MacBook Pro cannot locate Time Capsule on Verizon Wireless Network
Here's what I have: both my MacBook Pro and my Time Capsule are connected to the same wireless network. (I used the "join an existing wireless network" on the Time Capsule.) But when I go to back up, it says the disk is unavailable. And when I open the Airport Utility, I don't see my Time Capsule. Any ideas?
It can be a tricky proposition to configure the Time Capsule (TC) to "join" another wireless network because the settings on the TC and network must match exactly.
Try temporarily connecting an ethernet cable from your computer to the one of the LAN <-> ports on the TC to see if that will allow AirPort Utility to "see" the TC.
If this does not work after a few tries, you'll need to "hard reset" the TC by holding in the reset button until the amber light blinks more quickly. Keep holding a few more seconds and then release.
Open AirPort Utility up and it should find the TC. Try the following setup:
Click Manual Setup
Click the Time Capsule tab below the icons to assign a name, device password and adjust Time Zone settings, etc.
Click the Wireless tab
Wireless Mode = Join a wireless network. If you don't see this choice, hold down the option key on your Mac while you click on the selection box
Wireless Network Name = Exact name of your Verizon wireless network
Wireless Security = Exact same setting that your Verizon router is using. This is where almost all "join" errors occur because the settings don't match exactly. Even when they do, there can sometimes be problems.
Wireless Password = Same password as your Verizon wireless network
Verify Password
Click Update. Close AirPort Utility. The TC should restart in 15-20 seconds and you should have a green light. Log onto your Verizon wireless network and you should be able to "see" the TC now. To confirm, open Macintosh HD and look for the Time Capsule icon under the SHARED heading on the left side of the window.
If the TC is located close to your Verizon router, it is easier (and more reliable) to configure the TC to connect that way, rather than using wireless. You'll still be able to perform backups over your regular Verizon network. Post back if this is an option for you and we can go over this type of setup.
It can be a tricky proposition to configure the Time Capsule (TC) to "join" another wireless network because the settings on the TC and network must match exactly.
Try temporarily connecting an ethernet cable from your computer to the one of the LAN <-> ports on the TC to see if that will allow AirPort Utility to "see" the TC.
If this does not work after a few tries, you'll need to "hard reset" the TC by holding in the reset button until the amber light blinks more quickly. Keep holding a few more seconds and then release.
Open AirPort Utility up and it should find the TC. Try the following setup:
Click Manual Setup
Click the Time Capsule tab below the icons to assign a name, device password and adjust Time Zone settings, etc.
Click the Wireless tab
Wireless Mode = Join a wireless network. If you don't see this choice, hold down the option key on your Mac while you click on the selection box
Wireless Network Name = Exact name of your Verizon wireless network
Wireless Security = Exact same setting that your Verizon router is using. This is where almost all "join" errors occur because the settings don't match exactly. Even when they do, there can sometimes be problems.
Wireless Password = Same password as your Verizon wireless network
Verify Password
Click Update. Close AirPort Utility. The TC should restart in 15-20 seconds and you should have a green light. Log onto your Verizon wireless network and you should be able to "see" the TC now. To confirm, open Macintosh HD and look for the Time Capsule icon under the SHARED heading on the left side of the window.
If the TC is located close to your Verizon router, it is easier (and more reliable) to configure the TC to connect that way, rather than using wireless. You'll still be able to perform backups over your regular Verizon network. Post back if this is an option for you and we can go over this type of setup.
