Previous 1 2 Next 18 Replies Latest reply: Oct 6, 2010 9:26 PM by grtgrfx
kay9pee Level 1 Level 1
I downloaded NDrive USA and paid for it and after I synced it was gone. Anybody else have problems like this?

iMac, Mac OS X (10.4.10)
  • David M Brewer Level 6 Level 6
    Check your desktop iTunes and is if the app is unchecked.
  • kay9pee Level 1 Level 1
    It is unchecked as if I never bought it.
  • David M Brewer Level 6 Level 6
    Sorry for my half statement... Yes, if it unchecked in iTunes it will not load into your iPad.
  • kay9pee Level 1 Level 1
    It isn't even listed in iTunes lat alone unchecked. It's as if I never bought it.
  • David M Brewer Level 6 Level 6
    Email the developer and see what they can do for you. You can also contact Apple and see if they can help you get the app back.

    Some how or somewhere the app was deleted on the iPad before you synced the ipad to itunes. If you delete an app before you sync to iTunes there is no recourse in getting the app back through iTunes.
  • rkkeller Level 1 Level 1
    Yes there is, just download the app again. If you already paid for an app you can download it as
    many times as you want without additional charge. A message will pop up saying something like
    "you already purchased this app do you want to download again" or similar.
  • David M Brewer Level 6 Level 6
    Thanks for that clarification...! Is best to backup your iTunes folder too!
  • romeojam Level 1 Level 1
    did you get any answers regarding this? it also disappeared from my iPhone. i tried to download it again on iTunes but it was nowhere to be found. Let me know what you found out. Thanks!
  • Eivindr Level 1 Level 1
    I have the same experience with the Western European version in Norway.
    I bought the application six months ago an now it's gone after a sync
  • beautilstranger Level 1 Level 1
    hello, i an having the same problem
    i did the most recent iphone update and all of a sudden the ndrive app was gone
    i contacted the itunes store thru e-mail 4 times with NO help at all
    i also contacted ndrive twice and they've never gotten back to me
    can anyone suggest any help, thanks
  • Lycan1 Level 1 Level 1
    Same here! My ish just disappeared! It's not even available in iTunes anymore!? If it's because of a newer vers for ios4 then they better give us some kind of promo code to get it for free because we already paid for it. If it's just done period... I want a **** refund... Could put that $3 towards a working, non-disappearing app >:/
  • richardherd Level 1 Level 1
    Mine also disappeared when I upgraded. It is not on my account and is not available on itunes. Received a reply from apple:

    'Richard, I searched the store for this item and it seems that it is not available at the moment. I apologize for any inconvenience this may have caused.

    This can happen when the content provider (Developer and Companies) updates or upgrades their content. Please try again in a week or two.'

    Not good enough. I would like a refund.
  • coachwoody Level 1 Level 1
    Mine disappeared as well. Haven't contacted Apple or Ndrive yet, but it is clearly no where to be found on the Apps store.
  • skylinepro Level 1 Level 1
    Also on my iPhone "Ndrive Western Europe" disappeared instantly after synchronization, so it did from my iTunes list of applications and (independently) from iTunes store in Switzerland, so there is no way to get it back.

    It took 3 emails to iTunes Store support and one to the developer to get the refund, but my question: "Additionally, since apparently I was not the only user who has experienced this problem, I would like to ask why Ndrive application on
    my iPhone has been deleted during synchronization? Should I expect in
    the future that also other applications, if withdrawn from iTunes store,
    will be disappearing from my iPhone?" remained unanswered...

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