iPad blue screen of death

Question

Level 1

5 points

iPad blue screen of death

I keep getting random crashes that go to a blue screen. The only way out is to hard restart (press shutdown and home button down for at least 10 seconds).
I've tried update and restore but the problem persists. Any ideas?

iPad 3G 64gb, iPhone OS 3.1.3

Posted on Jun 11, 2010 1:00 PM

Reply

Answer 1

Best reply

paulcb

Level 6

19,239 points

Jun 11, 2010 1:09 PM in response to diskgrinder

Try restoring as new, i.e. without your backup.

Reply

Answer 2

diskgrinder Author

Level 1

5 points

Jun 11, 2010 2:07 PM in response to paulcb

Good call, I'll try that now

Reply

Answer 3

Jun 13, 2010 7:28 PM in response to diskgrinder

I also had the same problem last night. The ipad screen turned blue totaly and gone dead. I tried to reboot by pressing Home + On buttons for 10 secs but didnt wakeup the ipad. Any idea on how u resolve your problem?

Reply

Answer 4

diskgrinder Author

Level 1

5 points

Jun 14, 2010 5:20 AM in response to diskgrinder

nope, restoring as new didn't cure it. Still bsods after around 15 minutes of continuous use. I thought it was iPod apps, but I got a couple with HD apps too.

Off the genius bar perhaps?

Reply

Answer 5

Jun 16, 2010 4:48 PM in response to diskgrinder

any updates on the blue screen problem? my wifes Ipad is now doing exactly as you described. i was wondering if it has to do with exessive charging???? either way this needs a solution... please help if you can..
thanks,
andy

Reply

Answer 6

diskgrinder Author

Level 1

5 points

Jun 19, 2010 9:01 AM in response to kawazinga

no, no answer yet. I'm assuming it's a dud, and I'm taking it back to Apple Store for a bit of genius bar consultation.

It just did it again, btw.

Reply

Answer 7

diskgrinder Author

Level 1

5 points

Jun 19, 2010 9:06 AM in response to diskgrinder

also, you have to keep the shutdown and eye buttons pressed until the apple logo reappears

Reply

Answer 8

diskgrinder Author

Level 1

5 points

Jun 19, 2010 9:10 AM in response to diskgrinder

bsod on Omium, Zombie Farm (iPod game), Peggle (iPod) drawingpad (brilliant iPad sketcher btw) Sketchbook Pro (HD) and numerous others. Haven't had it with a first party app yet other than youTube

I thought apps crashing were supposed to do it gracefully? I.e. quit to home screen. No, bsod everytime

Reply

Answer 9

diskgrinder Author

Level 1

5 points

Jun 23, 2010 12:14 PM in response to diskgrinder

took it to the genius bar, and they hadn't seen the problem before, however it bsod'ed when I showed the guy Smule, so the evidence was there to see. The diagnostics said nothing of note, and there wasn't an option to mark BSOD, so it looked like it was a really rare problem.

They replaced it immediately. So if you're getting a bsod, you're rare and take it to the genius bar.

Well done Apple for sorting this out so quickly, if with a sledgehammer.

BTW, the guy in Bristol (UK) Apple Store was excellent and very helpful altogether.

Kind of answered?

Message was edited by: diskgrinder

Reply

Answer 10

Jun 24, 2010 10:26 AM in response to diskgrinder

my ipad bsod struck again. Same scenario during charging my ipad using my iphone cable and using my ipad while charging. Also noted that if i charge my ipad using my iphone cable, the msg of Not Charging appeared, then later came bsod. now waiting my ipad to wakeup....

Reply

Answer 11

WGrose

Level 1

6 points

Jul 10, 2010 2:17 AM in response to Tay Boon Song

My 64GB Wifi launch iPad just died on me tonight. Was playing Osmos, exited to the Home screen with about 90% battery left, and then wham - blue screen and then the unit died. Won't power on, won't go into restore mode. Nothing. It's like someone pulled the battery out. 😟

Reply

Answer 12

foggie

Level 1

0 points

Jul 21, 2010 4:21 AM in response to WGrose

My brand new iPad did it to me this morning. Got it last night, used restore from my iPhone to set it up--took forever, lots of photos--finally got to play with it, loved it. This AM I turn it on, touch the App store icon, and YIKES-BSOD! Nothing worked, not even hooking it up to itunes again. Thanks to this thread, I was able to get it going pushing home & wake buttons. I guess I'll wait and see if it keeps happening, then take it back if necessary. Bummer. I guess nothing's perfect.

Reply

Answer 13

rtisxtin

Level 1

0 points

Oct 1, 2010 10:16 AM in response to diskgrinder

dang! my hubby gets the same bsod issue for days now..he can't sleep knowing he has the crashing iPad which he has for only less than a month!
we need all the luck we can get on this one..we tried everything but to no avail..
any news or help from my fellow bsod iPad fellows?? Help 😟

Reply

Answer 14

bankkung

Level 1

0 points

Nov 18, 2010 8:07 AM in response to diskgrinder

I have the BSOD and sometimes my iPad is restarted itself.
Usually, it happens when playing games (HD), Paper Toss, Cut the Rope.
I tried to restore but it couldn't help (I have tried many times)

What should I do?

Reply

Answer 15

diskgrinder Author

Level 1

5 points

Jan 29, 2011 2:26 PM in response to diskgrinder

take it to your nearest apple store. Mine got replaced immediately

Reply