cnpeyton
Level 1 (0 points)

Q: Unknown data usage early morning

With the changes to the data plans, i decided to look at my wifes data usage on her iphone. What i have found is odd and a bit concerning. Overall her data usage is pretty much nothing, except for something that occurs every morning around 1 or 2 am. I have included data usage on the AT&T account below. As you can see, something happens around 1 or 2 am every morning, i just dont know what it is. The amount of data being transferred is REALLY high if you ask me, as high as 75336KB back on the 17th. I called AT&T support and they said it was the phone updating or mail being downloaded, basically they have no idea. I have the mail set to fetch manually already. Anyway to determine what is going on???

06/04 01:22 AM phone Internet/MEdia Net Sent 3368KB
06/03 01:45 AM phone Internet/MEdia Net Sent 18906KB
06/02 01:45 AM phone Internet/MEdia Net Sent 6878KB
06/01 01:45 AM phone Internet/MEdia Net Sent 9460KB
05/31 07:45 PM phone Internet/MEdia Net Sent 1918KB
05/31 01:27 AM phone Internet/MEdia Net Sent 7551KB
05/30 02:27 PM phone Internet/MEdia Net Sent 1224KB
05/30 01:17 AM phone Internet/MEdia Net Sent 2685KB
05/29 01:39 AM phone Internet/MEdia Net Sent 8120KB
05/28 01:39 PM phone Internet/MEdia Net Sent 5410KB
05/28 01:07 AM phone Internet/MEdia Net Sent 5068KB
05/27 10:42 AM phone Internet/MEdia Net Sent 21778KB
05/27 01:06 AM phone Internet/MEdia Net Sent 10419KB
05/26 09:26 AM phone Internet/MEdia Net Sent 20657KB
05/26 01:50 AM phone Internet/MEdia Net Sent 8467KB
05/25 02:21 PM phone Internet/MEdia Net Sent 18086KB
05/25 01:25 AM phone Internet/MEdia Net Sent 5249KB
05/24 01:25 AM phone Internet/MEdia Net Sent 1012KB
05/23 01:25 AM phone Internet/MEdia Net Sent 12978KB
05/22 01:25 AM phone Internet/MEdia Net Sent 9749KB
05/21 01:41 AM phone Internet/MEdia Net Sent 19166KB
05/20 01:17 AM phone Internet/MEdia Net Sent 23860KB
05/18 11:56 PM phone Internet/MEdia Net Sent 15440KB
05/18 01:06 AM phone Internet/MEdia Net Sent 29900KB
05/17 01:12 AM phone Internet/MEdia Net Sent 75336KB

Posted on Jun 5, 2010 4:56 AM

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cnpeyton

Q: Unknown data usage early morning

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  • by R_Brackin,

    R_Brackin R_Brackin Jul 29, 2010 10:33 AM in response to Lawrence Finch
    Level 1 (149 points)
    Desktops
    Jul 29, 2010 10:33 AM in response to Lawrence Finch
    Lawrence, If you are referring to my post on this page, your observation that my phone only reported data usage over a 24 hour report may be incorrect.
    Of course I may be misunderstanding your statement.

    I filtered out all the other data transfers that happen during waking hours.
    I only included the recurring nightly data transfer.
    Sorry if I confused the situation.

  • by bortoni,

    bortoni bortoni Jul 29, 2010 10:51 AM in response to R_Brackin
    Level 1 (0 points)
    Jul 29, 2010 10:51 AM in response to R_Brackin
    Why not use some logging tools with a wifi router and see it the data goes out over wifi at night?

    You'd need to leave the phone charging and sleeping etc... but this would show if any data is being sent and to who.

    -Ed

  • by Edmund Pirali,

    Edmund Pirali Edmund Pirali Jul 29, 2010 11:57 AM in response to knania
    Level 2 (300 points)
    Jul 29, 2010 11:57 AM in response to knania
    knania wrote:
    but AT&T DIDN'T aggregate their system - I get two bills, one for me and one for my husband. Mine is in lumps, and his is individual. My data is off the charts, and his is next to nothing. We use our phones in a similar manner.
    argh!!


    Are you on two separate accounts or is one a family plan with the other? And if family plan which is the primary?

    I am the primary and I see the bigger chunks, while my wife has some of them but not nearly as much.

    BTW spoke to another Apple rep last night who again was helpful, but eventually said they don't know what to do to get ATT's attention even if I am correct.

  • by knania,

    knania knania Jul 29, 2010 12:02 PM in response to Edmund Pirali
    Level 1 (0 points)
    Jul 29, 2010 12:02 PM in response to Edmund Pirali
    Great question - it's a family plan and I'm primary...but when we opened the account, he was primary. We switched it after three or four days for billing purposes. So it's not that...definitely something to do with the phone.

  • by Arangastang,

    Arangastang Arangastang Jul 29, 2010 12:55 PM in response to cnpeyton
    Level 1 (0 points)
    Jul 29, 2010 12:55 PM in response to cnpeyton
    So the 275mb file that was sent from my phone at 1:04AM CST was part of the diagnostic report???

  • by Mick68,

    Mick68 Mick68 Jul 29, 2010 3:49 PM in response to Arangastang
    Level 1 (0 points)
    Jul 29, 2010 3:49 PM in response to Arangastang
    Can someone put a secret classified DOD document on his iphone and show the NSA the unauthorized access to the data?

    That will solve the problem in no time...

  • by Eddie Strauss,

    Eddie Strauss Eddie Strauss Jul 29, 2010 5:09 PM in response to Mick68
    Level 3 (992 points)
    Jul 29, 2010 5:09 PM in response to Mick68
    This is more insane than ever now. Gizmodo published a quote from this thread stating people are concerned about all these data charges. They quote ATT's reponse which I requote here:

    And AT&T's official statement is:

    This is a routine update of your daily data activity on your device to ensure the accuracy of your data billing. Customers are not charged for data usage, given that no data session is generated. It's not uncommon for devices that are ‘always on', like iPhone, to process data event records for billing purposes after a certain amount of inactivity or after long periods of time. It's also separate from how our system lets you monitor your data consumption. [end quote]

    =
    Do you see that? "Customers are not charged.." But the total amount of MB shows clearly on our statments and we are billed accordingly. It's on the bill!!! How on earth can they say that?

    Here's the link to the whole thread.

    http://gizmodo.com/5599621/those-nighttime-iphone-downloads-are-actually-not-dow nloads

  • by Edmund Pirali,

    Edmund Pirali Edmund Pirali Jul 29, 2010 6:39 PM in response to knania
    Level 2 (300 points)
    Jul 29, 2010 6:39 PM in response to knania
    knania wrote:
    Great question - it's a family plan and I'm primary...but when we opened the account, he was primary. We switched it after three or four days for billing purposes. So it's not that...definitely something to do with the phone.


    Well reason I ask is that I am primary and have same chunks, my wife does not. I saw it on the iPhone 4 and now on the 3GS (I went back) and the counter on my phone doesn't match. I am starting to believe it is a real billing error on part of ATT and not usage by the phone.

  • by brm123,

    brm123 brm123 Jul 29, 2010 8:53 PM in response to Eddie Strauss
    Level 1 (0 points)
    Jul 29, 2010 8:53 PM in response to Eddie Strauss
    It is a non-denial denial. Their response does not make any sense and is not consistent with the facts being reported.

  • by macs4bg,

    macs4bg macs4bg Jul 29, 2010 9:22 PM in response to Mick68
    Level 1 (0 points)
    Jul 29, 2010 9:22 PM in response to Mick68
    Lol, good idea. Unfortunately, I don't happen to have any DOD documents laying around. I already put them through the shredder...

    Remember that fascinating PBS.org documentary from a few years ago re the ATT/NSA Spy Network:
    http://www.google.com/search?q=pbs-+attspy&ie=UTF-8&oe=UTF-8&hl=en&client=safari

    ~~~~

  • by macs4bg,

    macs4bg macs4bg Jul 29, 2010 9:40 PM in response to Eddie Strauss
    Level 1 (0 points)
    Jul 29, 2010 9:40 PM in response to Eddie Strauss
    Re: Here's the link to the whole (Gizmodo) thread.
    http://gizmodo.com/5599621/those-nighttime-iphone-downloads-are-actually-not-dow nloads
    (...)

    Sounds like Giz is siding with ATT & trying to blow the whole thing off as nothing. However, the pic of Jobs & the Reader Comments made it worthwhile to have a look.

    ~~~

    I have read every single post in this multi-page thread & empathize with users & the curious data. Fortunately, I still have the unlimited ATT plan, did not upgrade iphone nor OS yet, & don't plan to change anything for now. Since I use iphone like a computer, my total usage per month runs approx. 3.5 gig.

  • by jltal2600,

    jltal2600 jltal2600 Jul 29, 2010 9:46 PM in response to macs4bg
    Level 1 (0 points)
    Jul 29, 2010 9:46 PM in response to macs4bg
    Had the same issue with data showing up when i am using wifi network at home. Called att and of course no help.

    I didn't bother to read 28 pages of replies so excuse me if this has already been posted.

    After some research i learned that when your phone goes to sleep and it is not plugged in after awhile it will disconnect from wifi and get back onto the cellular network. You can verify this by letting your phone sleep for a bit and waking it back up you will see E/3G symbol until it gets back on wifi. If you keep your phone plugged in it will stay on wifi, if you turn off cellular data under settings/general/network it will always stay on wifi. The downside to this is you wont get MMS messages while this is off.

    So your choices are keep your phone plugged in while you sleep or at work, or turn cellular data off.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jul 30, 2010 4:46 AM in response to macs4bg
    Level 8 (38,326 points)
    Mac OS X
    Jul 30, 2010 4:46 AM in response to macs4bg
    You can get 75,000 of them on Wikileaks...

  • by brm123,

    brm123 brm123 Jul 30, 2010 5:32 AM in response to Lawrence Finch
    Level 1 (0 points)
    Jul 30, 2010 5:32 AM in response to Lawrence Finch
    Narus' software products provide real-time information from the world's largest
    telecommunications networks and are able to respond with action. These products empower carriers & operators to offer value-based services, lower delivery costs, and protect network infrastructure. Narus also enables government & law enforcement agencies to monitor and intercept intelligence for national security purposes. Narus is the recognized performance leader, with production environments exceeding 10 billion records per day, for global applications in
    wireless, WiFi, prepaid, broadband, voice and data. Customers include Cable & Wireless, Comcast, KDDI, KPN, T-Mobile, Ono, Qwest and WilTel. Narus is headquartered in Palo Alto, California with offices throughout the world. Backed by AT&T, Bowman Capital, JP Morgan, Intel, Mayfield, and NTT, Narus is fully-funded, and *privately held.*

  • by brm123,

    brm123 brm123 Jul 30, 2010 5:46 AM in response to brm123
    Level 1 (0 points)
    Jul 30, 2010 5:46 AM in response to brm123
    Analysis (STA) technology, which *captures comprehensive customer usage data directly from carrier-grade networks and transforms it into actionable*
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