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Safari 5 breaks embedded Quicktime player

Embedded Quicktime broken in Safari 5. Appears as Quicktime logo with question mark.

I've confirmed that everything works properly in Safari 4.0.5, Firefox, as well as on iPhone and iPad.

Test link is here. Scroll to bottom of page:

http://www.flockton.com/chris/demos_test.html

Any ideas?

Many thanks.

Chris.

iMac 2.4 GHz Intel Core 2 Duo, Mac OS X (10.6.3)

Posted on Jun 8, 2010 9:46 AM

Reply
97 replies

Aug 4, 2010 4:49 AM in response to Krag

Hi. I have an embedded quicktime video on my web page (created in GoLive CS1). Ever since updating to Safari 5 the video image is chopped to half it's actual size (only part of each frame is visible). Firefox no problem. url is
http://www.truearts.net/

P.S. The page actually loaded once correctly in Safari 5 just now, but several attempts later all failed.

Aug 4, 2010 7:24 AM in response to Matt (Guitar) Roberts

Hy Matt,
first I love your music! I watched it on iPad.
I have no problems on my MacBookPro with OSX 10.6 (not updated)
But on the actual system OSX 10.6.4 and Safari 5 it don´t work with
Quicktime! Can Apple hear us? And solve this problem? I hope so!!!
Maybe it can load the pages once, if you have it in your Cache, but
like you said several attempts later all failed. I can´t understand the behavior from apple,
waiting and waiting and not reacting........But never the less, I like your musik, little bit
like Average White Band, i love it! Greatings from Germany/Hamburg/Kisdorf
Kalle!
www.slice-production.com

Aug 14, 2010 3:35 AM in response to Colin Witt

Link - I can't get embeds to work, but I also can no longer get Safari 5 to play the MP3 files when I go directly to the file URL. That is, I paste the URL to the file (ending in MP3) directly in the bar. The player loads, but it doesn't play.


I'm seeing the same thing here, for some mp3s on amazon cloudfront. Safari 5.0.1 on 10.6.4.

This mp3 won't play (quicktime player loads as described above, then nothing happens):
http://channel1.soundfolder.com/system/tracks/279/original/LOOP003.mp3

This one works:
http://channel1.soundfolder.com/system/tracks/12/original/riding_spaces.mp3

Here are the headers:
~ $ curl -I http://channel1.soundfolder.com/system/tracks/279/original/LOOP003.mp3
HTTP/1.0 200 OK
x-amz-id-2: RrfDkG2TzW5vmjv6DIG/sfTkHwrq/rh8rk+QzlrIBZK1Sjrpn6uLpAEOFHPPctP7
x-amz-request-id: 07DB0CEC235B97EF
Date: Sun, 08 Aug 2010 07:38:42 GMT
x-amz-meta-gid: 1002
x-amz-meta-mode: 33188
x-amz-meta-mtime: 1269146685
x-amz-meta-uid: 1002
Last-Modified: Sun, 21 Mar 2010 04:45:02 GMT
ETag: "1d5e67667259237bcaa01c44fdc12d68"
Content-Type: audio/mpeg
Content-Length: 4213027
Server: AmazonS3
Age: 910
X-Cache: Hit from cloudfront
X-Amz-Cf-Id: ce1aff4a1a385d6897f03ce7387ab0a1992db88a41aa5ee78b1d3c8aec2a8f41f50a1adb42b7101 f,16ce5a9d7e32194c7dc8bee19371ffc48fc7aec1e0f85e3e6ba5b8393d64a9fbbc747aa8bf5ce4 e0
Via: 1.0 3385d16e8aeaf70ee27cd12b252c5d04.cloudfront.net:11180 (CloudFront), 1.0 d696dc7332d6144b808920e479cc1b6e.cloudfront.net:11180 (CloudFront)
Connection: close

~ $ curl -I http://channel1.soundfolder.com/system/tracks/12/original/riding_spaces.mp3
HTTP/1.0 200 OK
x-amz-id-2: Hg5feeUQpWhuPbeFSmtu8KJYafSpp wRgtwLhVxPxKiEIn0YwjHPWMA75Q2pw4M
x-amz-request-id: 32D140E91499DB26
Date: Sat, 14 Aug 2010 10:20:29 GMT
x-amz-meta-gid: 1000
x-amz-meta-mode: 33188
x-amz-meta-mtime: 1268103890
x-amz-meta-uid: 1000
Last-Modified: Tue, 09 Mar 2010 03:05:09 GMT
ETag: "c6590329b2741ad4b9eebe1d7746297e"
Content-Type: audio/mpeg
Content-Length: 4885003
Server: AmazonS3
Age: 777
X-Cache: Hit from cloudfront
X-Amz-Cf-Id: f1ef7164893f998845c204d50983436b03e8b0860839056973687db2e1d1209d2d06cd7b6ae532d e,fbb39c7e03eef2af7c0e7c97ca034505dbfa0157d796fcc55703dc0f9d8964d8e9e550af9ef362 ce
Via: 1.0 3271e339a6be51e6856e421ae66d02d8.cloudfront.net:11180 (CloudFront), 1.0 d696dc7332d6144b808920e479cc1b6e.cloudfront.net:11180 (CloudFront)
Connection: close

Aug 14, 2010 7:20 AM in response to Singproinc

I think you're right; looking at the raw file data it seems more likely the way/order that it's presented & would imagine that saving in another app/changing ID3 version might get the file processed correctly.

Another thread with similar .mov file problems had files which worked as a direct URL, yet not as an embed. The same file behaved normally using an iframe calling it directly - that's not the case with gbissett's mp3.

Aug 15, 2010 9:16 AM in response to Singproinc

Hi

playing with gbisset's mp3 - I seem to be able to get it playing consistently, even after removing the QT cache, by using

<object data="http://channel1.soundfolder.com/system/tracks/279/original/LOOP003.mp3" />

Someone else like to check that? - the file was previously a non-player whether embedded, iframed, audiod, videod or accessed directly.

Aug 15, 2010 6:21 PM in response to Bluey1980

At the risk of producing flagellating tongues of rapid oxidation, I must say that I am very disappointed that a representative of Apple has not commented on either of the two major threads at Apple Support relating to this very serious issue. Does Apple really want to have their QuickTime-Safari combo perceived as broken?

Even after a fresh install of Windows Server 2003 on a new box, with configuration of my sites in IIS from scratch, I am still getting the upside down Q-mark at http://www.hungryforheaven.com . Movement 3 does play, however. Looks like I will have to check my MP3 ID tags. Please note (as I wrote earlier) that the simple process of recreating an MP3 from a WORKING MP3 at the same 192 kbps setting (w/o changing ANY tags) renders that MP3 inaccessible in Safari (as long as I had not first listened to it in Firefox). Has anyone looked into my suggestion that Firefox is "hijacking" the MP3 player preference and in the process messing up Safari's MIME type association? Please check back and read what I wrote about that. Let's get this resolved! I am truly embarrassed for my beloved Apple.

"How long can this keep going on?" Name that tune and band!

Aug 25, 2010 9:14 AM in response to Kalle Koerner/Slice-Production

Shouting (by using upper case letters) will not help.

Threadjacking somebody else's thread will not help.

Sending Apple a bug report will not produce a response, although they do read them.

You are not talking to Apple here, just fellow Mac users trying to help you with a problem not everyone has experienced.

As it says in this document:

http://developer.apple.com/internet/safari/

"Safari complies with standards, but not all browsers do. This article explains how to design, modify and validate your website so that it can be rendered and read properly by all major browsers."

Open another tab or window with http://validator.w3.org/ and paste in the URL of your web page, which will reveal any noncompliance with standards.

Safari is one of the most standards-compliant browsers ever built. Thus, your best bet for ensuring your pages render properly in Safari — today’s version and beyond — is to follow web standards. For a great overview of web standards, check out Mozilla.org’s article Using Web Standards in Your Web Pages.

https://developer.mozilla.org/en/UsingWeb_Standards_in_your_WebPages

Edit:

I forgot to add this:

mp3 validator and repair kit:

http://triq.net/mac/mp3-validator-mac-os-x

Message was edited by: Klaus1

Safari 5 breaks embedded Quicktime player

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