User profile for user: neom1985
neom1985 Author
User level: Level 1
10 points

Missing Plug-in?

Hey guys,

Today I opened mail.app and all my attachments showed up as "missing plug-in" -- If I add a new attachment to an email, the attachment in the message body shows up at "missing plug-in" -- It's all a bit odd...

I've done the usual stuff, permissions, etc.. I even took the mail.app package off another mac and put it on this one, still nothing.. thoughts?

Thanks so much.

j.

Macbook Pro, Mac OS X (10.6.3)

Posted on Jun 8, 2010 8:36 PM

Reply
87 replies
Sort By: 
User profile for user: Mildly Geeky
Mildly Geeky
User level: Level 1
0 points

Jun 9, 2010 7:45 AM in response to neom1985

I'm having the same issue. Not sure if it happened after or before Safari 5, or if that could matter.

Was able to take a screenshot, paste it into an email and send it to co-workers, and then as soon as I opened it in my Sent Mail it is just a giant "Missing Plug-in" placeholder.
Reply
User profile for user: Nick LaPalomento
Nick LaPalomento
User level: Level 1
0 points

Jun 11, 2010 9:25 AM in response to neom1985

My issue was dragging a picture from finder to the mail.app icon on my dock and it would normally bring up a new message and the picture would be automatically attached, but I did it today and it gave me the "missing plug-in" message. So I tried the "Develop--> Enable Extensions" command in Safari and it worked for me. And to confirm, this issue just happened today after installing Safari 5 so I think it's definitely related.
Reply
User profile for user: joetweber
joetweber
User level: Level 1
18 points

Jun 12, 2010 8:11 AM in response to neom1985

I just experienced this problem, but only momentarily with a draft email I was writing. I attached a PDF invoice to the message, and then the moment I saved & closed it, the preview window showed my text but the attached PDF was gone and "Missing Plug-In" was in its place.

After re-opening the message and re-attaching the PDF, I don't see the problem anymore, not with that particular message or with any others that are in my inbox or sent mail...
Reply
User profile for user: donna9802
donna9802
User level: Level 1
0 points

Jun 14, 2010 12:36 PM in response to neom1985

I got the answer!!!
After many, many, many hours...finally a simple solution.

Go to your applications folder and open the utilities folder.
Open Java Preferences and click on the 2 Restore Defaults buttons.

If for some reason, your java preferences mysteriously disappears from your dock, reinstall Java for Mac OS X 10.6 Update 2 at http://support.apple.com/downloads/

Then go back and open Java Preferences and restore defaults.

Ta-Da!! Hope this helps you guys~
Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Missing Plug-in?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up