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All replies
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Helpful answers
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Mar 25, 2014 12:12 PM in response to ajphotostudiosby Sam Katz1,Can you open a new thread for the calendar issue? I'm wondering if it has to do with calendars you're subscribed to... in google?
--Sam
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Mar 25, 2014 12:45 PM in response to Fabio_from_Italyby psmyth,Understatement of the year:
"Fixes a bug that could occasionally cause a home screen crash"
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Mar 25, 2014 4:22 PM in response to Fabio_from_Italyby Tinchote,Of course! Not surprising, as there was never a low memory issue with Webkit...
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Mar 25, 2014 10:58 PM in response to charliefromriby ethanjeffrey,Fixed my iPAD air......purchased on day of release and multiple crashes per day till iOS 7.1.
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Mar 25, 2014 11:03 PM in response to Fabio_from_Italyby ethanjeffrey,States that 7.1 fixes occasional crashes to home screen. That was when diagnostics would show low memory crash. My crashing problem is gone with the update.
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Mar 25, 2014 11:58 PM in response to ethanjeffreyby Fabio_from_Italy,ethanjeffrey wrote:
States that 7.1 fixes occasional crashes to home screen. That was when diagnostics would show low memory crash. My crashing problem is gone with the update.
Hi Ethan,
About 7.1, I think that the statement:
-"Fixes a bug that could occasionally cause a home screen crash"
is relative to the Springboard/Backboard (the UI) crashing issue (that's when the screen goes dark, the Apple logo appears, and it takes a few long seconds before you're back on the home screen)
So it is NOT about a fix for low memory crashes issue...
Cheers
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Mar 29, 2014 2:42 PM in response to Rob Bruenby Bevvt,My iPad 2 seems to crash every time I "Share" something on FB. But it has also crashed when I'm on my email and other things like going thru my photo albums, etc.
Any suggestions??
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Mar 29, 2014 2:55 PM in response to Bevvtby psmyth,Have you installed 7.1?
Also have you restored it as a new iPad? That will install 7.1.
Make sure you back it up first.
All your apps will still be available.
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Mar 29, 2014 4:33 PM in response to psmythby iOS upgrade killed my ipad,I have no more crashes i swapped my ipad for an LG Gpad. Problem solved. I love it.
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Apr 1, 2014 12:07 PM in response to gigby JamesJ202,I have a three week old iPad Mini with Retina Display and had no problems with Safari until updating to iOS 7.1. Now it constantly crashes when I try to go to bookmarks and intermittently when trying to enter web addresses. I restored and reset everything and it worked for a while but it has gone back to the same problems after one day. I've never been one to criticise Apple as my other Apple products have been fine, but what are they going to do about this? It is totally unacceptable.
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Apr 1, 2014 12:30 PM in response to JamesJ202by psmyth,My iPad Air has been much better since 7.1, but I get a Safari crash maybe every other day.
I spent a lot of time talking to Apple the las few months.
What I'm doing now is keeping screenshots of the crash logs in a Shared Photostrea, and label with the website.
I go to General, About, Diagnostics and Usage, Diagnostics and Data Usage and click on a low memory message and do a screen shot.
Then if things go south, I can document it.
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Apr 5, 2014 6:24 AM in response to Rob Bruenby CardinalFang2,I have been experiencing safari crashes on my Gen1 ipad since iOS 5, if not earlier. My initial experience with the gen1 ipad was wonderful, but then the constant browser crashes have made my experience miserable. Friends have told me to watch the memory levels and crash logs. I have also gone to the Genius Bar to have this investigated. They did a restore and told me to shut down the ipad more often. Unfortunately, the crashes have continued.
I recently purchased an iPad Air hoping that, amongst other thing (like being able to run apps that require iOS 6), that the browser crashes would stop. No such luck. I am using the air now, and the browser crashed as I tried to start writing this post. Most often it crashes on Facebook, but it also crashes downloading PDFs and other "simple" tasks.
Very disappointing. Makes you want to throw the thing across the room.
My answer is typically to grab one of my kid's samsung tablets. I have to squint at the screen...but they don't crash.
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Apr 5, 2014 11:51 AM in response to Rob Bruenby QuoteNotes,Since I began completely powering off my iPad Mini and iPhone daily, I've had no more crashes.
Just recently I pulled an old iPod Touch out of mothballs. Then I made the mistake of updating the iOS. Since then, Safari and Photos crash within seconds of opening them. They are unusable. Powering on and off makes no difference. I'm currently using it as a paperweight.
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Apr 7, 2014 1:29 PM in response to Nutsochickby synergy52,I too have an IPad 1 and have been getting more and more frequent crashes in the last month. In safari, I get crashes EVERY TIME I USE IT. Daily news Reader crashes as well, but I want to focus on Safari. I have iOS 5.1.1. I have had the IPad for years with no such problem. I have also had 5.1.1 for longer than the crashes have been occurring. Could this be a memory issue? I have 7 gb left of 32 and have about 160 apps. I regularly close apps in the "multi-tasking" area. Anyway, why am I guessing? Why doesn't Apple fix this? It is disgraceful.
It is interesting that these crashes have been occurring on different iPad versions and iOS versions. What is the earliest time there crashes have occured for users. I woul say I first encountered this problem in Jan. 2014. Of course, if I experienced it sporadically before that, I might not have registered it. Now it is an everyday problem, every Safari use problem.
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Apr 11, 2014 9:35 AM in response to Rob Bruenby Daina M,I just had a bout with the same issue with my 16Gb running OS 7. It struck exactly like a virus would, suddenly it would crash everything I opened, and the mail would ding every few seconds like it was receiving an endless string of messages. I had been warned a couple of times that my memory was running out of space, but I'd just remove a fewp hotos and maybe a larger file or two. But when it wouldn't even run the backup without crashing, it got really real. So I just bit the wire charging towards a full restore and knowing I was going to lose everything. I started removing a bunch of apps that I'd installed, but seldom used (5 apps). I just went back to the apps that caused certain crashes, and viola! Its running perfectly. One of the apps was the one responsible for the current high memory usage, it downloaded movies in mp4, and I didn't want to lose them, but the choice of a working ipad trumped the sentiment of having the movies. I truly believe this is a high memory usage problem in OS 7. I hope everyone has had similar results and are back to normal function. Cheers!