You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad behaving erratically: "ghost touching"

My 3G iPad is about a month old. When in Safari, the device will suddenly scroll around a website as if I were touching the screen (I'm not), and then will randomly open up a page as if a hyperlink had been touched. It's also done this inside of a couple of apps. I re-boot the device, the problem goes away, but then returns a day or two later. I went almost 4 weeks without a single problem, and now this stealth issue has appeared. Has anyone else experienced this?

3G iPad

Posted on Jun 8, 2010 9:08 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2010 12:35 PM

I have the same problem, and I found out what's wrong, it's not the software - restart, restore and FW upgrade will not help, if's defiantly hardware.
The best option is to replace your iPad assuming you have an apple store nearby… which I don't 😟 however I found what's causing it and how to bypass the issue almost completely 🙂
It's caused by the case pressing on the borders of the iPad, if you plan to continue using your case make sure it applies no pressure on the iPad - stretch it a little.
Then, take your iPad out of the case (the random / ghost typing will continue..) hold it on both sides, and press hard like your trying to "fold" it towards the apple logo on the back, once you do that you'll that the iPad works normally, and will keep working ok for a long time, if the random typing returns, just do the "folding" action again.
When pressing, apply strength but don't overdo it, you don't really want to fold your iPad (or break it), hope this helps…
110 replies

Sep 1, 2015 8:31 PM in response to John Mistretta

I Have the same problem. For me it mostly starts after watching videos on FB. Have reinstalled the os many times, sometimes it works for a day after install other times it starts happening right after the reinstall. I seriously think this is more of a software issue rather than hardware And

apple needs to provide a fix for this rather than asking us to get it repaired.

after reinstalling ios9 beta it ran good for 15 days and it started happening , this time again a video on FB triggered the issue.

Nov 7, 2015 6:43 PM in response to zfiser

zfiser commented a couple of pages back


---

hello,

=========================================================

TRY TO REPLACE IPAD POWER SUPPLY AND CABLE FIRST ⚠

=========================================================

Let me tell you my story: the ghost typing started to happen suddenly after 8 months of daily use. So I decided to have the iPad replaced and therefore I restored the iPad to the original state and uploaded new iOS (6.1.2) to it. Everything started to work normally - no ghost typing would occur. Happy again, I started to restore iPad from iCloud and because the process takes some time, I plugged iPad in the charger so it wouldn't ran out of power. BOOOM - ghost typing was back and worse than ever! Unplugged it - the problem was gone. So I replaced the power supply with another one and the host typing is fixed.

---


This is EXACTLY my situation. Third party lightning cable and third party power adapter. Unplug and works perfectly. Plug in and wildly erratic.

Charges OK but slowly so obviously not enough to power the iPad properly.

Nov 12, 2015 1:26 PM in response to merenkov

My ipad mini is still working reasonably well. There is still something going on with ghosting but it is much improved by doing the faced down on carpet routine. I think this is an engineering issue that Apple needs to own up to and provide relief for their customers. Anyone interested in joining a class action lawsuit?

Dec 10, 2015 11:50 AM in response to merenkov

Folks,

It's good to know I'm not alone with this terrifying ghost screen issue. I have an iPhone 6 plus and have been dealing with this for a few weeks. I tried all listed remedies thanks to so many of you from cleaning the iphone data, reset to manufacturer's original settings, reloading my apps, cleaning data content, turning off the gravity sensor, do the hokey pokey and turning myself around a dozen times, and on and on. Now, here is the real fix since I have now been trouble free for 2 weeks.

1. slightly bend the screen very carefully by grabbing the longer ends of the phone and bending every so gently. Do this until your phone behaves normally. I had to do it a few times and in between I would leave it on the table and use it until fully stable.

2. Don't use a case that grabs the sides tight and squeezes the screen. This goes for most of the hard case skins out there e.g., Joto

3. Use a case that provides support to the back of the phone and avoids unintentional bending. Even a slight bend will put you back where you started. Unfortunately once this problem is created the only way to solve it is to avoid the phone from bending. I am using a KAVAJ wallet leather case. They work well but some folks may not like the wallet look. It provides support to the back of the phone and doesn't squeeze the sides.

4. Don't every carry your phone in your back pocket. Your tush will case the phone to bend. Doesn't take much even if you have a small tush :-)


It's been a few weeks now and no ghost issues...will post if things change. I'm very careful with the phone now and avoid any stress on the screen as much as possible.


Hope this helps

Feb 21, 2016 10:57 AM in response to chaznw

iPad mini 32g w/ retina. Experiencing ghost-touch input periodically on a daily basis. Will get really bad at times and render the iPad completely unusable. Very frustrating for the price you're required to pay for these products, and also for the vast popularity of the Apple name. You would think in addition to leading the industry in sales, they would also try to lead the industry in quality. But after skimming through this vast trove of experiences similar to mine, it's even more apparent to me that Apple Inc. is only interested in the $$$. Will try fixes previously suggested, and if all else fails will replace digitizer and go from there.

Mar 8, 2016 12:09 PM in response to merenkov

Put me in as another vote for the bent phone cause. Someone else had a problem with their iPhone 6 either registering crazy keystrokes sometimes, or needing several taps to register anything at all.


Gently bending the phone body (ever so slightly) and watching the glass let me completely disable the touch screen if I bent the top and bottom toward the glass, and brought back normal, non-erratic behavior when I bent the phone so the glass was perfectly aligned. The bending is very subtle - I did not even feel like I was bending it, but the glass alignment showed the change.


I suspect that once a phone is bent, it we get re-bent very easily in any direction.

Mar 8, 2016 2:04 PM in response to kumopopo

I have had this ghost problem for a while, but I thought it was because my iPad is an old ipad2 with ios9.

Then tonight things went really strange as it suddenly when I was checking mail, started deleting my mails. One by one, slow and steady .

Couldn't stop it but had to turn iPad off.


I have had apps launching and disappearing and keyboard going crazy etc.

Broke the front glass some time ago, years, and I have a suspicion it may not have been replaced correctly.

Mar 13, 2016 9:40 AM in response to stefdnk

This happened to one of my three iPad Mini 2 Retina's.


The specific unit affected had the screen replaced a year ago, and it suddenly started to behave strangely with irregular cursor movements etc. Factory reset did not solve anything, nor did any of the suggestions such as disabling various features.


I followed the suggestion to slightly bend/press the corners and it seemed to help. No ghost touching for several days now. Likely it has something to do with the screen replacement, some problems with the connectors beneath the screen that are a bit loose and/or come in contact with other parts, causing the touch sensor to go nuts.

Jul 18, 2016 2:31 PM in response to merenkov

I am also having the same issue and want to see if anyone else has noticed this:


I am only having this issue when I am in a low cell service area. The problem occurs non-stop when I have one or two bars of strength. If I come into better coverage OR turn on Airplane mode the problem will stop.


Just wondering if this helps with anyone's diagnosis.

Jan 21, 2017 8:25 AM in response to merenkov

My iPad mini 2 has been doing this for about 2 months, sometimes cooperating and sometimes texting people random gibberish. We got it fixed, but the guy didn't do a very good job and we experienced the glitchy screen again. My iPad was cracked (which is what we were getting it fixed for and in my case what was causing the glitchy screen problem) and when I say he did a bad job, I mean the whole screen fell off. We put the screen back into place but it falls off occasionally. My friend also experienced this and said that the screen was damaged and was touching the part that actually lets you use your touchscreen. It is still broken and we are getting it fixed soon and we are getting the screen replaced. Again. But all I can tell you is to just replace your screen and not go to some guy who makes your issue worse...

Jun 6, 2017 8:03 AM in response to estellehop

I'm also having this problem with my iphone 5. Started suddenly while using it. Was not charging or anything. And i only use the original charger and cable that came with it. Tried resetting to factory default but does not work. Very fustrating. Quality has gone down as i still use my 1st generation iphone til now for my other line. Never had a problem with ghost touching even if i had dropped the phone a few times.

i hope my ipad pro will not suffer the same fate. My 1st gen ipad did not had a problem with ghost touching either. Still using it now and perfectly fine.

Jul 14, 2017 11:45 AM in response to merenkov

I also have this issue. It started in late 2016, then went away for months, and has recently returned. I try wiping my screen and restarting, and it seems to work, but the problem returns quickly. I took my case off to discover that part of my metal covering on the side with the volume buttons is slightly lifted and showing some off the iPad's insides. I am not sure if this is the culprit, but I have tried to put it back into place and I can't do it. Keep in mind I have an iPad Mini. Any suggestions? 😢

Jul 27, 2017 3:14 AM in response to DarkDwarf

Last couple of weeks my iPad was behaving abnormally like ghost typing, automatic apps opening, opening different system settings and even I couldn't able to shutdown the iPad. I really started worrying that is this happening due to any virus attack? But when read your suggestion and applied the same on my iPad, its started working normally.

Thanks for your valuable suggestion. Cheers.🙂

iPad behaving erratically: "ghost touching"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.