Rob Bruen

Q: iPad Safari crashing regularly

Safari on my iPad is crashing fairly frequently; sometimes when I restart it retains the pages that were previously open, and sometimes not.

Have not yet established a pattern, but it seems prevalent on very large pages (for example pages with many images) and on pages with embedded video (particularly Flash).

Anyone else experiencing the same issue and/or have any further information? Anybody using a browser other than Safari on the iPad?

Mac OS X (10.5.1)

Posted on Jun 14, 2010 12:29 PM

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Q: iPad Safari crashing regularly

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  • by Bardium,

    Bardium Bardium Mar 6, 2014 11:00 AM in response to Rob Bruen
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    Mar 6, 2014 11:00 AM in response to Rob Bruen

    To follow up on my previous post about Safari crashing, I went to the Genius Bar and the Genius told me to wipe and reinstall which I did. Everything worked well until the next day when it crashed again. Perhaps it is crashing less, but I haven't been using it much since then. Also I complained that it wouldn't let me delete emails. That problem seemed to improve, but the next day I received a message saying that I couldn't delete emails. We'll see.

     

    BTW I was told by the Genius that this is a very minor problem if you consider the billions of devices sold and that work well. Of course my reply was that I didn't really care about the other billion, but I did want MINE to work well. He assured me that the wipe woudl solve my problems. When I take it in the next time (they must think I have nothing better to do than to run to the Apple store all the time) I am sure the Genius will tell me that I shouldn't have reinstalled all my apps because one of them is surely the problem. ... Alas.

  • by Emkay1,

    Emkay1 Emkay1 Mar 7, 2014 9:31 PM in response to Bardium
    Level 1 (0 points)
    Mar 7, 2014 9:31 PM in response to Bardium

    Bardium, I've had the cannot delete email problem and it is just a setting that needs changing.  Perhaps something that got lost in restore.  I can't quite recall exactly which one but I just googled it and the answer is somewhere here on this forum..

     

    Regarding the crashes....I had the same problem and after Apple guiding me to do the restore as you have done, the problem remained.  So much so that I couldn't go into iTunes at all. 

     

    It's now on the way to apple for repair or replacement.  Apple support told me it is a memory fault.

     

    What concerns me is, a potential replacement takes over the warranty period of the original as explained to me yesterday by Apple.   As this is a progressive problem, then hypothetically, the replacement going wrong after the same period would be at the end of the warranty period.  If I'm dissatisfied with a repair or replacement, do I have the right to a refund?

  • by ix400,

    ix400 ix400 Mar 8, 2014 5:54 AM in response to Emkay1
    Level 1 (0 points)
    Mar 8, 2014 5:54 AM in response to Emkay1

    I just wrote an little iPad Air review on Amazon. I rated it with one star.

     

    Fortunately, the iPad didn't crash when i was writing the review.

  • by ethanjeffrey,

    ethanjeffrey ethanjeffrey Mar 10, 2014 11:09 AM in response to QuoteNotes
    Level 1 (10 points)
    Mar 10, 2014 11:09 AM in response to QuoteNotes

    iOS 7.1 IS HERE...(#fingerscrossed)!!!!!

  • by Flipland,

    Flipland Flipland Mar 10, 2014 12:47 PM in response to Bardium
    Level 1 (4 points)
    iWork
    Mar 10, 2014 12:47 PM in response to Bardium

    Guess what, me too,  I went to the Genius Bar and the Genius told me to wipe and reinstall which I did. It' take a while to do and  I still have the same problem and wrost. Sometime,  safari crasched or my IPad freeze or my keybord freeze or  it all shut down. When it freeze, I have no choice to shut it down.  Is it besoming like Win..it quality world.

     

    I have a lot of devices from Apple and it's the first time I have so much problems. So please fix it now. Is it OS or hardware or configuration or Apps problem !

  • by Flipland,

    Flipland Flipland Mar 10, 2014 12:57 PM in response to Flipland
    Level 1 (4 points)
    iWork
    Mar 10, 2014 12:57 PM in response to Flipland

    One more thing, the Genius told me, if I still have the problem, They will replace my Ipad Air. But not sure it gone a be the end of my journey.......

  • by Curro101,

    Curro101 Curro101 Mar 10, 2014 5:07 PM in response to Flipland
    Level 1 (0 points)
    Mar 10, 2014 5:07 PM in response to Flipland

    My ipad air was replaced due to the crashing problem .

    I tried the new one in the store and it was just the same , so they told me it would be solved with the new IOS 7.1 , so I eagerly installed the new IOS tonight ...... exactly the same , it still crashes !!

  • by Flipland,

    Flipland Flipland Mar 10, 2014 5:42 PM in response to Curro101
    Level 1 (4 points)
    iWork
    Mar 10, 2014 5:42 PM in response to Curro101

    Seriously,

    You know, I moves to Apple for the quality of the OS, now I thing Apple is like Windows. I don't know why Apple don't yet fix it.

    May be, it's a serious problem.....

     

    I use my IPAD at least 3h per day and I stop counting Safari crashed.  I got at least 10 crash atoday nd I shut down once.

    It's seem similar as my past Window time. Don't work, reboot it, it's normal !!!!

  • by RobBurn,

    RobBurn RobBurn Mar 10, 2014 8:10 PM in response to ethanjeffrey
    Level 1 (0 points)
    Mar 10, 2014 8:10 PM in response to ethanjeffrey

    7.1 loaded and safari is crash crash crash.    This POS ,   Im stuck with this 500 dollar crap as i cant sell it to anyone as i still have a conscious.

     

     

    Wow!!  Calling apple tomorrow and going through all the bull and see what happens, after that fails i really think ill video tape me taking a sludge hammer to this and post it to youtube

     

    Boo

  • by Nutsochick,

    Nutsochick Nutsochick Mar 10, 2014 9:17 PM in response to Rob Bruen
    Level 1 (0 points)
    Mar 10, 2014 9:17 PM in response to Rob Bruen

    I have a VERY WEIRD question.  Does anyone remember when Apple starting letting other phone services (other than AT&T) handle the iPad?  I'm not a tech person and I'm sure all the crashing is a software problem BUT I was just wondering if all the crashing COULD be because of ALL the services interfering with each other? 

     

    Just asking?

  • by ClownCake,

    ClownCake ClownCake Mar 11, 2014 12:14 AM in response to Rob Bruen
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    Mar 11, 2014 12:14 AM in response to Rob Bruen

    Apple are punishing us for using gmail, at least in my case. My iPad started performing like an actual iPad after removing my gmail account from mail.

  • by iOS upgrade killed my ipad,

    iOS upgrade killed my ipad iOS upgrade killed my ipad Mar 11, 2014 3:46 PM in response to Rob Bruen
    Level 1 (0 points)
    Mar 11, 2014 3:46 PM in response to Rob Bruen

    Same issue numerous reboots. 

     

    <Edited by Host>

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Mar 11, 2014 4:05 PM in response to Nutsochick
    Level 9 (59,776 points)
    iPhone
    Mar 11, 2014 4:05 PM in response to Nutsochick

    Nutsochick wrote:

     

    I have a VERY WEIRD question.  Does anyone remember when Apple starting letting other phone services (other than AT&amp;T) handle the iPad?  I'm not a tech person and I'm sure all the crashing is a software problem BUT I was just wondering if all the crashing COULD be because of ALL the services interfering with each other? 

    No, for a number of reasons. One, the people who are having the problems (and it is not all iPad Air users) are primarily describing a memory issue. This has nothing to do with which network the iPad is on. Two, in the U.S., cellular service is incredibly tightly regulated. Different carriers have different frequency bands allocated to them. Three, some of the people describing the problem are using WiFi. And not everyone who is reporting the problem is in the U.S. And four, there have been Verizon compatible iPads since the iPad 3.

  • by Nutsochick,

    Nutsochick Nutsochick Mar 12, 2014 12:41 PM in response to IdrisSeabright
    Level 1 (0 points)
    Mar 12, 2014 12:41 PM in response to IdrisSeabright

    Didn't think so, that's why I said it was a WEIRD question, that I WAS NOT a tech person and that I was sure it was a software problem.  I DID NOT, however, blame it all on AT&amp;T, I was just including them with the other services i.e., Verizon, Sprint, etc.  I figured since Apple isn't coming up with any solutions why not throw out just about any suggestion. Who knows maybe one of them might be right no matter how off the wall they might be!!!!!

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Mar 12, 2014 8:18 PM in response to ClownCake
    Level 9 (59,776 points)
    iPhone
    Mar 12, 2014 8:18 PM in response to ClownCake

    ClownCake wrote:

     

    Apple are punishing us for using gmail, at least in my case. My iPad started performing like an actual iPad after removing my gmail account from mail.

    That's just silly. I use Gmail and Chrome with no difficulties. If Apple didn't want you to use Gmail, there would be a lot of easier ways to prevent you from doing so. And they'd probably make it affect everyone who uses Gmail instead of just you.

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