Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No 3G or E icon on iPhone 3Gs

Hello,

My wife's iPhone 3Gs started doing something weird this morning. The phone will display 5 bars of signal, but it won't display any of the network icons next to the signal bar. No 3G or E icon. It also won't display the little o that we sometimes get when the signal is weak. No signal at all. Its not hooked up to a WiFi network either. The phone will accept and make phone calls, but we can't use the data features of it. I got on AT&T's website to make sure the phone was still set up with a data package and it was. I've done both and hard and soft reset of the phone and neither has helped the problem. Any other suggestions before I try wiping the phone and starting over?

Thanks in advance,

Adam

3Gs, iPhone OS 3.1.3

Posted on Jun 11, 2010 10:22 AM

Reply
6 replies

Jun 11, 2010 10:48 AM in response to reactive

Mine started doing the exact same thing about two hours ago. I did all the trouble shooting (restarting phone, resetting the network settings and taking out the sim card and placing it back in the phone)- and nothing is helping. If someone has any suggestions, that would rock. I just bought this phone yesterday, so I really hope its not a software issue.

Jun 11, 2010 11:17 AM in response to modular747

Thanks Modular,

You hit the nail on the head. I just got off the phone with AT&T and they confirmed a network outage in the area. Seems like they may be doing some network provisions to prepare for the new iPhone launch according to the biz tech I just spoke with. She said service should be restored by the end of the day and apologized for the inconvenience.

Thanks again for the help,

Adam

No 3G or E icon on iPhone 3Gs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.