13 Replies Latest reply: Dec 3, 2010 3:51 PM by Hani Obaid
moukfreecycle Level 1 Level 1 (0 points)
I have an iPhone running OS 3.1.3

Yesterday on my phone I used the App Store app to update several apps. Upon completion I ran one of the updated apps which crashed the phone, and it would no longer switch on.

I did some research and found out how to put the phone into recovery mode which I did, and iTunes promptly restored the OS on phone and recoverd from a backup.

Now, the phone is back to a useable states, but whenever I sync I now get the error "iTunes could not backup the iPhone XXX because the iPhone disconnected". I am now unable to perform a backup of the phone.

Please Help!

PC, Windows XP Pro, PC