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iTunes has stopped working!!! please help me....

Hi.

I've just bought a iPod nano... I installed iTunes 9 on my laptop (that runs Vista) from apple.com and at first it worked as a charm. But yesterday the program froze and crashed. Now when I try to start iTunes again I get the "iTunes has stopped working" message.

I've tried to fix this by uninstalling and reinstall iTunes but it didnt help... so now I seek help from the experts 🙂

And please anserw so that I understand the anserws.. my english and computer skills are very low...

thanx in advance!

Rubencik

HP 6715s, Windows Vista

Posted on Jun 6, 2010 5:48 AM

Reply
2 replies

Jun 8, 2010 5:21 PM in response to Rubenick

But yesterday the program froze and crashed. Now when I try to start iTunes again I get the "iTunes has stopped working" message.


Try generating another few of those errors, taking careful note of the time showing on the PC at the time of the errors.

Now head into your Problem Reports and solutions control panel. Look for iTunes problem reports generated as the same time as the errors.

Open them up and look through them. Do they all seem to be saying the same thing? If so, paste the contents of a typical iTunes report into a reply here so we can have a look at it.

Jun 12, 2010 5:44 PM in response to Rubenick

mine is doin the same thing except it only does it when i try to sync my iphone or ipod. i restored it to factory setting on another computer and it still says "itunes has stopped working" and shuts itself down. it has been doin tht for quite awhile so i jst forgot about it and lived with out my music or all tht good stuff. but now my iphone is completly screwed. the only thing i can think to do with it is restore it, but since my itunes isnt working, well, now i jst have 2 problems insead of one. its getting really irritating. my boyfriend is talking about buying a new one, but ive already had to take my ipod back and get a new one because of a similar problem, but now im rethinking this. think im gunna say no to apple products from now on unless i can jst get this fixed...

iTunes has stopped working!!! please help me....

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