iPad behaving erratically: "ghost touching"

My 3G iPad is about a month old. When in Safari, the device will suddenly scroll around a website as if I were touching the screen (I'm not), and then will randomly open up a page as if a hyperlink had been touched. It's also done this inside of a couple of apps. I re-boot the device, the problem goes away, but then returns a day or two later. I went almost 4 weeks without a single problem, and now this stealth issue has appeared. Has anyone else experienced this?

3G iPad

Posted on Jun 8, 2010 9:08 AM

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Posted on Jan 25, 2011 8:28 AM

I'm another iPad user with this symptom. I have wondered if it is hardware, but that seems less likely if a simple re-boot seems to stop the erratic behavior. I just tested your theory of pinching it on the black bezel (about an inch below the Home button) and it immediately started it's phantom routine of zooming in and out on this page.

When I locked it and re-opened the page, it had stopped. Additional pinching in the same area did not replicate the bug. This has happened to me when the iPad was in another room - I heard audio coming from the other room and discovered my iPad had - on its own - launched YouTube.

Sometimes when this happens, I will try to turn it off, and in horizontal use (with Home button to left) the power button will not respond to my touch. It always responds if I rotate it vertically and then shut it down.

Mysterious.

Paul Lara
Boston, MA
110 replies
Question marked as Top-ranking reply

Jan 25, 2011 8:28 AM in response to mtnmedic

I'm another iPad user with this symptom. I have wondered if it is hardware, but that seems less likely if a simple re-boot seems to stop the erratic behavior. I just tested your theory of pinching it on the black bezel (about an inch below the Home button) and it immediately started it's phantom routine of zooming in and out on this page.

When I locked it and re-opened the page, it had stopped. Additional pinching in the same area did not replicate the bug. This has happened to me when the iPad was in another room - I heard audio coming from the other room and discovered my iPad had - on its own - launched YouTube.

Sometimes when this happens, I will try to turn it off, and in horizontal use (with Home button to left) the power button will not respond to my touch. It always responds if I rotate it vertically and then shut it down.

Mysterious.

Paul Lara
Boston, MA

Jul 17, 2010 2:17 PM in response to merenkov

I'm the original poster on this thread. I ended up taking my iPad back to the Apple Store. They ran some diagnostics, and found that my RAM was almost maxed out, which didn't really make sense. It indicated a faulty processor, so they gave me a new iPad. I took it home, synched, and it only took about 45 minutes to synch 30 gigs of data. My original iPad took about 5 hours to synch for the first time. Clearly there was a problem with the processor in the first one, but I didn't realize it at first, as it took several weeks before it started exhibiting the erratic screen behavior. Hope this helps anyone else who might experience this down the line.

Dec 18, 2010 12:35 PM in response to merenkov

I have the same problem, and I found out what's wrong, it's not the software - restart, restore and FW upgrade will not help, if's defiantly hardware.
The best option is to replace your iPad assuming you have an apple store nearby… which I don't 😟 however I found what's causing it and how to bypass the issue almost completely 🙂
It's caused by the case pressing on the borders of the iPad, if you plan to continue using your case make sure it applies no pressure on the iPad - stretch it a little.
Then, take your iPad out of the case (the random / ghost typing will continue..) hold it on both sides, and press hard like your trying to "fold" it towards the apple logo on the back, once you do that you'll that the iPad works normally, and will keep working ok for a long time, if the random typing returns, just do the "folding" action again.
When pressing, apply strength but don't overdo it, you don't really want to fold your iPad (or break it), hope this helps…

May 22, 2014 9:09 AM in response to merenkov

I have looked at this thread many times over the last several months because of similar problems with my iPad 2. I had the digitizer/screen replaced last year and about 4 months later I started getting the twitchy, ghost touching so badly that I haven't been able to use my iPad at all. Earlier this week I tried to use it for music and at some point it started trying to FaceTime anyone in my contact list. I consulted a few friends that work on apple products and they all thought it was the digitizer (screen) and either the cable was bad or loose or the entire thing needed to be replaced. I found someone that would do it for about $100 and figured it was better than having a non functioning iPad laying around. I did a factory reset/data erase last night and turned it off becasue I was planning on taking it in to be fixed this morning. I randomly picked it up last night and turned it on...just in case the reset worked...and IT DID. I slowly added just a few apps that I really need, my music, and contacts and that is all. So far, I have had NO PROBLEMS. I have reset it at least a dozen times since this started and always had problems but this time I started using it with the "new iPad" settings and not the "restore from backup" settings and immediately it was fine. Previously, I couldn't hardly get past the lock screen without the twitching, program opening starting up and so far it has been powered on and working for 18 hours without a single twitch. Could it have been a bad app? RAM issues? I don't know, but I would try this before spending any money or opening your iPad first. Just wanted to chime in with my experience.

Jun 13, 2010 5:04 PM in response to merenkov

My experience is different. And the Phantom Touching on my iPad is much more agressive. After plugging in a charging connector, my iPad goes crazy:

* firing touching events all over the screen
* touching random keys, opening apps and doing some mad stuff because it is receiving phantom touches

My screen is 100% clean; no static. Disconnecting the charging cable and doing a full power cycle fixes the problem but it is really frustrating. Unlike yours, i don't have to touch the border and it doesn't ghost touch in the same place. If the keyboard is open, it touches random keys.

This is a bad bug, which i really hope can be fixed with a Firmware Update or a future update.

Aug 6, 2010 5:21 AM in response to merenkov

I am having the exact same issue with a 16G Wifi. When in Safari the keyboard randomly engages as if someone had touched the url bar or the google search bar. We have already swapped the first ipad out for a brand new one and the issue is still happening. We even put a drawing pad app on the touch screen to determine where the "ghost touches" were happening and when testing this way we discovered that multiple dots (touches) began showing up in the menu bar of safari (url and google search fields)and nowhere else on the screen. This explains why the keyboard keeps coming up.

We are using ipads as kiosks in a business setting and only using safari and a such have no other applications on the machines that could cause an issue. The other interesting piece of information is that we have another ipad set up the exact same way and it does not have any issues.

Has anyone gotten a good remedy to this issue given that I have already tried the swap out option with no luck?

thanks

Jan 3, 2011 10:19 PM in response to merenkov

Well, I've had this problem off and on for some months (bought my iPad back in June) and all this time, I thought it was a dirty screen, hair, dust, flakes, finger smudges, you name it, etc. So I always did some cleaning, which APPEARED to solve the problem sometimes. However, wiping, cleaning, no water (always a dry microfibre cloth), never dropped, always well-cared for, the problem persists. Even after cleaning thoroughly (really inspecting at all angles for any tiny bits of hair, smudges, dust/flakes, etc.) and just setting it down on a table or c countertop, with or without the MacAlly Metropad case (like the Belkin GripVue-clear soft plastic that protects the back and edges that adds grip), it just acts strangely on its own. This is sporadic. Sometimes I won't see it for a while then sometimes it just happens throughout the day. It's frustrating. I'm convinced something is wrong. I tried the suggestion above stating to remove it from the case, give it a squeeze on both sides toward the middle, etc. Doesn't seem to work. I noticed that any pressure on the bezel (black around the screen) causes the screen to get jumpy. Not sure if that's expected or normal behaviour.

Message was edited by: mtnmedic

Message was edited by: mtnmedic

Dec 20, 2011 12:42 PM in response to inkshawn

I have had the same issue but I have managed to track the root cause down to a couple of issue.


After having 4 replacements from Apple we discovered that the iPad power supply was faulty and overvolting the ipad which skrewed the touchscreen completely.


Secondly, I have discovered that my BT Infinity broadband router seems to be so powerful that when placed in the same room will start giving phantom touching on my iPad. Turning off the wireless router stops the issue immediately.


I have had my iPad since Day 1 and it has been fine in the same environment so,


some level of Firmware / IOS change has meant the iPad is more suceptable to wireless interference and secondly faulty iPad power supplies will wreck your iPad.

Oct 21, 2012 9:30 AM in response to merenkov

My iPad was doing the same thing - typing random letters, opening random apps, etc. Mostly it would type the same characters (CCCC;;;;;X:CCC:;;;CS). I did a restart, reboot, and even restore to factory settings. None of that worked.


I have a hard plastic case with a rubber covering. I took off the rubber covering only (leaving the hard plastic part on) to look at it and it acted fine. Then, I put the rubber covering back on and it acted weird again. Now I just have the hard plastic covering on.


So, my theory is that it has something to do with the case. Maybe it is pressing hard against the typing part of the screen, or rubbing against the screen somehow? Whatever it is, it worked.

Feb 23, 2013 11:25 AM in response to merenkov

I have a V3 with AT&T 3G. The screen was replaced locally and I recently noticed that the glass is not completely secured...I need to have new adhesive applied. I stared having the same erratic behavior issue yesterday. I immediately assumed that the issue was related to my screen...maybe some moisture got in from the bad seal or something.


Here is where it gets strange. We have a second iPad. This is a V2 with Wifi only, perfect condition. I was using my V2 for a few minutes and set it on top of my V3 on a nearby table. Two minutes later the V2 starts going nuts with the exact same issue. After a reboot the V2 was recovered. My V3 is intermittent. I found if I ground out the case and power it off for a few minutes it becomes usable for 1-2 hours.


My house has high static electricity on cold days. I wonder if the issue isn't related to static buildup or electrical interference. How could this go from one iPad to another? I might make a video of this but I'm afraid of messing up my second iPad. I read on another post that someone turned off their wireless router and the issue went away. I did disable Bluetooth, cellular, and wireless adapters with no improvement. My V3 has worked flawlessly from release day. As an IT guy I can’t buy into it being a hardware issue…that’s just what they say when they don’t know how to fix the real problem.

Mar 5, 2013 4:10 PM in response to merenkov

hello,

=========================================================

⚠ TRY TO REPLACE IPAD POWER SUPPLY AND CABLE FIRST ⚠

=========================================================

Let me tell you my story: the ghost typing started to happen suddenly after 8 months of daily use. So I decided to have the iPad replaced and therefore I restored the iPad to the original state and uploaded new iOS (6.1.2) to it. Everything started to work normally - no ghost typing would occur. Happy again, I started to restore iPad from iCloud and because the process takes some time, I plugged iPad in the charger so it wouldn't ran out of power. BOOOM - ghost typing was back and worse than ever! Unplugged it - the problem was gone. So I replaced the power supply with another one and the host typing is fixed.

Mar 10, 2013 3:50 PM in response to zfiser

For me, I took my iPad 2 in on Wednesday last week after I started experiencing these exact same issues. I spoke to a service technician who resorted to doing a hard reset on my iPad as I could not duplicate the symptoms at the Apple Store. I was quite agitated that nothing was happening to prove the issue. I went home after having the hard reset performed and I restored my device with a backup done just before going into the store. It came back even worse. I then made another appointment Thursday, and i used my phone to record footage of its occurrences in case if it wouldn't do it again - which it didn't. the technician watched the videos and i then had my iPad 2 replaced with a brand new one. The problem (knock on wood) has not returned since I received the new one.


My issue now is my iPhone 4 is acting up!!! Doing the exact same things as my iPad was doing! It started last night, I erased all data on my device and performed a hard reset. I then backed up from an older back up thinking it would help and it worked all night and today until about 2 hours ago. It is now acting up AGAIN!!! Have any of you updated your iOS to 6.1.2? I'm starting to wonder if that is the issue now? Then again, this problem seems to have occurred for years. Any help on this issue would be greatly appreciated!

Mar 10, 2013 4:56 PM in response to Rosie205

This problem began for me several years ago on a first generation IPad which I am still using. Over several months the sitaution worsened. I tried everthing. Finally my company's IT consultant suggested that I remove it from the tight Apple case that it was in. Amazingly that worked and I have had no serious problems since. I now keep it in a very loose fitting case. I am using it now. The problem, if there is a single problem, surely must have something to do with the touchscreen itself. One woukd think that Apple could figure it out.

Mar 27, 2013 2:02 AM in response to merenkov

For me the problem started a year ago. Even though Apple told me that it is a known issue they refused to replace my iPad 2 because one of the aluminium edges had a dent from a former fall (that happened months before without causing any problems). My questions about a causal connection remained unanswered.


After overcoming my anger about their replacement policy I discovered that disabling multitouch gestures could fix the problem for me (I am not sure if that worked immediately). Weeks later I even reenabled gesture support and everything was fine again.


UNTILL TODAY... it just started again! (Thank you Apple for your support...) 😐

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iPad behaving erratically: "ghost touching"

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