7 Replies Latest reply: Nov 26, 2005 5:35 AM by Macsastic
chris jones19 Level 1 Level 1 (0 points)
I have a 2004 (non-isight) 17" iMac. It has had two logic board replacements and it works fine.
I recently started using skype and found the microphone does not work.
I have adjusted the prefs in sound and that made no difference.
I have my speaker sound up full.

Any suggestions?

G5 imac, Mac OS X (10.4.3)
  • NikkiG Level 2 Level 2 (490 points)
    Chris,

    I had exactly the same problem that I wasn't able to solve. I ended up buying a Logitech USB headset with microphone and its been worth its weight in gold. I also use it for listening to iTunes when I want to hear something full volume without the rest of the household complaining.

    Cheers
    NikkiG
  • chris jones19 Level 1 Level 1 (0 points)
    Thanks for the suggestion, and I will think about it. The problem exists (that the microphone does not work) that needs to go away.

    Would anyone from Apple care to chime in on my issue. I would rather not lug this machine to the apple store (again), unless I was going to see the problem fixed.

    Getting a third party device is a work around. I also would like to know if this is my problem (setting wrong, etc) or the machine is broken (again).

    Any input?
  • iBod Level 7 Level 7 (29,340 points)
    Would anyone from Apple care to chime in on my issue. I would rather not lug this machine to the apple store (again), unless I was going to see the problem fixed.


    This is a forum for users to help other users, so you won't find any 'official' Apple support personnel here I'm afraid.

    Give them a call on the phone and see what they say.

    Hobbes
  • NikkiG Level 2 Level 2 (490 points)
    Sorry Chris, I should have been more specific (it's getting late here). I had ascertained that the mic was working by testing it using the 'Speech' preference and creating a spoken command. However, when I tried to make contact using Skype I couldn't be heard the other end.

    I had the same problem with my iSight camera and its built-in microphone. I could do a test video of myself and both the picture and sound played back fine, however I couldn't be heard the other end when iChatting. That's why I decided to just buy the Logitech.

    So my suggestion to you would be to play around trying to record your own voice and that way at least you will be able to ascertain if it's the built-in mic or not.

    Cheers
    NikkiG
  • chris jones19 Level 1 Level 1 (0 points)
    Thanks,I will. Just got to get the serial number (man, I wish I would write that number down!!!).

    If this sounds like a rant, well considering I have owned 8 apple computers (including 2 newtons) and never had any problems with any of them I guess it sounds like I am upset.

    This imac (rev b) has had two logic boards (two trips to apple) and it is getting old.

    The pedestal we put apple on for quality is really the problem I guess....
  • iBod Level 7 Level 7 (29,340 points)
    No problems, I realise it must be frustrating

    With regards to Skype, you have changed the settings within Skype itself, right?

    Skype initially was looking at my line-in port for audio input, rather than the built-in microphone.

    Hobbes
  • Macsastic Level 4 Level 4 (3,380 points)
    I had similar problems with my first gen. iMac G5. I had one mid-plane replaced, one motherboard, one power supply, one SD replaced, one video inverter, and all of that within the first 6 months of ownership. Then after 4 months of the machine running fine, albeit loudly and warmly, the machine began turning itself off. I'd be using my computer and the video would scramble and then just turn off. So, again i called Applecare but this time, I had had it with this first generation model. I asked for a replacement and after some serious discussion and convincing I am a proud owner of the newest iMac G5 iSight and I cant tell you how nice this one is. The outside of the machine never gets barely above room-temperature whereas the first one was HOT in many places and the fans whirred loudly in a vain attempt to cool this beast. Now thogh with the internals rearranged some, (Heat generating parts seem to have been repositioned near the top of the unit, nearest the vent slit.
    I never hear any fans. I never hear anything from this newest model. Sorry for ranting but I just feel your pain having owned a first gen. iMac G5. Glad they fixed your unit.