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Question: "google-analytics" virus? Malware? Help!

When I'm online, I am unable to load certain sites (vimeo among others) or have difficulty loading some sites because "google-analytics" appears to slow things down. It also often opens a new window to "results.gugle.com" that redirects to another site (even though my pop-up blocker is on). I read elsewhere that the best solution was to restart and re-set my password for my router, but I have done that, and nothing has changed. Please help.

MacBook Pro i5, Mac OS X (10.6.3)

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Jun 11, 2010 10:53 AM in response to ScottKeiner In response to ScottKeiner

HI,

There are no Mac viruses and it's not malware. Repairing disk permissions, uninstalling then reinstalling Flash, using OpenDNS... and possibly removing you ad blocker
should make a difference.




Uninstall then reinstall the newest version of Flash.

Uninstall Flash

Install Flash 10.1

Now repair disk permissions...

Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.

Also, from the Safari Menu Bar click Safari/Preferences, select the Security tab. Click Show Cookies. Delete the cookies related to the sites you have trouble accessing. Relaunch Safari.

You can avoid redirects by using Open DNS - Free/Basic

And your ad blocker may be causing incompatibility issues after updating to Safari 5. Check the vendor site for help to uninstall it. Relaunch Safari.


















Carolyn 🙂

Message was edited by: Carolyn Samit

Jun 11, 2010 10:53 AM

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Jun 12, 2010 1:00 PM in response to ScottKeiner In response to ScottKeiner

Maybe a screenshot or movie of the error in question ?

Does it happen when you go to a certain site ? What steps do you need to take to reproduce it ? Does it happen when you use a different Browser ?

Can you open Network Utility and do a traceroute to googleapis.com ?

The only thread I could find relevant to it is :

http://forums.ipbfree.com/index.php?showtopic=7686

Say something about blocking script permissions from googleapis.com being the cause of the error

Message was edited by: Hone Melgren

Jun 12, 2010 1:00 PM

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Jun 12, 2010 2:45 PM in response to ~Bee In response to ~Bee

Thanks for all of the help. For some reason it seems to be working better on Chrome, but still not completely eliminated. I can't really pull up a screenshot, because the re-direct just goes to random
"normal" websites. I'm still trying to get Open DNS set up, but having trouble with that.

Jun 12, 2010 2:45 PM

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Jun 13, 2010 10:46 AM in response to ScottKeiner In response to ScottKeiner

So I finally got OpenDNS working only to discover that my IP address was registered by "someone else" so I can't use OpenDNS... Still having the same problem, on all browsers. Slightly better on chrome, but still getting pop-ups, etc.

I should also note that I have deleted all cookies in all browsers multiple times.

Message was edited by: ScottKeiner

Jun 13, 2010 10:46 AM

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Jun 13, 2010 12:28 PM in response to ScottKeiner In response to ScottKeiner

Hi

you surely can use their dns numbers, it's just the extra services that won't work, yes?. Anyway, plenty of people have a dynamic ip address, some change very frequently.

really tho, the way they imply that you gotta sign up these days, stinks a bit & I'd use someone else.

Find a nice quick one at http://code.google.com/p/namebench/

Jun 13, 2010 12:28 PM

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Question: "google-analytics" virus? Malware? Help!