cnpeyton

Q: Unknown data usage early morning

With the changes to the data plans, i decided to look at my wifes data usage on her iphone. What i have found is odd and a bit concerning. Overall her data usage is pretty much nothing, except for something that occurs every morning around 1 or 2 am. I have included data usage on the AT&T account below. As you can see, something happens around 1 or 2 am every morning, i just dont know what it is. The amount of data being transferred is REALLY high if you ask me, as high as 75336KB back on the 17th. I called AT&T support and they said it was the phone updating or mail being downloaded, basically they have no idea. I have the mail set to fetch manually already. Anyway to determine what is going on???

06/04 01:22 AM phone Internet/MEdia Net Sent 3368KB
06/03 01:45 AM phone Internet/MEdia Net Sent 18906KB
06/02 01:45 AM phone Internet/MEdia Net Sent 6878KB
06/01 01:45 AM phone Internet/MEdia Net Sent 9460KB
05/31 07:45 PM phone Internet/MEdia Net Sent 1918KB
05/31 01:27 AM phone Internet/MEdia Net Sent 7551KB
05/30 02:27 PM phone Internet/MEdia Net Sent 1224KB
05/30 01:17 AM phone Internet/MEdia Net Sent 2685KB
05/29 01:39 AM phone Internet/MEdia Net Sent 8120KB
05/28 01:39 PM phone Internet/MEdia Net Sent 5410KB
05/28 01:07 AM phone Internet/MEdia Net Sent 5068KB
05/27 10:42 AM phone Internet/MEdia Net Sent 21778KB
05/27 01:06 AM phone Internet/MEdia Net Sent 10419KB
05/26 09:26 AM phone Internet/MEdia Net Sent 20657KB
05/26 01:50 AM phone Internet/MEdia Net Sent 8467KB
05/25 02:21 PM phone Internet/MEdia Net Sent 18086KB
05/25 01:25 AM phone Internet/MEdia Net Sent 5249KB
05/24 01:25 AM phone Internet/MEdia Net Sent 1012KB
05/23 01:25 AM phone Internet/MEdia Net Sent 12978KB
05/22 01:25 AM phone Internet/MEdia Net Sent 9749KB
05/21 01:41 AM phone Internet/MEdia Net Sent 19166KB
05/20 01:17 AM phone Internet/MEdia Net Sent 23860KB
05/18 11:56 PM phone Internet/MEdia Net Sent 15440KB
05/18 01:06 AM phone Internet/MEdia Net Sent 29900KB
05/17 01:12 AM phone Internet/MEdia Net Sent 75336KB

Posted on Jun 5, 2010 4:56 AM

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Q: Unknown data usage early morning

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  • by drtidmore,

    drtidmore drtidmore Oct 1, 2012 8:08 AM in response to Lawrence Finch
    Level 1 (10 points)
    Oct 1, 2012 8:08 AM in response to Lawrence Finch

    Lawrence,

    But it is NOT doing that.  Apple states in support doc TS4264 that APN will always use cellular over WiFi unless it is unable to make the connection via cellular.  I have logs from DataMan Pro as well as ATT usage logs showing that APN is sticking to the cellular side even when the phone is plugged in and there is WiFi available.

     

    David

  • by Sk8Dreams,

    Sk8Dreams Sk8Dreams Oct 1, 2012 10:04 AM in response to Lawrence Finch
    Level 3 (872 points)
    Apple Watch
    Oct 1, 2012 10:04 AM in response to Lawrence Finch

    Lawrence Finch - What do you make of LouisNeville's posts on this related thread?

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 1, 2012 11:23 AM in response to Sk8Dreams
    Level 8 (38,331 points)
    Mac OS X
    Oct 1, 2012 11:23 AM in response to Sk8Dreams

    He's wrong to say it is new with iOS 6. I have had an iPhone since the first day they were available, and I have done network tests that verify that WiFi is turned off when the phone goes to sleep, approximately 45 seconds after it goes to sleep, to be exact. It's an easy test:

     

    Go to your router's control panel and check the IP address of the phone, or get it from the WiFi settings on your phone.

     

    Open a command window on your computer and type:

     

      ping -t <phone's IP address>

     

    You will see a continuing stream of responses. Now put the phone to sleep. The responses will continue for about 45 seconds, then will time out.

     

    I've done this with every version of iOS since I noticed that I was using cellular data when I thought WiFi was on; that includes all versions of 3, 4, 5, and now 6.

  • by AsherSea,

    AsherSea AsherSea Oct 1, 2012 6:59 PM in response to Lawrence Finch
    Level 1 (0 points)
    Oct 1, 2012 6:59 PM in response to Lawrence Finch

    Hi Lawrence,

     

    You helped me understand a few things so far!  Can you help me with this issue:

     

    Is there an app that will show data usage for specific apps?  I'm curious to find out which app xfered 5 MB yesterday morning when my phone was locked and I was sleeping.  DataMan Pro did this but is no longer available.  Of course I know I can't look into the past but to be able to log/monitor this in the future will help my OCD.

     

    --

    Asher

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 2, 2012 5:43 AM in response to AsherSea
    Level 8 (38,331 points)
    Mac OS X
    Oct 2, 2012 5:43 AM in response to AsherSea

    Apple doesn't allow apps access to the system functions that would be required to track data use by app, because that capability could be used by apps to spy on other apps or on you. The closest that you can get to this capability is Onavo, which routes your data through their servers so it can do data compression. It also tracks the data for each app that it supports.

     

    Onavo also interferes with the normal operation of some functions, such as the WiFi hotspot capability.

  • by primelink,

    primelink primelink Oct 6, 2012 8:27 AM in response to drtidmore
    Level 1 (19 points)
    Windows Software
    Oct 6, 2012 8:27 AM in response to drtidmore

    RE:"Cellular usage even when there is Wifi"

     

    I really hope in apple's wisdom it is not using a speed or reliability test to determine if it's on wifi vs 3G or 4G or LTE.. because that will be dumb. At current rates users are gettign faster speeds on LTE than their wifi and so if a speed test is used to determine the "better" connection, then wifi is not going to be used.

     

    I really hope i am wrong cause this would be a HUGE over site.

  • by danielfromfloreat,

    danielfromfloreat danielfromfloreat Oct 11, 2012 2:41 AM in response to Big Marty
    Level 1 (0 points)
    Oct 11, 2012 2:41 AM in response to Big Marty

    its software related and has apperentlich something to do with your router... which make some how no sense, as my ipad3 works fine on ios6 and home network (slow really slow tho) but my iphone 5 doesnt... used 2.1 gb in 6 days inform ur carrier about that problem, as apple hasn't acknowledge it yet officially for eveyone (verizon excluded)

  • by jerryfromkentville,

    jerryfromkentville jerryfromkentville Oct 18, 2012 12:19 AM in response to cnpeyton
    Level 1 (0 points)
    Oct 18, 2012 12:19 AM in response to cnpeyton

    Hey, just caught onto this thread, I have started having these issues in the past month.  My IPhone's average usage per month in the first 35 months i had a contract with this company was 124mb a month (1gb a month package). In the past month, since I had updated to IOS 6, i had the past month of 3.38 gb of data, with the data collection for the day showing between 11mb and 567mb in a day where i do nothing but listen to music and text.

     

    I am not saying that this is IOS 6, just that this is when it started for me, and i have factory reset my phone, and disabled many options to no avail. To anyone that has this issue in Canada like myself, I am with Telus.

     

    Just was curious if anyone had any information that may differ to my company from the AT&T, Verizon and other non Canadian companies. Thank you.

  • by jiiink,

    jiiink jiiink Oct 19, 2012 1:18 AM in response to jerryfromkentville
    Level 1 (0 points)
    Oct 19, 2012 1:18 AM in response to jerryfromkentville

    Hi Jerry, I wrote a reply in this tread couple of weeks ago, It also happened to me (Italy- H3g company) with one of my two phones i jumped from 1 Gb month of usage to 3 Gb a week (mostly sent data). I finally fixed it (but never had a single reply to my post...) with a combo like this: reset to factory default, upgrade to IOs 6, local backup (no iCloud backup), no family share (i think it was the real problem as I think that my Iphone was trying to sent video and music through 3g instead of wifi..but not sure), and also for this Iphone, i created a new Apple ID (just to be sure). Believe it or not, after 3 months of over quotas (mostly 5 Gb/ month) now my Iphone returned to normal usage ( by now 700 Mb during this month).

     

    Hope it helps

     

    Lemme Know.

     

    See ya

     

    Jiiink

  • by JordanMart,

    JordanMart JordanMart Oct 25, 2012 8:40 AM in response to jerryfromkentville
    Level 1 (0 points)
    Oct 25, 2012 8:40 AM in response to jerryfromkentville

    Hi Jerry,

    I'm located in Montreal, using the Telus network and everyday i have "sent" data uploading between 500Mb-700Mb within the span of an hour randomly. Have you found a solution to this problem?

  • by dondestagaby,

    dondestagaby dondestagaby Oct 25, 2012 12:25 PM in response to JordanMart
    Level 1 (0 points)
    Oct 25, 2012 12:25 PM in response to JordanMart

    I recently swapped my iPhone 4 for an identical refurbished replacement at the Apple Store and the strange updloads began shortely thereafter. There was one for 569!

     

    I'm wtih ATT. All the reps I've spoken to insist on giving me tips such as "don't stream Netflix".

     

    I'm going to the Apple store tonight and asking to swap again. Perhaps it's a hardware issue?

  • by drummerben04,

    drummerben04 drummerben04 Oct 29, 2012 12:14 AM in response to cnpeyton
    Level 1 (0 points)
    Oct 29, 2012 12:14 AM in response to cnpeyton

    Just Turn off Cellular Data when you connect to wifi seems like the Smartest Decision

  • by JordanMart,

    JordanMart JordanMart Oct 29, 2012 5:37 AM in response to drummerben04
    Level 1 (0 points)
    Oct 29, 2012 5:37 AM in response to drummerben04

    Hello, just to give you all an update on my situation.My phone was Uploading 500mb+ every day, i downloaded the Onavo app to track where this data was coming from and it turned out it was a glitch with my hotmail account i entered into the mail server of the iphone 5. I deleted it, re-entered my information and the problem has been fixed.

  • by makan1,

    makan1 makan1 Oct 30, 2012 10:25 AM in response to cnpeyton
    Level 1 (20 points)
    Oct 30, 2012 10:25 AM in response to cnpeyton

    I have the same issue. i was lucky to go over 400MB a month as always use WIFI. after i updated to IOS6 and 3 days in to a new month i got a txt saying i am over my limmet and i checked and i had used 700MB in 3 days and i had not Downloaded anything or only checked facebook about 4 times (each time for about 5-10mins).

     

     

    Here is what i have found on my phone bill. I can see at 00:00 my is where data useage is being used. best thing is that i am sleeping at this point so it is not me on the phone and the only thing i can think off. my phone is backing it self up to ICloud wile i am sleeping. sins the 19th Sep i have moved home so dont have WIFI.

     

    Wile i have my setting to backup my phone when it pluged in and on WIFI. but i think it is useing DATA then WFI.

     

    Mon 17 Sep 00:00Mobile browsing + dataMobile internet 21.327MB
    Tue 18 Sep 00:00Mobile browsing + dataMobile internet 61.249MB      0.000      0.000
    Thu 20 Sep 00:00Mobile browsing + dataMobile internet 776.622MB***************

    Thu 27 Sep 00:00

    Mobile browsing + dataMobile internet 27.318MB      0.000      0.000
    Wed 3 Oct  00:00Mobile browsing + dataMobile internet 18.883MB

     

    Have not found a fix to this yet but i would say this is a apple software issue. prob to save battery life to turn off WIFI when in sleep mode.

  • by drummerben04,

    drummerben04 drummerben04 Nov 4, 2012 12:28 AM in response to makan1
    Level 1 (0 points)
    Nov 4, 2012 12:28 AM in response to makan1

    As I said until Apple fixes this annoying problem were just going to have to live with it just turn of cellular data when connected to wifi so it won't charge you.  I believe when ever the the iphone or iPod goes idle after a couple of minuets of not using it it turns off wifi and switches to cellular data.

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