cnpeyton

Q: Unknown data usage early morning

With the changes to the data plans, i decided to look at my wifes data usage on her iphone. What i have found is odd and a bit concerning. Overall her data usage is pretty much nothing, except for something that occurs every morning around 1 or 2 am. I have included data usage on the AT&T account below. As you can see, something happens around 1 or 2 am every morning, i just dont know what it is. The amount of data being transferred is REALLY high if you ask me, as high as 75336KB back on the 17th. I called AT&T support and they said it was the phone updating or mail being downloaded, basically they have no idea. I have the mail set to fetch manually already. Anyway to determine what is going on???

06/04 01:22 AM phone Internet/MEdia Net Sent 3368KB
06/03 01:45 AM phone Internet/MEdia Net Sent 18906KB
06/02 01:45 AM phone Internet/MEdia Net Sent 6878KB
06/01 01:45 AM phone Internet/MEdia Net Sent 9460KB
05/31 07:45 PM phone Internet/MEdia Net Sent 1918KB
05/31 01:27 AM phone Internet/MEdia Net Sent 7551KB
05/30 02:27 PM phone Internet/MEdia Net Sent 1224KB
05/30 01:17 AM phone Internet/MEdia Net Sent 2685KB
05/29 01:39 AM phone Internet/MEdia Net Sent 8120KB
05/28 01:39 PM phone Internet/MEdia Net Sent 5410KB
05/28 01:07 AM phone Internet/MEdia Net Sent 5068KB
05/27 10:42 AM phone Internet/MEdia Net Sent 21778KB
05/27 01:06 AM phone Internet/MEdia Net Sent 10419KB
05/26 09:26 AM phone Internet/MEdia Net Sent 20657KB
05/26 01:50 AM phone Internet/MEdia Net Sent 8467KB
05/25 02:21 PM phone Internet/MEdia Net Sent 18086KB
05/25 01:25 AM phone Internet/MEdia Net Sent 5249KB
05/24 01:25 AM phone Internet/MEdia Net Sent 1012KB
05/23 01:25 AM phone Internet/MEdia Net Sent 12978KB
05/22 01:25 AM phone Internet/MEdia Net Sent 9749KB
05/21 01:41 AM phone Internet/MEdia Net Sent 19166KB
05/20 01:17 AM phone Internet/MEdia Net Sent 23860KB
05/18 11:56 PM phone Internet/MEdia Net Sent 15440KB
05/18 01:06 AM phone Internet/MEdia Net Sent 29900KB
05/17 01:12 AM phone Internet/MEdia Net Sent 75336KB

Posted on Jun 5, 2010 4:56 AM

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Q: Unknown data usage early morning

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jan 6, 2012 8:57 AM in response to igmackenzie
    Level 8 (38,326 points)
    Mac OS X
    Jan 6, 2012 8:57 AM in response to igmackenzie

    igmackenzie wrote:

     

    There have been quite a few threads on this subject.  In the UK, there are many instances of data usage on all networks happening exactly at midnight.

    No, data usage is not happening exactly at midnight. Accumulated data usage is reported to the billing system at exactly midnight. You have no way of knowing when the data usage actually occurred unless you install an app to monitor data usage, such as Dataman.

  • by igmackenzie,

    igmackenzie igmackenzie Jan 6, 2012 9:05 AM in response to Lawrence Finch
    Level 4 (2,309 points)
    iTunes
    Jan 6, 2012 9:05 AM in response to Lawrence Finch

    Sorry Lawrence, but yes I do know exactly when it is happening from the itemised Vodafone bill each month.  All the cellular data entries are recorded down to the second. This midnight issue has been discussed often.

     

    I had to laugh about your Wi-fi going off in standby to 'preserve battery'!!  I lose between 40% and 60% of battery overnight with the phone sitting on a table!  If that is 'preserving the battery' then I hate to think what would happen if it wasn't preserving the battery!

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jan 6, 2012 9:09 AM in response to igmackenzie
    Level 8 (38,326 points)
    Mac OS X
    Jan 6, 2012 9:09 AM in response to igmackenzie

    WiFi uses power continuously when it is on, unlike cellular, which only uses power when it is sending (and a little when it is receiving). If WiFi were on all the time the phone would only last a few hours.

  • by igmackenzie,

    igmackenzie igmackenzie Jan 6, 2012 9:35 AM in response to Lawrence Finch
    Level 4 (2,309 points)
    iTunes
    Jan 6, 2012 9:35 AM in response to Lawrence Finch

    I fully understand that Lawrence, I was just amused by the 'preserving battery power' statement considering the appalling situation there, that's all.  I wasn't asking a serious question, purely rhetorical.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jan 6, 2012 9:43 AM in response to igmackenzie
    Level 8 (38,326 points)
    Mac OS X
    Jan 6, 2012 9:43 AM in response to igmackenzie

    I see your point; it IS a bit ironic...

  • by lisafromwillowbrook,

    lisafromwillowbrook lisafromwillowbrook Jan 6, 2012 10:25 AM in response to cnpeyton
    Level 1 (0 points)
    Jan 6, 2012 10:25 AM in response to cnpeyton

    So somebody please explain why suddenly after a year and a half the Iphone is so much trouble.  I do not plan on having to continually babysit my phone everynight to make sure it is doing what is was suppose to in the first place oh and pay an outrageous bill on top of it.

  • by randyfrompinckney,

    randyfrompinckney randyfrompinckney Jan 6, 2012 10:25 AM in response to Lawrence Finch
    Level 1 (0 points)
    Jan 6, 2012 10:25 AM in response to Lawrence Finch

    Yep, read that and I'm aware. We have been turning cellular data off as often as possible including all night for some time, this week we have been turning off cellular data and putting the phone in airplane mode. We are still blasting through data. I just got the December bill today and noticed a single data transfer of 743MB! This happened on a vacation day at 12:39AM. That is a ton of data, I can't even imagine what it is doing.

     

    As far as I know, iPhone apps can only do the follwoing in the background,

    - Audio streaming

    - Voice over IP...Skype...etc

    - Location services

    - Push notifications

    - Local notifications

    - Task completion - there is some set time limit where apps can complete what they are working on while you switch to another app

     

    I've streamed music for nearly 8 hours straight and didn't use that much data. We do nothing with picture uploads...video...etc.

     

    So sure...wifi uses battery and shuts down when the phone sleeps I understand that. But prior to our 3GS, in the early morning hours I see cell data transfers of 23kb...8kb...etc. But not hundreds and hundreds of MBs. My wife is using the same streaming apps she used on her 3GS, pandora and npr. In fact she setup this phone from a backup of the 3GS...she's using the same apps and we believe we have all the new iOS features shut off.

     

    I've also confirmed on my 4S...it is using the cellular data at night when the phone is sleeping as you have explained but like her 3GS, mine is only sending up 40kb or less.

     

    I'm starting to wonder if someone is spoofing our sim or something....maybe we'll shut it down and take out the sim for a couple days and see what happens.

  • by randyfrompinckney,

    randyfrompinckney randyfrompinckney Jan 6, 2012 12:19 PM in response to cnpeyton
    Level 1 (0 points)
    Jan 6, 2012 12:19 PM in response to cnpeyton

    Saw this today....love it...the article blames Siri. We don't even use Siri.

     

    http://www.reuters.com/article/2012/01/06/mobile-data-idINDEE80500A20120106

  • by Stoneysilence,

    Stoneysilence Stoneysilence Jan 6, 2012 2:21 PM in response to randyfrompinckney
    Level 1 (0 points)
    Jan 6, 2012 2:21 PM in response to randyfrompinckney

    Ya, Siri may make things worse but isn't the culprit since Siri does not exist on my mom's iPhone 3G.

  • by zmray,

    zmray zmray Jan 6, 2012 9:11 PM in response to cnpeyton
    Level 1 (0 points)
    Jan 6, 2012 9:11 PM in response to cnpeyton

    I've noticed recently that I reach my limit earlier and earlier in the month. At first I thought it was because I switched streaming music services, but I realized that wasn't the case. I too am having late night/early morning charges. They are absolutely absurd. I'm talking 200,000 KB to over 400,000 KB occurring hours after I've gone to sleep. What is going on with this and how do I make these numbers go down? After I hit the 2 GB monthly limit, AT&T severely decreases my data speed. This is not fair as I am not using this data at the times specified. It's been hindering my workflow and ability to do everything the iPhone should allow me to do (e.g. Multitask). My last bill shows 17 different times data exceeding 100,000 was transferred.

  • by Colsa546,

    Colsa546 Colsa546 Jan 8, 2012 1:55 PM in response to Greygoose66
    Level 1 (0 points)
    Jan 8, 2012 1:55 PM in response to Greygoose66

    In Reply to Greygoose66:  The usage was in the early hours of the morning across 3 separate days (when the wifi was not on) and totalled a massive $ 700 of data

     

    My problem is with my iphone 3G (carrier TestraClear via Vodafone NZ).  My usage per month has been July 68mb, Aug 30mb, Sep 17mb, Oct 12mb, Dec 40mb but for Nov I got a bill for an extra NZ$360 for 694mb which were all clocked up from 12 midnight to 5am on 24 November 2011.  There was a total of 696 entries over this 5 hour period on the usage meter and this was at a time when my phone was not in use and charging.

     

    TestraClear maintained that I (or someone else must have been using the phone at that time) which was not possible.  They could not tell me what had used this data (due to privacy reasons) and that I would have to pay for this extra data use. 

     

    I have read most of the posts on this thread and not sure if my problem is similar to most as usage is not creeping up - a bit worried that phone may have been somehow tapped.  Would appreciate hearing from anyone particularly in the Australia/New Zealand zone who may have also experienced this problem. 

  • by Dasago,

    Dasago Dasago Jan 9, 2012 8:26 AM in response to cnpeyton
    Level 1 (5 points)
    Jan 9, 2012 8:26 AM in response to cnpeyton

    This may be covered ground, but...

     

    At least two phones in my family plan with AT&T - a 4 and a 4S - are doing massive uploads in the middle of the night, when they should be a) on wifi and b) not uploading stuff at all.

     

    AT&T clearly doesn't know, they just assume the iphone or a third party app is updating stuff in the middle of the night. I suspect they are right.

     

    Apple (despite this lengthy thread) seems clueless, except to say that it shouldn't be happening. I am currently suspecting iCloud, and have done this: Settings > iCloud > Documents & Data > turn "Use Cellular" off. That seems too easy and probably won't work, but it's worth a shot. It's the only setting I can find that breaks out "cellular" data in iCloud.

     

    I may turn iCloud off entirely, if that doesn't work. iCloud specifically admits that it uploads to the cloud in the middle of the night - it's just not supposed to use the cellular network to do it. I could imagine any number of apps with poorly-written updates trying to dso the same thing. We'll see.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jan 9, 2012 8:42 AM in response to Dasago
    Level 8 (38,326 points)
    Mac OS X
    Jan 9, 2012 8:42 AM in response to Dasago

    Dasago wrote:

     

    This may be covered ground, but...

     

    At least two phones in my family plan with AT&T - a 4 and a 4S - are doing massive uploads in the middle of the night, when they should be a) on wifi and b) not uploading stuff at all.

     

    It's not just covered ground, it is covered, and covered, and covered, and covered, and covered...

     

    a) WiFi is off whenever the screen is off to preserve battery. So it is not on WiFi when you think it is. Unless you leave it plugged in overnight; if it is plugged in WiFi remains on.

     

    b) It isn't uploading stuff at night. The nightly numbers you see are a summary of data transfers during the previous 24 hours. Cell sites report summarized data to the billing system when you transfer to a new cell, but the last cell that you are in reports usage from that cell at a specified time. That is the number you see, the last connection being closed out.

     

    c) It isn't all uploads; it is data transfers in both directions even though it is labeled as "sent".

     

    You still may have an issue of where the data comes from. iOS 5 added several features that use data, so you should expect the usage to be greater with iOS 5 than it was with iOS 4 or earlier. You have already identified iCloud as a data user. There are also a number of new services and apps that use data supported by the phone. Go to Settings/Notifications to see all of them. ALSO go to Settings/Location Services, scroll to the bottom, and tap System Services. All of these use data. Some are innocuous, such as Compass Calibration and Cell Network Search, but Diagnostics and Usage sends data to Apple periodically, Location-based iAds does, Traffic can send a lot of data, and Setting Time Zone is unnnecessary if you have time sync set to Auto.

  • by Dasago,

    Dasago Dasago Jan 9, 2012 9:08 AM in response to Lawrence Finch
    Level 1 (5 points)
    Jan 9, 2012 9:08 AM in response to Lawrence Finch

    Lawrence Finch wrote:

    b) It isn't uploading stuff at night. The nightly numbers you see are a summary of data transfers during the previous 24 hours. Cell sites report summarized data to the billing system when you transfer to a new cell, but the last cell that you are in reports usage from that cell at a specified time. That is the number you see, the last connection being closed out.

     

    c) It isn't all uploads; it is data transfers in both directions even though it is labeled as "sent".

    Thanks. Those two issues are what threw me - clearly I don't have some kind of data vampire going on, it's just an artifact in the usage reports from AT&T. I'm not really shocked I've been using a lot of data.

     

    In any event, your post is the most useful insight I've gotten, so thanks again.

  • by Stu77429,

    Stu77429 Stu77429 Jan 9, 2012 7:46 PM in response to randyfrompinckney
    Level 1 (10 points)
    Jan 9, 2012 7:46 PM in response to randyfrompinckney

    I called AT&T becausenI had a similar experience. One question. Where are you getting your usage data. There is a Data Usage in the billing Hostory report. For me, 6 days into my billing cycle, it says 1009MB used, but when. Check the My AT&T app or the *DATA# they both report 46MB. The AT&T rep also reports 46MB. So the point is the Billing History report is clearly reporting something different.

     

    Hope that helps.

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