5 Replies Latest reply: Jun 15, 2010 12:48 PM by the fiend
Sisi76 Level 1 Level 1 (0 points)
Hi,

Is there any way I can get my ipod's serial number from itunes? I recently had my car broken into and my ipod was taken; the Police want the serial number.

Any ideas?

Thanks

Windows Vista
  • Rudi A.K Level 2 Level 2 (225 points)
    If this is the last iPod you've connected to your computer then this should help: Open iTunes, click Help > Run Diagnostics > Check iPhone/iPod connectivity tests and/or iPhone/ipod touch sync test > Click Next.
    It will tell you to connect your iPod but just click Next again to run the tests anyway.
    Finally you will see a screen, iTunes Diagnostics Complete. Scroll to the bottom and you will see the most recent device not currently connected. There you can see the serial number of the last iPod/iPhone you connected to the computer.

    Hope I helped!
  • the fiend Level 5 Level 5 (7,700 points)
    Do you still have the box your iPod came in, the serial number is on that. Otherwise, unless you've made a note of it somewhere else, the answer to your question is no.

    Phil
  • the fiend Level 5 Level 5 (7,700 points)
    Rudi's method doesn't appear to work for either of my iPods - perhaps it only works with Windows 7. However, if you had an iPod Touch, try clicking on Edit/Preferences/Devices. If you see a device listed here, hover the mouse over it until the serial number appears as a bubble. (You may have to cancel and go into the devices list again, I don't know why.)

    I use two separate Windows accounts for my two ipods, so this method works for the Touch _since it's listing the last backup_ of a device (the Touch) which can be automatically backed up. However, my Classic is not backed up so nothing is listed here for the Classic.

    Phil
  • Katrina S. Level 7 Level 7 (24,090 points)
    On my XP machine, I can find a list of all ipods that have ever been connected in a file named
    iPodDevices.xml




    The default folder for XP is
    C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\
    Surely there is a similar file on Vista? With the folder path just changed a bit?
    Just open it using WordPad.
  • the fiend Level 5 Level 5 (7,700 points)
    Good one Katrina!

    Sisi76: if you're having trouble finding the file, simply search for it using Vista's search facility. Be aware though, that as Katrina says, it lists every iPod that's ever been connected. Consequently, the serial number I don't recognise in that file must be for my old iPod video, which I disposed of ages ago! So if you find two serial number lines, you'll still have to work out which one is the stolen one.

    You're looking for the line below the line saying *"Serial Number".*

    Good luck,

    Phil