6 Replies Latest reply: Aug 9, 2010 3:12 PM by joaoathayde
swatkins14101 Level 1 (0 points)
Recently took my imac in for service (bad logic board) and now the factory magic mouse won't scroll. I go to the prefs tab and there are no preferences for scrolling, just tracking speed and double click speed. How do I get that function turned back on?

imac, Mac OS X (10.6)
  • roam Level 6 (13,565 points)
    The scroll wheel gets gummed up very easily and they are not meant to be disassembled which makes them great when they are working and frustrating when they fail, which they do, a lot.
    If it is still under warranty ask for a replacement one.
  • Barry Hemphill Level 8 (37,327 points)
    Hello s:

    Welcome to Apple discussions.

    If I read your post correctly, you have a magic mouse. It does not, of course, have a scroll wheel.

    Try a couple of things (one at a time):

    Trash a preference file (com.apple.bluetooth.plist) and then restart.
    If that does not work, go to system preferences>bluetooth and disconnect the mouse and then restart (be sure discoverable is checked).

    Barry
  • ~Bee Level 7 (31,425 points)
    swatkins --
    I had the same thing happen.
    Brought home the Mac, and it wouldn't see the Mouse.
    I finally turned off BT and the MM, and restarted my Mac.
    Then I turned on BT, and the MM, and then selected my mouse in the BT pull down menu,
    and it reconnected again. After that re-pairing, it's works fine.

    Hope this will be the same for you!
  • swatkins14101 Level 1 (0 points)
    Tried disconnecting and restarting after putting in an old mouse. Still doesn't scroll after re-pairing with computer.
  • Barry Hemphill Level 8 (37,327 points)
    Hello s:

    I am missing something, I think.

    When you disconnected the magic mouse, did you do that in system preferences>bluetooth? If so, did you delete it from that list (using the "-" at the bottom)?

    Barry
  • joaoathayde Level 1 (0 points)
    Hi,
    trashing com.apple.bluetooth.plist and restarting solved my magic mouse issue