HP photosmart B109 n-z unable to add this printer

Hi
I need some help
purchased a HP photosmart B109 n-z all in one printer today, it is supposed to work wirelessly and was assured that it worked with Macs!!
However
when I am in the process of adding a printer in the system preferences section. I click on the + button and in the window that appears my new printer is sitting there as an option under Bonjour and under USB. I assume this means that I can have the system working wirelessly or thru USB, but anyway..
I am unable to complete the process of adding the printer as I have to select a location?? and also there is a box for "Print Using": please select a driver or print model.
My printer doesn't appear in this list, and when I search the HP site, there is only the download for any printer, which is what I already have on the disc with the printer..
Can anybody help me? is it that this is actually not compatible with Mac? second printer I have bought with info on the box saying it is when in fact it isn't...
I actually added the thing by selecting one of the other photosmart printers that appeared on the HP list and although it allowed me to scan, when printing a file it only prints out tonnes of pages with meaningless letters and codes. it will also do this remotely..
Would appreciate any advice??
cheers
Nicole

Mac Book OS X 10.5.8, Mac OS X (10.5.8)

Posted on Jun 12, 2010 4:10 AM

Reply
5 replies

Aug 10, 2010 10:29 AM in response to Nicx1037

I have the same device. I am using the installer that comes with it. I get to the wireless network configuration page and I'm being asked for a 'network security key' I have entered the password, and another 'code' that appears in the keychain info that is 8-4-4-4-12 (numbers are numbers of characters in the code). Both are rejected. I have spent years in tech support (though not for a couple of years now) so I'm not technically illiterate.

How do I find my network security key?

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HP photosmart B109 n-z unable to add this printer

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