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Ipod says connect to itunes but has a password. Need Help.

2318 Views 1 Reply Latest reply: Jun 6, 2010 11:44 PM by Jolly Giant RSS
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Jun 6, 2010 11:03 PM
My ipod says to connect to itunes but when i do it wont recognize because of the password i have on the ipod. Im basically locked out of my own ipod. what do i do?
13" MBP, Mac OS X (10.6.2)
  • Jolly Giant Level 7 Level 7 (25,430 points)
    try if this helps:

    Jason L wrote:
    whitewolf292 wrote:
    sorry, I forgot to put what it said. This is what it said, "iTunes could not connect to the Ipod because it is locked with a passcode. You must enter your passcode on the iPod before it can be used with iTunes"


    Try connecting the iPod touch to the computer you normally sync it with.

    This article: http://support.apple.com/kb/HT1212 provides details about the passcode lock feature.

    If you cannot remember the passcode or don't have access to the computer that the iPod is normally synced with, you can restore it from recovery mode and set it up as a new device without any data. This article: http://support.apple.com/kb/HT1414 will walk you through restoring from recovery mode.

    -Jason


    JGG

    15"MBP SR/C2D/2,4 GHz/4 GB  Mini 3,1/C2D/2.26 GHz/2 GB , Mac OS X (10.6.3),  TC 'sim-d' 500 GB  AEBSn  2x AX (b/g)  ATV 40 GB  Touch 2G OS 3.1.3

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