WiFi -can connect for email, but not internet

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Level 1

0 points

WiFi -can connect for email, but not internet

I am using a home network and can successfully connect my Ipad to the network, and receive email. However when trying to access internet pages, the search times out with a message "unable to load - server timed out". Other computers on same network can access same pages without issue. Anyone any clues?

Dell

Posted on Jun 8, 2010 5:13 AM

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Answer 1

red555

Level 4

2,581 points

Jun 8, 2010 7:11 AM in response to kjx5

It's connecting or you wouldn't get email.

Have you checked: Settings, General, Restrictions to make sure Safari is authorized or "allowed"?

If so, try a restart: Press and Hold the Home and Wake Sleep buttons until the Apple Logo appears.

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Answer 2

kjx5 Author

Level 1

0 points

Jun 8, 2010 2:30 PM in response to kjx5

Thanks for the help but still no joy. Very strange indeed. Allow Safari is on,Ipad is obviously connected because email is received, but cannot access any webpage. Can't help think a setting is wrong somewhere, but can't figure it.

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Answer 3

RHIT2002

Level 1

23 points

Jun 30, 2010 6:38 PM in response to kjx5

Did you try the Apple suggestions of turning off "Ask to join networks" and turn screen brightness down? This helped us with most of our WiFi issues. Interesting though, is that I have the opposite problem. My Internet access is fine, but I can't get email with the iPad email app. I took it to the Apple store and my email worked great, got back home and just "spinning" with no response.

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Answer 4

lllaass

Level 10

210,411 points

Jun 30, 2010 6:54 PM in response to RHIT2002

You might want to try reseting the network connections. Maybe you have a DNS problem.

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Answer 5

Dec 1, 2015 11:48 AM in response to kjx5

I had this problem and resolved it just now.

The problem was emails worked, but no internet with Safari. First, I thought it was some DNS problem. So, I pinged Google.com, then got 216.58.219.238. I tried to open google.com page using this, http://216.58.219.238, but the page still didn't open. So, it was not DNS problem.

What I did was, I want to Settings/Wi-Fi, then click '!' in the connected network. Then click 'Renew Lease' in DHCP. I released IP address of my ipad and renewed clicking the button 'Renew Lease'. Once I clicked it, the button turned gray. I restarted iPad, then everything worked.

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