11 Replies Latest reply: Jun 24, 2010 5:31 PM by jasonb b
Mac10 Calamity Level 1 Level 1 (0 points)
I'm returning my iPhone 3GS that I bought a couple days ago to the AT&T store (not 30 days yet) and I have a backup of my data stored in iTunes. When I get the iPhone 4, am I able to restore my data back from the 3GS to the 4?
  • 1. Re: Restore backup to iPhone 4
    neuroanatomist Level 7 Level 7 (31,690 points)
    Yes. You'll be prompted to use the backup to set up the new iPhone when you first connect it.
  • 2. Re: Restore backup to iPhone 4
    Mac10 Calamity Level 1 Level 1 (0 points)
    Thanks man.
  • 3. Re: Restore backup to iPhone 4
    EBSkater Level 2 Level 2 (490 points)
    You're welcome.
  • 4. Re: Restore backup to iPhone 4
    ShadyMac Level 4 Level 4 (1,250 points)
    As stated you certainly can use the 3GS backup...my 2 cents though...for each of the previous major OS releases 2.0 and 3.0 I noticed that folks on these forums who had the most and strange issues after updating all used the backup from the previous iPhone and iOS... I have always just done a clean install of my data onto the new iOS and have never had any issues or bugs that way...

    Just something to think about
  • 5. Re: Restore backup to iPhone 4
    jacksonian71 Level 1 Level 1 (0 points)
    How did you do a "clean install" of all your data? Just letting it Sync the data from MobileMe and letting iTunes reinstall your apps?
  • 6. Re: Restore backup to iPhone 4
    EBSkater Level 2 Level 2 (490 points)
    Clean install means that you don't restore from backup.
  • 7. Re: Restore backup to iPhone 4
    jshaver Level 1 Level 1 (0 points)
    I saw a note on the upgrade pages at att that state that voicemails will be lost when you upgrade. So, they're not included in the backup apparently. Does anyone know if emails ARE included? My wife is a little nervous about losing the emails she has on her original iPhone when we upgrade to iPhone 4.
  • 8. Re: Restore backup to iPhone 4
    ShadyMac Level 4 Level 4 (1,250 points)
    Hadn't heard that about VM..but I'm not sure if that's accurate...VM are not included in the iPhone back up because they are stored on the AT&T server not the phone...when you get a new phone or replacement phone it asks you for your VM password after you sync the firt time and that enables the VM to begin syncing to the AT&T server that holds the calls...

    iP4 shouldn't be any different in that sense and once you enter your password the VM you already have on the server will still be there...

    If you use a backup to restore the iP4, emails are fully restored...

    If you choose the option I mention above and do a clean install and just let iTunes install your data that there...POP3 will NOT restore since it's already been checked on the server...IMAP emails like Google and Mobile Me will be just the way you had them on the old phone before the upgrade to the new phone
  • 9. Re: Restore backup to iPhone 4
    docs44 Level 1 Level 1 (70 points)
    ShadyMac wrote:
    Hadn't heard that about VM..but I'm not sure if that's accurate...VM are not included in the iPhone back up because they are stored on the AT&T server not the phone...when you get a new phone or replacement phone it asks you for your VM password after you sync the firt time and that enables the VM to begin syncing to the AT&T server that holds the calls...

    iP4 shouldn't be any different in that sense and once you enter your password the VM you already have on the server will still be there...

    If you use a backup to restore the iP4, emails are fully restored...

    If you choose the option I mention above and do a clean install and just let iTunes install your data that there...POP3 will NOT restore since it's already been checked on the server...IMAP emails like Google and Mobile Me will be just the way you had them on the old phone before the upgrade to the new phone


    When you get a new iPhone, don't you have to manually set up your email accounts again? Or does it do it when you restore from a backup? When I did my wife's 3G I restored it from a backup but still had to set up the email accounts on her phone.
  • 10. Re: Restore backup to iPhone 4
    EBSkater Level 2 Level 2 (490 points)
    It seems that things have changed from the old. I used to lose my app data and settings and whatnot when I restored from backup.

    However, going through the whole beta 4.0 process has been interesting. The first restore from backup (after installing beta 1), did not save my apps. I lost all my high scores in many games and had to reset all my productivity and GTD app information to resync with my accounts.

    However, after beta 2, I noticed that everything was saved, except for the which apps requested location services.

    However, now, with beta 4 and the GM, it seems that all app data and settings are saved. I pick up my phone after a restore from backup, and EVERYTHING is as it was. I even wiped my phone and restored from backup, just to show my friend, because I was so confident that everything was saved.

    I never even realized that I had restored from backup.
  • 11. Re: Restore backup to iPhone 4
    jasonb b Level 1 Level 1 (10 points)
    ShadyMac wrote:



    If you use a backup to restore the iP4, emails are fully restored...

    If you choose the option I mention above and do a clean install and just let iTunes install your data that there...POP3 will NOT restore since it's already been checked on the server...IMAP emails like Google and Mobile Me will be just the way you had them on the old phone before the upgrade to the new phone



    I just backed up my 3GS, and then restored that backup to my new Iphone 4. After doing this, all the email from my pop email account, "inbox", "outbox" "sent", and "drafts" is gone! It's still all on my 3GS, but none of those emails are on the Iphone 4.

    I called apple as I had a the same issue when I went from my 3g to 3gs. I just went from a 3gs to a iphone 4. Apple said pop email isn't backed up in the backups!

    That means everything in my sent box, drafts, etc. is gone! Yes, I also download these emails on my home computer, which pulls them off the server, but I wanted to still have those copies on my iphone. I can't believe this.