSAGE! iMessage will count against your data plan if you aren't on WiFi, so all those pictures you send and receive to/from and iPhone will count against your data if you aren't on WiFi. iMessage is completely unneccessary if you have an unlimited messaging plan or don't go over your messaging allotment.

  • by chcn,

    chcn chcn Nov 13, 2011 10:15 PM in response to CalamiTia
    Level 1 (54 points)
    Nov 13, 2011 10:15 PM in response to CalamiTia

    40K and 116K are not huge. They're not even big. That would be a couple of email checks, some push notifications, etc. Or did you mean MB instead of KB? (A factor of 1000 different!) Then you would have something to wonder about. 40KB is noise.

  • by CalamiTia,

    CalamiTia CalamiTia Nov 14, 2011 3:45 AM in response to chcn
    Level 1 (0 points)
    Nov 14, 2011 3:45 AM in response to chcn

    d'oh, yes of course, 40 and 115 MB, or 40,000 and 115,000 KB, but not what I actually typed.

  • by JwEaFgFnr,

    JwEaFgFnr JwEaFgFnr Nov 14, 2011 5:56 AM in response to cnpeyton
    Level 1 (8 points)
    iPhone
    Nov 14, 2011 5:56 AM in response to cnpeyton

    Add me to the list of unwanted data users.  I got one message from ATT a few days ago saying I'd used 65% of my data.  I was surprised, I never got a message about my data usage before.  I always use WiFi when available, which is about 90% of the time.  I don't stream data, movies or anything else.  Just browse some forums and check email, that's it! 

     

    So this morning I get another text from ATT saying I've used 90% of my data plan.  What the heck?  250MB in a couple of days?!?  I've been on WiFi at home for the entire weekend!

     

    So I check my bill:

     

    11/1310:00 PM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent10KB
    11/1304:40 PM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent7KB
    11/1312:05 AM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent1184KB
    11/1211:05 PM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent20KB
    11/1209:22 PM   xxx-xxx-xxxx                                                            Multimedia Messaging                    Received1Msg
    11/1209:19 PM                                                                                     xxxxx                                                                                                            Text/IM Messaging                    Sent1Msg
    11/1208:02 PM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent7386KB
    11/1204:01 PM                                                                                     xxx-xxx-xxxx                                                                                                            Multimedia Messaging                    Received1Msg
    11/1202:22 PM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent5740KB
    11/1212:54 AM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent52024KB
    11/1112:29 AM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent414548KB
    11/1006:09 PM                                                                                     xxx-xxx-xxxx                                                                                                            Multimedia Messaging                    Received1Msg
    11/1005:36 PM                                                                                     xxx-xxx-xxxx                                                                                                            Multimedia Messaging                    Received1Msg
    11/1012:31 AM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent54976KB
    11/0912:05 AM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent5900KB
    11/0801:16 AM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent225819KB
    11/0710:50 PM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent19470KB
    11/0708:57 PM                                                                                     phone                                                                                                            Internet/MEdia Net                    Sent12493KB

     

    11/11 - 414MB  at midnight?  What the ****?!?

    11/08 - 225MB again, early AM.  More WT*!

    Scatterted throughout are large data transfers that I didn't make.  I send maybe a dozen MMS messages a month, tops. 

     

    What the heck is going on?  The rest of the bill for this month looks the same starting the beginning of the month.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Nov 14, 2011 6:06 AM in response to JwEaFgFnr
    Level 8 (38,326 points)
    Mac OS X
    Nov 14, 2011 6:06 AM in response to JwEaFgFnr

    ::sigh:: Do people always post to message threads without even scanning the posts first?

     

    1. The large data transfers are not large data transfers. The are the accumulated data transfers over a period of time.
    2. They do not occur at the time shown on the bill. That is the time the accumulated data transfers were posted to the billing system.
    3. The accumulated total is arbitrarily shown as "sent", however, the total includes both sent and received.

     

    It's important to understand this so you can figure out what caused the data transfers. If you look for something that happened at midnight it won't be there. You need to look over the course of a day. You can get an app like dataman that will tell you when each transfer occured, and optionally where you were when it occurred.

     

    The data transfers really happened. You need to figure out which app or apps are responsible for them. Start with those that use Notifications. And if you have Facebook or other social networking apps it is probably one of them. Unless you use the Maps app, which uses a huge amount of data.

  • by JwEaFgFnr,

    JwEaFgFnr JwEaFgFnr Nov 14, 2011 6:15 AM in response to Lawrence Finch
    Level 1 (8 points)
    iPhone
    Nov 14, 2011 6:15 AM in response to Lawrence Finch

    That's great advice if one could spend the time looking through 97 pages of posts.  I don't have that time.

     

    Also, regardless of whether or not the data usage is aggregate or not, the amount used is the problem.

     

    There is NO WAY I willingly or knowingly used 600 MB of data over the last week.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Nov 14, 2011 6:23 AM in response to JwEaFgFnr
    Level 8 (38,326 points)
    Mac OS X
    Nov 14, 2011 6:23 AM in response to JwEaFgFnr

    You may not have, but your phone really used that much data. There is an app or apps on it, possibly running in background, that sent or received that much data.

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